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Lubylu.

Scottish Power - credit refund over 3 years late !

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Received an email from a friend of mine, as follows:-

 

“Well....what do you think about this...in the post was a letter from Scottish Power. They inform me I have an outstanding credit with them (£13.83) which they have now paid into my bank.....I closed my Scottish Power account in October 2013 !! ....”

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did they ask for the money to be refunded sooner than this or dint they know? If the latter then it makes no odds, but if they asked for it on leaving SP then that is worthy of a complaint but also begs the question why leave it so long.

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