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Bailiff bullied step mum for payment (Marstons) step sons driving fines


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Good morning :)

 

A bailiff attended my mother in laws address to retrieve payment of near £1200.

 

The debt is owed by her step son for driving offences. We only know this much because we read about it in the newspaper.

 

The step son used to live at the property over 2 years ago - and hasn't since.

 

The family no longer speaks to the son, and the bailiff visit came as a bit of a shock.

 

The bailiff was rude, arrogant and happy to shout out repeatedly that he was going to take goods if she didn't pay - making a scene presumably for effect - he even threatened to ring the police...

 

My step mum was frightened and didn't know her legal rights - and reluctantly paid £500. It was 7am and she had work and just wanted them to clear off.

 

Just under 2 weeks previously, they had posted a leaflet with a contact number on - which father in law called and explained to the bailiff that the debtor was no longer associated to this address - and hadn't for some time.

 

We have since contacted the courts - and they have told us that we shouldn't have paid.

 

The court also told us the bailiff had a Warrant of Order - and should not have threatened to take stuff or call police once informed the debtor didn't live there.

 

From what I have read up - this is the typical bullying behaviour that Marstons are seemingly licensed to employ.

 

I have contacted Marstons and been fobbed off with an email address to complain to - interestingly they did tell me that their agents wore body cams - however I'm betting that this agents probably 'malfunctioned' during this visit as he certainly did not conduct himself appropriately.

 

Where do I stand with this? The likelihood is now that they have had a payment - they will return for the rest.

 

Is there a way I can challenge their initial visit and reclaim the money paid - purely because of their threats rather than culpability?

 

Any help is greatly appreciated.

 

Cheers

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Thread moved to the appropriate forum..please continue to post here to your thread.

 

Regards

 

Andy

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no harm in trying..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Good morning :)

 

A bailiff attended my mother in laws address to retrieve payment of near £1200.

 

The debt is owed by her step son for driving offences. We only know this much because we read about it in the newspaper.

 

The step son used to live at the property over 2 years ago - and hasn't since.

 

The family no longer speaks to the son, and the bailiff visit came as a bit of a shock.

 

When contacting the court, did you ask them for the address where they had been writing to? There should have been a summons, followed by a Notice of Fine/Collection Order and a final notice from the court called a Futher Steps Notice. Were any of these notices received?

 

I would certainly suggest that you make a Formal Complaint to Marston's. That is the correct course of action.

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The court were reluctant to tell us specific details - but anything that comes through in the debtors name is usually put to one side in the hope that he'll turn up one day to collect it. It's possible they were therefor sent - but not opened. I'll sit tight and see what happens with the complaint - should be interesting to see them defend their thuggish collectors behaviour.

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