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    • I bought a car from an auction in Jan 2019 and the car engine fault like indicated there was a problem with the ABS. It went to an Audi Dealership for a diagnostic scan to identifying exactly the problems with this car.   One of them was a faulty ABS system which had the component, namely the ABS hydraulic pump identified as being faulty. Since then, this has been independently addressed by a non-Audi dealership but now a new fault code  was recorded that hadn’t been formerly discussed.   The code 01130 ‘Operation: Implausible signal’ declared itself and is related to the 45F2 ABS AUDI UK recall over a year ago. If put this to the dealership who did the diagnostic scan that previous campaigns that have now closed are looked at they will find that this is in fact an Audi recall fault and as such needs to be addressed courtesy of AUDI. In fact, the same recall fault was listed as an item of charge. When I asked why the ECU had to be changed as well and told it was ‘because the ‘ECU is one and the same unit as the hydraulic pump and the two are replaced because of the way it is constructed’.   The matter has been raised with AUDI UK who tell me that having originally fixed the fault at the time of the initial recall on this car, the campaign open for 6 months was now closed and they wouldn’t be honouring the recall.   As AUDI pointed out when this fault was first identified, this was a serious safety issue and as such I informed the Trading Standards. They were satisfied that the safety issue had been addressed but had no redress as the campaign was now closed. I was informed the 6 months was not set impartially but at the company’s discretion. They believed the Motor Ombudsman would resolve the issue. This advice and the state of deadlock lead  me onto reporting it to the Motor Ombudsman but they flatly said they didn’t deal with recalls and ask Citizens Advice.    I feel that a safety recall on a fault is an issue indefinitely if it exists as the fault lies in the design and construction which is implied as the manufacturer foots the bill. How is it that after 6 months they are absolved of accountability? Is this negligence on behalf of Audi? I am not sure why the Trading Standards don’t see this as an issue apart from it being a ‘legal matter’.    What advice would you give me on going forward? 
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listenmint

Next cat debt showing twice on credit file

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I've got a situation with an old debt that is now effectively on my credit report twice.

 

The original debt was £50.

 

The DCA have increased it to £200.

 

But the weird thing is that there are two entries on my credit file for the same debt. One marked as closed and one open.

 

Is there anything I can do about this as it kinda looks to any new creditors like the 2nd entry is a 'new' debt, which it isn't.

 

The DCA is shown as "Debt Managers".

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Thread moved to the appropriate forum.

 

Please continue to post here to your thread.

 

 

Regards

 

Andy


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As long as the defaulted dates are the same its not hurting you

 

What the debt all about?


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Hi

Im so sorry to tag onto the end of this forum but I do not know where to write. I have a credit report issue. I swapped mobile phones and missed a final payment which is now cleared but has hurt my credit report and a subseuquent mortgage application. Could you possibly redirect me to the right forum?

 

Thanks in advance and apologies again

Seachan1

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start a new thread


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

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As long as the defaulted dates are the same its not hurting you

 

What the debt all about?

 

I suppose, yeah. Just not seen it done before with any other accounts.

 

EDIT: It's an old Next catalogue account.

 

If I settled this with them, considering it's over 3 years old and DCA fees make up most of the debt, what are the chances of the DCA removing the default(s) from my file? Any letters I can use?

Edited by listenmint

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If I settled this with them, considering it's over 3 years old and DCA fees make up most of the debt, what are the chances of the DCA removing the default(s) from my file?

 

About as much chance of you winning the national lottery each week for the next month.

 

There is absolutely NO chance of this being removed, whether you pay up or not, this WILL auto drop off your credit file on its sixth birthday.

 

DCA's CAN'T add fees, there is no legal remit to do so and are unlawful penalty fees..

 

What have DM been sending you?

 

What is the debt? Mobile phone? Overdraft? Loan??????????????????


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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About as much chance of you winning the national lottery each week for the next month.

 

There is absolutely NO chance of this being removed, whether you pay up or not, this WILL auto drop off your credit file on its sixth birthday.

 

DCA's CAN'T add fees, there is no legal remit to do so and are unlawful penalty fees..

 

What have DM been sending you?

 

What is the debt? Mobile phone? Overdraft? Loan??????????????????

 

Hmm, don't like those odds.

 

It's a Next catalogue account.

 

Does the DCA apply the default or the original creditor?

 

All I know is that the amount owed before being passed to the DCA was around £50. Now it's shot up to £200!

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They've been sending emails....asking for contact to be made and then recently something about a 'legal assessment'....

 

There was no contact before but it just started out of the blue late last year.

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The OC applies the default, the DCA can ONLY update it.

 

So Next will have defaulted you and applied the credit mark, when did you take the cat out??

 

The odds are in YOUR favour, there is zero point in throwing money at it, just to try and improve your CRF, you won't, it's there for 6 years regardless.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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They've been sending emails....asking for contact to be made and then recently something about a 'legal assessment'....

 

There was no contact before but it just started out of the blue late last year.

 

Ignore emails AND any attempt to contact you by phone, if they do ring, laugh and hang up.

 

Deal with them in writing ONLY.

 

Wait for them to send you a begging letter, and pop back here and tell us what they say.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Okay thanks. It's just I had heard a few success stories of defaults being removed.

 

I'd be interested to know what the additional debt that has been added on top is - any ideas?

 

Took the cat out in 2009...

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no the DCA would not have added anything.

next would have done that before the sale

as they would have defaulted the debt too

 

 

and sadly no theres no way to remove the default

paying it wont resolve the issue either.

 

 

have you sent next an sar to get all the statements.

 

 

if you can PROVE the debt is all penalty charges then once reclaimed

it would prove the default notice was faulty

and that might resolve the issue

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Hang on - just found a document from them from last year, which is maybe why they started chasing:

 

We are attempting to contact the above named person and our recent investigations have resulted in your details being obtained from a credit reference agency. Your address has been provided by them due to a link with the data we hold, as a possible new address for the person we are wishing to contact.

 

To verify that you are the person we are wishing to contact, or if you believe you are not the subject, please contact us urgently on 01709 537 265 so that our records can be updated appropriately.

 

If we do not receive a response to this letter within 7 days, we will assume the link is correct and further communication will be made.

 

 

I even wrote to Next when I was made redundant and offered a token payment and to stop interest, but it looks like they ignored that completely.

 

no the DCA would not have added anything.

next would have done that before the sale

as they would have defaulted the debt too

 

and sadly no theres no way to remove the default

paying it wont resolve the issue either.

 

have you sent next an sar to get all the statements.

 

if you can PROVE the debt is all penalty charges then once reclaimed

it would prove the default notice was faulty

and that might resolve the issue

 

dx

 

Sorry missed your bit about account statements.

 

How would I go about doing this?

 

 

 

 

I don't want to restart the 'statute barred clock'.

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as I already said - send next an sar

no it doesn't reset SB


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Once I can prove with statements that over 60% of the alleged debt is charges and I didn't receive a default notice, what would you recommend for next steps?

 

Have you ever heard of a DCA transferring a debt back to the OC?

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Once I can prove with statements that over 60% of the alleged debt is charges and I didn't receive a default notice, what would you recommend for next steps? Nothing unless they issue a court claim.

 

Have you ever heard of a DCA transferring a debt back to the OC?

yes

 

Regards

 

Andy


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Thanks Andy!

 

Just to confirm, were they cases where the debt had been sold or just passed to an in-house collection agency?

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No ..the debt had actually been assigned and then returned to the OC


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No ..the debt had actually been assigned and then returned to the OC

I've had this as well - how does it actually work in terms of what the purchaser paid for the debt - do they get their money back ?

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I've had this as well - how does it actually work in terms of what the purchaser paid for the debt - do they get their money back ?

 

Who really cares?


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I've had this as well - how does it actually work in terms of what the purchaser paid for the debt - do they get their money back ?

 

Depends on the type of assignment.


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