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so this is their intimation CabotNolans Inti.pdf, ive got until 2.40pm to come up with my defense, not sure what I can argue with.
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Hi I really do not know what your Housing Association are playing at but on looking at that breakdown I would understand it if you were a Leaseholder in one of the flats but certainly not as a Tenant as some on that list are NOT a Service Charge for Tenants they are included in the Rent that you pay i.e. Administration Fee - Not for a Tenant as this is what your rent pay different if a Leaseholder. Communal Cleaning - Yes they could charge this for both Tenant and Leaseholder. Communal Electricity - Not for Tenant as this is what your rents pay different if Leaseholder. Communal Water - Not for Tenant as this is what you rent pay different if Leaseholder. Communal Window Cleaning - Yes they could charge this for both Tenant and Leaseholder. Door Entry Service Contract - Not for Tenant as this is what your rent pay different if a Leaseholder. Estate Caretaking - Not for Tenant as this is what your rent pay different if a Leaseholder. Fire Protection - Not for Tenant as this is what your rent pay different if a Leaseholder. Grounds Maintenance Contract - Not for Tenant as this is what your rent pay different if a Leaseholder. Lifts - Not for Tenant as this is what you pay your rent different is a Leaseholder. Playground Maintenance - Not for Tenant as this is what you pay rent for different if a Leaseholder. Provision of mechanical and electrical - Not for Tenant as this is what you pay your rent for different if a Leaseholder. Provision of other equipment - Not for Tenant as this is what you pay rent for different if a Leaseholder. Refuse Collection - Yes they could charge this for both Tenant and Leaseholder. Roof Top Safety - Not for Tenant as this is what you pay rent for different if a Leaseholder. Water Pump Maintenance - Not for Tenant as this is what you pay your rent for different if a Leaseholder. Challenge, Challenge, Challenge but everyone must do this as what I am seeing from what you have posted to be honest is charges that I would expect to see a Leaseholder get and them to have the cheek to add an Administration Fee what the Heck are they playing at. If you look through the list their are only a couple of things I point out they could charge for both Tenant and Leaseholder but the rest IMO is what I would expect to see a Leaseholder being charged not a Tenant of a Housing Association otherwise they are making one hell of a Profit with the Rents. The best way I can describe the above if that came in front of me at a Board Meeting (I was Vice Chair of a very Large Housing Association) the Financial Officer would be torn a new one at that meeting by me and told to explain why that was not taken into account for any proposed Rent Increase as the most of those in that list should be in the rents paid not added as a seperate Service Charge to Tenants the difference is when it comes to Leaseholders or those that have purchased the property in a Housing Association Building.
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i wouldn't be giving them anything . did you get all the statements from the SAR request you sent to lloyds 5yrs ago? dx
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Always look out for your 'optimism bias', advises technology CEO Augustin Celier. View the full article
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The government should step in to save thousands of steel supply chain jobs says Labour. View the full article
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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RTB Application approved, now council have decided to use a higher older valuation
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