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    • Lets put this into perspective. You wont ever get £1000's out of them most def not the £15k? you are after..wont happen even through court.   And if you dont get written evidence they knew but stupidly did it all on a phone without recording your calls up creek are you. Your word against a powerful bank.   If your pp account were to be sorted is your business one that would recover? And why didnt you simply open another pp account with differing details using another bank ac and link that to your business?   Dx
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My partner moved in 3 months ago and I did not tell Tax Credits


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Please can someone give me some advice.

The father to my youngest moved in around her 2nd birthday in September, I did not know if it would work out at first so gave it time, I then phoned tax credits numerous times but was unable to get through.

I have been totally naive and I'm now in such a state as I have received a letter today from Tax credits stating they need to make sure my single claim is correct as a XXXX is linked to your address (my partner)

Of course I would of changed to joint when it was time to renew but I have had him stay a number of months now without them knowing.

I have to phone them and I really don't know what to say as it will obviously look like I'm just phoning as I have received letter.

I'm in such a mess, not eating, being sick, Iv read some scary stories, please has anyone any advice as to what to say on the phone,? I completely get il need to pay back an amount.

Thanku so much for your time.

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Hi Carly and Welcome to CAG

 

I have moved your thread to the appropriate forum..please continue to post here to your thread.

 

Regards

 

andy

We could do with some help from you.

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Please does anyone have any advice?

I need to phone them today and I'm a total wreak! I have been so stupid and naive I honestly did not think the consequences of not making them aware asap were so huge, I realise I was wrong after reading some story's. I'm trying to be prepared and get myself together for when I call them.

It's going to come down to why didn't I tell them, I can't really tell them because I'm absolutly stupid.

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Simply ring them up and inform them Carly...inform them that you have tried to ring them on numerous occasions but couldn't get through or no answer so gave up and decided to leave it until renewal.

 

You will feel better once you have done this assuming you can get through :-)

We could do with some help from you.

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They said on the letter they are looking from October 2016 , well he moved in on my daughters birthday on the 20/09 2016......you think that would be adaquate saying that? I'm honestly a complete mess with worry. I understand there is not much else I can say as that is the truth but I don't know if they will look kindly on that response?

Thanku so much for your response. :)

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Its irrelevant how they look at it...its the truth...if they wish to go from October...then October it is.

 

Let us know how you get on.....they will only make an adjustment but make sure you are happy and agreeable to their proposals.

We could do with some help from you.

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Hi Andy....I have been trying the number again with no joy so I called the normal tax credits number who I eventually got through to. They tried that number and it was engaged so she took my details and emailed the name on the letter I received.

She asked why I didn't make them aware beforehand, I stated I had been trying to get through but was constantly engaged, I am now at a point where I have received this letter so I had no choice but to try the normal number, I now realise I should have done this from the start, stupidly I didn't, I also had full intentions on updating upon my renewal.

She states she will forward the email with all the info and request a call back but to also keep trying that number.

So just a waiting game now I suppose.

She said she couldn't update as it was with that team and the letter I had received.

Don't really know what to do, I'm honestly such a mess.

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dont worry.... you have informed them...its up to them to get back to you now.

 

Keep a note of times dates and names.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Sorry Andy.....they have called.

I told them and the woman I spoke to was amazing! She completely understood, stated to me that time slips by without us realising, with Christmas and all, she was so so nice.

So they have stopped my single claim from today, they are sending me out a joint renewal pack, Iv to fill in and send back, she said there will be an overpayment but advised Iv not to worry about this they can come to a arrangement.

I have just to await word from them after I have sent pack back.

 

Thankyou so much for the time you took to respond, I really appreciate it, you calmed me down 😊

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:thumb:....and relax...

 

Well done Carley....always deal with problems promptly and head on......does no good to let them fester.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Hi Carly I am going through the exact same thing. I received my letter on the 8th. I have not been able to get through on the number either. I am going to spend the whole day on the phone and try and get through. Your post has reassured me some. Did they ask you to send any documents? Such as council tax bill, bank statements etc?

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Carly1111, as you are making a new joint claim, if you are entitled to payment as a couple, you should probably dispute the overpayment when it comes through for your single claim. This is to get HMRC to check any notional entitlement you may have.

 

This is in effect to take away from any single claim overpayment, any payment you may have been due had you claimed correctly as a couple. It won't necessarily cover all the overpayment, but it could make a serious dent in the amount you have to repay.

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