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    • Thanks, @FTMDave for your feedback, I will take your points on board. I was using the title "Mitigation" in an attempt to convey how reasonably I have behaved, and how stubborn and overzealous (i.e. unreasonable) the claimant and their solicitors are. Any suggestions for a more appropriate title ? Cheers --skeet23
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    • Sorry, I don't think I explain my case correctly. I'm the guarantor for a friend that rented a shop. My friend couldn't make rent repayment and the landlord terminated her contract. Now the landlord (claimants) has taken out the claim against me as I was the guarantor and is responsible for my friend's debt. When I first  became the guarantor, I signed an agreement with the claimants. ( 1st agreement) A year later I had a meeting with the landlord to discuss my debt situation and told them I was struggling to make repayment. They agreed to give me a debt deduction and other terms, so a new agreement was drawn up (agreement 2). to replace the 1st agreement.   In 2016 I received a warning letter for late repayment. No further warning letter or contact has been made by the claimant since 2016 so I was shocked when I received the money claim.  Claimants have only attached the 1st agreement with their claim form and they denied there was a 2nd agreement. Now they have submitted their final witness statement and attached the 1st and 2nd agreement. Proving the 2nd agreement does exist.   My question is; 1. How important is it that no letter before action was sent before I received the money claim? 2. Now there's proof of a 2nd agreement which was signed and dated after the 1st agreement. Does it prove that the 1st agreement is invalid? 3. Would the court dismiss this claim if they believe the claimants have submitted an invalid agreement for their money claim?    Thank you. 
    • Hi   What date did they move into the Property & when did the Tenancy end?   How long was the initial Tenancy Agreement for?   Did you pay a Deposit/Holding Deposit for the Property?   Exactly what Notice of Arrears was given and when(what date)? (if for rent arrears)   Are they still in the Property or have they ended their Tenancy as per the Notice requirement to end that tenancy?   Is the Claim for Rent Arrears/Damages etc.?   Have you sent a Subject Access Request (SAR) which is free(due to GDPR) to the Landlord/Letting Agent asking for 'ALL DATA'?    
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Tinkerbelle

Citi Cards Address ***UPDATED NOVEMBER ***

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In view of Citi now stating that their Salford HQ is unoperational,its absolutely ESSENTIAL to make the Court aware if you are in litigation.

The address for service of docs should be to their registered London offices-Address here;

 

Citibank International plc which trades as Citibank in the UK, is authorised and regulated by the Financial Services Authority. Registered in England with no. 01088249. Registered Office: Citigroup Centre, Canada Square, London E14 5LB. VAT No. GB 429 6256 29. CitiFinancial Europe plc which trades as Citi Cards in the UK, is authorised and regulated by the Financial Services Authority. Registered in England with no. 01375237. Registered office: Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB.

 

 

If you already have applications in for stay removals or judgement by default-contact the Court ASAP to check its been served to Canary Wharf.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Ok I have been in contact with the OFT.

Citi filed a notice of change to their address in August.But were still active in Saford until October-even possibly later.

 

Licence/Application Number Licence Status Applicant/Holder Name 0079310 Current Citifinancial Europe Plc Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 129 Notification 26-Aug-2008

Open Licence Event Details:

 

RoleNameAction OfficerHenricus Lambertus PijlsPending OfficerIan David KerrPending

Address TypeAddressAction CorrespondenceCitigroup Centre, Canada Water, Canary Wharf, LONDON, E14 5LB, United KingdomPending Principal Place Of BusinessCitigroup Centre, Canada Square, Canary Wharf, LONDON, E14 5LB, United KingdomPending Registered OfficeCitigroup Centre, Canada Water, Canary Wharf, LONDON, E14 5LB, United KingdomPending

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I am in reciept of a reply to correspondence from Citi dated 0ctober 1st 2008-from the Salford Office.

Proof that they were still there then.

If anyone wants a copy with authorisation to use it,based on evidence against Citi claiming they did not get communications there,then pm me.

Its possible even months down the road they will try to spring this one.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Current Citi Card addresses:

 

Citi Cards,

CitiFinancial Europe plc,

PO Box 49920,

London SE5 7ZF.

 

Telephone number is: 02074772645

 

Company Registerred address:

 

Citigroup Centre

Canada Water

Canary Wharf

London E14 5LB


Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Hi,

 

Could anyone please tell me which is the correct current address to send prelim and Letter Before Action correspondence to?

 

Preferably not a PO Box address because I don't trust Citicards to not lie about receiving my letter.

 

Thanks a lot.

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Could always send by recorded then you have proof that its been signed for at the other end.


Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Could always send by recorded then you have proof that its been signed for at the other end.

Thanks for the reply. However, I thought you couldn't send a recorded letter to a PO Box, which I why I was looking for a standard address so I could have proof of receipt.

Do you know if this is correct or is it possible to send by recorded mail to a PO Box address?

Thanks again.

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Pretty sure you can do recorded to a PO Box.


Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Pretty sure you can do recorded to a PO Box.

Okay, cheers. :)

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Hi,

I am just about to start trying to reclaim charges from my Citicard Credit card.

 

Can anyone please tell me the address that I need to send my first letter to.

 

Thanks.

Dawnx

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I would send to Canary wharf address since its still current.....if you try anything outside their HO its likely to see all the stalling tacs we have seen since 2006.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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UPDATED MAY 2010.

 

Adress to send all legal documents including requests under the Consumer Credit Act.

 

 

Registered Office33, Canada Square, LONDON, E14 5LB

 

 

This applies for ALL Citi Financial accounts and former Associates Accounts.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi I have been given this address to write to them

 

Citi

Pride Park

Derby

DE99 3GG

 

I will send my letters there and let you know how i get on. I seem to remember this address being for EGG credit card :???:


CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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Just checked it is for EX-CITI CARD customers which my O/H is8)

 

 

For Citibank Customers:

Data Request Team

Citibank International plc

PO Box 49930

London

SE5 7XT

For CitiFinancial Customers:

Data Request Team

Citi Financial Europe Plc

PO Box 49944

London

SE5 7YG

For Future Mortgages Customers:

Data Request Team

Future Mortgages Limited

PO Box 49944

London

SE5 7YG

For Ex-Citi Card Customers:

Data Request Team

Citi

Riverside Road

Pride Park

Derby

DE99 3GG

 

You should write to the current owner of your account (where applicable) for a copy of the information that they hold.


CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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The Derby address is Egg banking,and also for these;

Capital Credit Agencies

 

Egg Card Egg Money

 

 

Egg's registered office is still listed as 33 Canada Square-which is Citi Financial/Citibank.

 

Given the stalling,and well known non compliance from Citi in the past,CAG suggests that all correspondence is done via their Canada Square offices,irrespective of where they may dictate.

If they want to re-route internally from there,then thats up to them.

But service of legal docs needs to be going to their reg office,and a SAR can be counted as a legal doc.

 

There is absolutely no need to be using PO box numbers-when full addresses are available.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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For additional reference,all the following are also registered under Cifufinancial CC licence and should be dealt with via Canada Square in writing.

 

Associates Capital Corporation Associates Direct Loans Associates Direct Mortgages Associates Neon Avco Avco Direct Avco Portfolio Avco Premium Provider Avco Trust C.C.R.S. Capital Collection Agencies CEF Citi Citi Cards Citi Loans Citi/advantage/Visa Gold Card Citibank Citicards Citifinancial Commercial & Equipment Finance Courtway Collection Services Creditplus Everyday Finance First Affinity Money Management Services Neon Neon Associates The Associates The Associates Financial Services The Associates-Your High Street House Of Finance The Personal Loan Specialists Ultima


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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For future Mortgages Limited,their CC licence is still current.

Service of documents or correspondence is at their old registered offices in Reading;

 

CorrespondenceLegal Dept 87, Castle Street, Reading, Berkshire, RG1 7DX Principal Place Of Business6, Admiral Way, Doxford Int'l Pk, Sunderland, Co Durham, SR3 3XW Registered Office87, Castle Street, Reading, Berkshire, RG1 7DX


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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This topic was closed on 08 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 3093 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

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