Jump to content



  • Tweets

  • Posts

    • Well done Paul...delighted you have managed to resolve this.   Andy
    • It is usual policy to commence with a short tem lease, then when this ends to go onto a mothly renewable arrangement. As far as your safety is concerned it will be the same as it has been since the end of your short term tenancy. There is procedure to reclaim the property, but that is through what is called, the section 21 procedure, unless there is arrears, This gives you plenty of notice, talking months. If you are worried , the best thing to do is to talk to the new owners or their letting agents. It would be good to see the new contract the agents have given you.
    • Thank you.  Threads that point to success - or to mistakes - are very useful for motorists that will come on here in the future.   What you have done is utter insanity.  Despite being given on a plate two threads where motorists beat Athena in the same week as your case you've gone and handed over money to the fleecers.  It doesn't take much to work out that (a) not handing over money you don't owe to conmen is a better strategy than (b) handing over money you don't owe to conmen then trying to get it back.   The amount was never "going up" from £45 to £90 because it was never £45 in the first place.  It was always £0.  You were being charged for overstaying by eight seconds which is legally "de minimis" ("the law does not deal with trivialities").  You couldn't read Athena's signs anyway as the car park was pitch black!  Etc.  Etc.   Athena's position will be that you admitted the debt (otherwise why did you pay it?)  I hope chargeback goes well but often it's a battle to get banks to carry out chargeback and they will understandably be bemused as to why you paid this money if you thought you didn't owe it.  Bluntly you've just made life a million times harder for no reason.  It's like a football team manager who instructs the players to score two own goals in the first minute and then try to win the game.     That said, go for chargeback and good luck.
    • Same reason Councils like to use Agency workers at sharp end.
    • Not a fan of outsourcing in general, as I think control is lost.  And the companies used, can have problems meeting the standards required, as HB states above.    But I can see why it is attractive, as then Government department or principal company does not have additional staff with pensions and all of the other costs.   If you needed say 200 staff to cover work that would last a year, it can make sense to outsource the work, depending on what is required.    
  • Our picks

    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 6 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

Citi Cards Address ***UPDATED NOVEMBER ***


Please note that this topic has not had any new posts for the last 3442 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

In view of Citi now stating that their Salford HQ is unoperational,its absolutely ESSENTIAL to make the Court aware if you are in litigation.

The address for service of docs should be to their registered London offices-Address here;

 

Citibank International plc which trades as Citibank in the UK, is authorised and regulated by the Financial Services Authority. Registered in England with no. 01088249. Registered Office: Citigroup Centre, Canada Square, London E14 5LB. VAT No. GB 429 6256 29. CitiFinancial Europe plc which trades as Citi Cards in the UK, is authorised and regulated by the Financial Services Authority. Registered in England with no. 01375237. Registered office: Citigroup Centre, Canada Square, Canary Wharf, London E14 5LB.

 

 

If you already have applications in for stay removals or judgement by default-contact the Court ASAP to check its been served to Canary Wharf.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites
  • 2 weeks later...
  • Replies 69
  • Created
  • Last Reply

Top Posters In This Topic

Ok I have been in contact with the OFT.

Citi filed a notice of change to their address in August.But were still active in Saford until October-even possibly later.

 

Licence/Application Number Licence Status Applicant/Holder Name 0079310 Current Citifinancial Europe Plc Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 129 Notification 26-Aug-2008

Open Licence Event Details:

 

RoleNameAction OfficerHenricus Lambertus PijlsPending OfficerIan David KerrPending

Address TypeAddressAction CorrespondenceCitigroup Centre, Canada Water, Canary Wharf, LONDON, E14 5LB, United KingdomPending Principal Place Of BusinessCitigroup Centre, Canada Square, Canary Wharf, LONDON, E14 5LB, United KingdomPending Registered OfficeCitigroup Centre, Canada Water, Canary Wharf, LONDON, E14 5LB, United KingdomPending

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites
  • 1 month later...

I am in reciept of a reply to correspondence from Citi dated 0ctober 1st 2008-from the Salford Office.

Proof that they were still there then.

If anyone wants a copy with authorisation to use it,based on evidence against Citi claiming they did not get communications there,then pm me.

Its possible even months down the road they will try to spring this one.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites
  • 3 weeks later...

Current Citi Card addresses:

 

Citi Cards,

CitiFinancial Europe plc,

PO Box 49920,

London SE5 7ZF.

 

Telephone number is: 02074772645

 

Company Registerred address:

 

Citigroup Centre

Canada Water

Canary Wharf

London E14 5LB

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

Link to post
Share on other sites

Hi,

 

Could anyone please tell me which is the correct current address to send prelim and Letter Before Action correspondence to?

 

Preferably not a PO Box address because I don't trust Citicards to not lie about receiving my letter.

 

Thanks a lot.

Link to post
Share on other sites

Could always send by recorded then you have proof that its been signed for at the other end.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

Link to post
Share on other sites
Could always send by recorded then you have proof that its been signed for at the other end.

Thanks for the reply. However, I thought you couldn't send a recorded letter to a PO Box, which I why I was looking for a standard address so I could have proof of receipt.

Do you know if this is correct or is it possible to send by recorded mail to a PO Box address?

Thanks again.

Link to post
Share on other sites

Pretty sure you can do recorded to a PO Box.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

Link to post
Share on other sites
  • 10 months later...

I would send to Canary wharf address since its still current.....if you try anything outside their HO its likely to see all the stalling tacs we have seen since 2006.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites
  • 3 months later...
  • 1 month later...

UPDATED MAY 2010.

 

Adress to send all legal documents including requests under the Consumer Credit Act.

 

 

Registered Office33, Canada Square, LONDON, E14 5LB

 

 

This applies for ALL Citi Financial accounts and former Associates Accounts.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites
  • 11 months later...

Hi I have been given this address to write to them

 

Citi

Pride Park

Derby

DE99 3GG

 

I will send my letters there and let you know how i get on. I seem to remember this address being for EGG credit card :???:

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

Link to post
Share on other sites

Just checked it is for EX-CITI CARD customers which my O/H is8)

 

 

For Citibank Customers:

Data Request Team

Citibank International plc

PO Box 49930

London

SE5 7XT

For CitiFinancial Customers:

Data Request Team

Citi Financial Europe Plc

PO Box 49944

London

SE5 7YG

For Future Mortgages Customers:

Data Request Team

Future Mortgages Limited

PO Box 49944

London

SE5 7YG

For Ex-Citi Card Customers:

Data Request Team

Citi

Riverside Road

Pride Park

Derby

DE99 3GG

 

You should write to the current owner of your account (where applicable) for a copy of the information that they hold.

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

Link to post
Share on other sites

The Derby address is Egg banking,and also for these;

Capital Credit Agencies

 

Egg Card Egg Money

 

 

Egg's registered office is still listed as 33 Canada Square-which is Citi Financial/Citibank.

 

Given the stalling,and well known non compliance from Citi in the past,CAG suggests that all correspondence is done via their Canada Square offices,irrespective of where they may dictate.

If they want to re-route internally from there,then thats up to them.

But service of legal docs needs to be going to their reg office,and a SAR can be counted as a legal doc.

 

There is absolutely no need to be using PO box numbers-when full addresses are available.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

For additional reference,all the following are also registered under Cifufinancial CC licence and should be dealt with via Canada Square in writing.

 

Associates Capital Corporation Associates Direct Loans Associates Direct Mortgages Associates Neon Avco Avco Direct Avco Portfolio Avco Premium Provider Avco Trust C.C.R.S. Capital Collection Agencies CEF Citi Citi Cards Citi Loans Citi/advantage/Visa Gold Card Citibank Citicards Citifinancial Commercial & Equipment Finance Courtway Collection Services Creditplus Everyday Finance First Affinity Money Management Services Neon Neon Associates The Associates The Associates Financial Services The Associates-Your High Street House Of Finance The Personal Loan Specialists Ultima

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

For future Mortgages Limited,their CC licence is still current.

Service of documents or correspondence is at their old registered offices in Reading;

 

CorrespondenceLegal Dept 87, Castle Street, Reading, Berkshire, RG1 7DX Principal Place Of Business6, Admiral Way, Doxford Int'l Pk, Sunderland, Co Durham, SR3 3XW Registered Office87, Castle Street, Reading, Berkshire, RG1 7DX

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites
  • 7 years later...

This topic was closed on 08 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

Please note that this topic has not had any new posts for the last 3442 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...