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BMI Healthcare and ICON Collections


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About 7 years ago my wife had a gastric band fitted and subsequently had 'topups'

 

 

She went for a topup about a year ago and when the bill came in it was £280.

The previous band fills had been about £100.

 

I have refused to pay as I feel that,

while I understand prices go up over time,

this is an unacceptable amount to increase.

 

They now have passed the matter over to ICON collections who call frequently and while they don't intimidate us it is very annoying especially when they tell my daughter who they are and why they are calling!

 

I am not disputing that we need to pay for the band fill

but where do we stand legally regarding the hugely inflated price?

 

 

Given the fact that the previous two band fills were only £100 each,

was it reasonable for us to assume that this one would be a similar price?

 

Do we have to deal with ICON collections or can we insist that it is dealt with by BMI?

 

Are there any rules about harassment by collection agents?

 

Thanks

 

Woolfie

Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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As they have passed it to a DCA...there not that serious or intent on instigating litigation themselves...deal only with BMI Directly...if they write further to you that is.

 

Regards

 

Andy

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