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Studio late payment charges while on reduced payments

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Hi all,



I am after some thought and hopefully some pointers on my late payment charges with Studio. After getting myself in a pickle I am on reduced payments for a few things and most have frozen interest and waive any fees. Due to a zero hours contract I often have to pay my priority bills first.



My payment to Studio is £5 a month and no interest is being added. As of today the Debt stand at £120.



However i have noted that if I am late with a payment I get charged £12 which means that the debt doesn't go down and another 2 months is added to the payment plan. Say for example over the course of a year I am late with just 3 payment that's £36 which increases the plan by 7 months which I feel is a bit harsh. More so that if it got passed over to a debt collector the amount is frozen.



I have read other studio threads but not sure if it is still relevant as they are from a few years back.



I am not sure how to proceed, Is it worth doing? is it similar to claiming from the banks? can anyone help with a template?

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