Because they refused to issue a scanned copy ( as original was sent to me in August) other than the text of claim particulars as attached in the previous documentation. Or they are being really unhelpful otherwise.
Little sideways jump but perhaps highly relevant to the withheld Russia report
In a disturbing update on the Russian skripal poisoning issue, which I initially thought was crazy as the Russians wouldn't be that incompetent ...
... Well it seems quite possible I was mistaken - and it perhaps wasn't simple incompetence as such, just confidence that they would get away with it no matter what !!!!! Even walking across London with radioactive substances.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!