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    • I've just seen your new post. A letter before action is the same as a letter of claim. You don't need a template. You simply need to inform the garage that the vehicle you bought has developed X defect, Y defect, Z defect. He has already been informed of them and given an opportunity to repair and he has either refused the chance to repair or else he has attempted the repair and it has failed – whichever is the case and so under the consumer rights act you are asserting your right to reject the vehicle and you want him to make the appropriate arrangements to collect the vehicle and to refund you the purchase price – plus any associated losses – and if he does not do so within 14 days then you will sue him in the County Court and without any further notice. Don't make this threat if you're not serious about going ahead with it. On day 15 issue the papers. In the intervening 14 days register with money claim and start preparing your particulars of claim. You can post them here if you want us to check them. Whatever you do, on day 15 you send them the good news
    • Well done Shelley. I'll amend your thread title.   HB
    • I'm afraid that your story is rather overlong. It would have been easier to understand it all if there had been less of a narrative and more of a bullet pointed chronology of facts. Although you informed the dealer within 30 days that there was a problem, the Consumer Rights Act requires that there be a clear and unambiguous assertion of your short-term right to reject the vehicle. It doesn't appear to me that you have done this. This isn't a problem at all because you are still well within six months. I understand that you have given them an opportunity to repair and that you have now rejected the vehicle. This is enough to trigger your rights under the Consumer Rights Act as long as the defects which you are complaining about are sufficient to render the vehicle as less than satisfactory quality. As I say, I haven't read through the detail of your story and I certainly haven't looked at all of the PDFs that you have apparently uploaded but I get the impression that you have been quite meticulous in keeping records. I've looked at the Google reviews of Elite and I have to say it doesn't bode very well. https://www.google.com/search?q=Elite+Preowned+Vehicles&rlz=1C1CHBF_en-GBGB822GB822&oq=Elite+Preowned+Vehicles&aqs=chrome..69i57j0l2j69i60j69i61l2.575j0j7&sourceid=chrome&ie=UTF-8#lrd=0x47d8aa4f43f644d7:0x8e93221101489523,1,,,  There is no trust pilot page for them as yet. Maybe you would like to attend to that. You say that the dealer is fond of using social media so that kind of thing is important. Site team member@dx100uk has already suggested that you issue a letter of claim and that certainly seems the way to go although if you are driven to actually mount a claim and presented in court that I hope you won't mind me suggesting that you need to stop being a little bit more economical about the way you present your case. Just in case there is any debate over the defects which have been discovered and their significance then if you haven't done this already, you should make sure that you have got assessments and even quotations for the work from independent garages.
    • Hello dx100uk. Thanks for your attention and help with this. You had an even later night than me! I clicked on the 'letter before action' link which you kindly gave me. This took me to BankFodder's post 'Small Claims actions in the County Court FAQ - work in progress' which I have read through and also the 'Pre-Action Protocol' and 'Letter of Claim' links. I couldn't find reference to a Letter Before Action or is this the same as a Letter Of Claim? Also, my rejection letter already mentioned a 14 day period (taking us to 05/08/2019) for him to get back to me. Is it ok to send a Letter Before Action now? I only ask as I wouldn't want this to be viewed dimly by the court if it goes that far. I do understand that I need to take action as soon as possible so these are just a few clarification questions. I shall google for some Letter Before Action Templates and put something together. Thanks again.
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Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?

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Got a Drone / Unmanned Aircraft and thinking of flying it in the UK or Abroad?

 

Here we will explain to you the UK Law on using Drones / Unmanned Aircraft and the Drones Code for safe flying that you need to follow.

 

Drones / Unmanned Aircraft have now become so popular in the UK and the laws relating to the flying of unmanned aircraft have evolved and there is now a UK Drone Code by the Civil Aviation Authority (CAA) which anyone flying a drone must adhere to.

 

CAA Flying Drones: https://www.caa.co.uk/Consumers/Model-aircraft-and-drones/Flying-drones/

 

Drone Code: http://dronesafe.uk/drone-code/

 

Drone Code - 400ft (120m)

 

SAFETY AWARENESS OF YOUR DRONE

 

Always keep your Drone in line of sight

 

Always stay below 400ft (120m) to comply with the drone code

 

AWARE OF YOUR DRONE AT ALL TIMES

 

Every time you fly your Drone you must follow the Manufacturers Instructions

 

You must keep the right distance from People and Property

--People & Properties - 150ft (50m)

--Crowds & Built up areas - 500ft (150m) don’t overfly

 

LEGAL

 

Legal responsibility every time you fly a Drone lies with YOU and failure to fly responsibly could result in a Criminal Prosecution

 

Stay well away from Aircraft, Airports & Airfields, if your Drone endangers the safety of an Aircraft it is a Criminal Offence

 

REMEMBER

 

Don’t fly near Airports or Airfield

Remember to stay below 400ft (120m)

Observe your drone at all times - stay 150ft (50m) away from People and Property

Never fly near Aircraft

Enjoy responsibly

 

Sources of Interest for other Countries

 

Australia

Australian Government Civil Aviation Authority - Flying Drones Link: https://www.casa.gov.au/aircraft/landing-page/flying-drones-australia

 

Austria

https://www.austrocontrol.at/en/aviation_agency/licenses__permissions/flight_permissions/rpas

 

Belgium

http://mobilit.belgium.be/nl/luchtvaart

 

Canada

https://www.tc.gc.ca/eng/civilaviation/drone-safety.html

 

Cyprus

http://www.mcw.gov.cy/mcw/dca/dca.nsf/All/BBFF6A8BE57D3C07C2257F45002657CC?OpenDocument&highlight=drones

 

Czech Republic

http://www.caa.cz/letadla-bez-pilota-na-palube/prehled-zakladnich-pozadavku-na-bezpilotni-systemy

 

Finland

http://www.trafi.fi/en/aviation/unmanned_aviation

 

France

http://www.developpement-durable.gouv.fr/Drones-civils-loisir-activite.html

 

Ireland

https://www.iaa.ie/general-aviation/drones

 

Italy

http://www.enac.gov.it/servizio/info_in_english/courtesy_translations/info-1220929004.html

 

Luxembourg

https://dac.public.lu/actualites/2014/2/General-conditions-for-unmanned-aircraft-system-_UAS_-operations-within-the-Luxembourg-airspace/index.html

 

Netherlands

https://www.ilent.nl/onderwerpen/transport/luchtvaart/dronevliegers/index.aspx

 

New Zealand

https://www.caa.govt.nz/rpas/index-2/#CAR

 

Norway

http://www.luftfartstilsynet.no/selvbetjening/allmennfly/Droner/Use_of_RPASDrones_in_Norway

 

Romania

http://www.caa.ro/stiri/guidelines-for-the-remotely-piloted-aircraft-systems-rpas-operation-within-the-romanian-airspace

 

Slovakia

http://letectvo.nsat.sk/letova-prevadzka/lietadla-sposobile-lietat-bez-pilota/

 

South Africa

http://www.caa.co.za/Pages/RPAS/Remotely%20Piloted%20Aircraft%20Systems.aspx

 

Sweden

http://www.transportstyrelsen.se/en/Aviation/Aircraft/UAS/

 

United States of America

https://www.faa.gov/uas/

 

 

 

Drones - Unmanned Aircraft Guidance.pdf

 


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New drone laws bring added protection for passengers

 

Laws will restrict drones from flying above 400 feet and within 1 kilometre of airport boundaries.

 

-- the government is introducing height limits to help make sure drones are used safely as the sector grows

-- limits around airports are being tightened up with new restrictions to prevent drones from causing harm

-- owners will have to register their drones and take online safety tests to improve accountability

 

New laws being introduced today (30 May 2018) will restrict all drones from flying above 400 feet and within 1 kilometre of airport boundaries.

 

Following a year-on-year increase in the report of drone incidents with aircraft – with 93 in 2017 - these measures will reduce the possibility of damage to windows and engines of planes and helicopters. The changes will come into effect on 30 July 2018.

 

READ MORE HERE: https://www.gov.uk/government/news/new-drone-laws-bring-added-protection-for-passengers


How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 419 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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