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Fake microsoft tech support spoofed my friend & got £300 - barclays dragging their heels

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Ok first off i know this is a sc@m

 

unfortunatly a old family friend got done for £300

 

he has phoned the bank but they are dragging their feet on refunding the money since it was a authorised transaction .

 

However i feel they are trying to get him to go away

am i right i believe he should be given it straight back since its a well known [problem] in it circles ,

 

im going down to him to go through his computer to see what they have done to it

so would like some info as to how to proceed with the bank its barclays if that helps

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chargeback time

 

 

you'll probably find TeamViewer on there but little else.

unless they've locked it

easy to get around just ask

 

 

dx


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Hi PNM,

 

We need more info.

 

1. Was this paid by credit or debit card.

 

2. What was the service offered, that was paid for.

 

3. Is the PC, laptop, tablet, etc working or compromised after this.

 

This sounds like the classic, "We're from Microsoft and have a report that your machine is running slowly due to techy probs." type fraud. Is this the case, or not - please confirm.

 

:-)


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Hi PNM,

 

We need more info.

 

1. Was this paid by credit or debit card.

 

2. What was the service offered, that was paid for.

 

3. Is the PC, laptop, tablet, etc working or compromised after this.

 

This sounds like the classic, "We're from Microsoft and have a report that your machine is running slowly due to techy probs." type fraud. Is this the case, or not - please confirm.

 

:-)

 

yes it was the classic Microsoft one unfortunately he is not very savvy when it comes to computers perfect victum , it wa sonly when his son in law went over yesterday that they called me

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been around a long tome this type of [problem],


:mad2::-x:jaw::sad:

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needs to URGENTLY phone any other bank or Building Society or Credit Card company he has and TELL THEM what has happens.

 

 

if he has used that PC with any other places that hold his money

or has paid for things online

then typically they also grab a complete copy of browsing and history

that way they find out other pers details

then they raid any account they can work out details for.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Hi Pmn,

 

Please give answers to questions 1, 2 and 3 in my post above.


We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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