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    • I think I know the answer , but We booked our dog into boarding kennels for our holiday , starting Tuesday 16 Unfortunately about 2 weeks ago the dog picked up a parasite called giardia .this causes soft stools etc . The vet gave us the treatment and said the dog “should “ be ok in time for the boarding .A side effect of the treatment is that the dog has still has soft stools , similar the those when the parasite is present We messaged the kennel Friday , explaining the situation , also topping up the final payment , It appears the kennel did not receive the message , so we spoke yesterday ( Monday ) They were unsure as to whether the dog should be accepted . over night they massaged us and cancelled the booking , we do have a plan “B” this involves our daughter moving  back home for a week . Their T&Cs are quite tight , regarding cancelation by the client , But in this case they cancelled , have I got a hope of getting a refund , less , say , a admin charge , over £300 fees have been paid for 10 days boarding We do have "Pet Plan" Insurance Extract from T&Cs     “You agree that if you do not arrive on the start date of your booking, you will be liable for the full payment per day. You agree that should you return from holiday early and decide to collect your dog before the end of your booking, you will not be entitled to any refund of payment. In the unlikely event of illness or other circumstances resulting in a reduced stay with us, the total booking fee is still due and you will not be entitled to a refund or part refund. You agree that if you cancel giving less than 14 days notice the total fee is due. You agree that if you cancel your booking you will lose your full deposit. If you bring less dogs than are booked, you are still responsible for the balance due. “
    • The SD is dead, when  I applied to have it set aside a copy was sent to by the court to Credit Agricole the debt owner,  it was part of my appeal that Credil Limits were not authorised to make the application. Credit Limits then withdrew the application. As far as I am aware Credit Agricole did not respond. Creditl Limits came back to me ignoring the grounds of appeal see letter 15/4. They refer to statute barred, the loan was for double glazing it was not part of the mortgage so I still contend that the 5 year rule applies.   I did not contest the original French court order but before the hearing  I wrote to Credit Agricole offering to pay over a long period of time as the home in France was about to be repossessed by the mortgage bank (and it was). Credit Agricole did not reply to my letters. The original judgement had the following 'Since immediate enforcement is not a necessity, it shall not be ordered.'   See compliments slip below purported to be from Credit Agricole, undated and unsigned, this is probably in response to my appeal when I said that I had nothing from Credit Agricole suggesting that CLI were agents. I am not convinced that this is genuine, CLI have had plenty of opportunity to produce this since they were 'appointed'  in 2018!   Can CLI represent Credit Agricole here in the UK as they are debt collectors and as far as I can see are  not registered with the FSA?   Thanks again   comps.pdf letter.pdf
    • thanks fk and bank fodder, yes I know been here awhile I just needed bit advice, seems this company have a habit of taking peoples money!   I can not record phone calls so will go bank ty xx
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gprit

Cabot Subject Access Request (SAR)

style="text-align:center;"> Please note that this topic has not had any new posts for the last 644 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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.I made 5 CCA requests to Cabot for each debt. All before 2007.

 

One was provided and has been the subject of posts above - still pondering this.

 

One they admitted they were unlikely to provide and agreed that it was unenforceable and that they would not continue to pursue payment,

although the debt was still owed. Payment stopped on that one.

 

The Three others - request acknowledged by them 23 Jan, stating it would take longer than 12 days and would write to me after 40 days.

Nothing received from them simce.

 

I know people state just stop paying,

but I do think a letter should be sent to them about their non response to the CCA's.

 

I tried to link to a previous link http://www.consumeractiongroup.co.uk...ibed-timescale but it seems I don't have permission to acess.

 

Is there a sample letter suitable to send - and remember these are pre 2007 'agreements'

 

thank

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you no longer are required to send any 'advice' letters.

 

stop Paying !!

 

cash cow totally removed from the DCA milking parlour...

 

CAGs job is 1000% done.

 

so how many £1000's have we saved you...

 

dx


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The Three others - request acknowledged by them 23 Jan, stating it would take longer than 12 days and would write to me after 40 days.

Nothing received from them since.

 

well they are quoting 40 days which is relevant to SAR request not CCA1974 ( they do this all the time to confusing the unknowing) they have 12+2 days for CCA1974 before it became unenforceable until they supply a CCA1974 that is enforceable in all respects. know what I would do if i was paying anything! STOPPPPPPPPPPPPPPPPPPPP!!!!!!!!!!!!!


:mad2::-x:jaw::sad:

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No letter, they have admitted one is unenforceable so it is likely the others are as well, they will string out the others as long as possible and ask you to volunteer to pay. You don't want to do that.


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Regarding the Halifax CCA details sent by Cabot (see previous thread for redacted document).

 

I sent them the following letter:

--------------

I have now had an independent review of your letter and documents dated 23rd January 2017 in which you

claim that this account is enforceable.

The document provided:

The document provided is not complete. Page 1 refers to signing the agreement on Page 3. The alleged

agreement in your submitted version is actually the second page. The Prescribed terms are also not complete

in the document.

 

You will be aware that pre-April 2007 agreements cannot be enforced with a reconstituted agreement. Only a

certified true copy of the original in its entirety can be considered, and only if it meets the requirements,

otherwise it still stands as unenforceable.

 

The document that you are obliged to send me is a certified true copy of the executed agreement that

contained all of the prescribed terms, all other required terms and statutory notices and was signed by both

the original company and myself as defined in section 61(1) of CCA 74 and subsequent Statutory Instruments.

It was not stated that these were reconstituted T&C as required by the CCA 1974 Act 13.1.4(2)

The reconstituted Terms and Conditions that you sent are clearly unrelated to the alleged agreement, and

whilst that may satisfy a CCA request, it would not be acceptable in any legal action - only an original

document would suffice.

 

The alleged agreement makes no mention of Terms and Conditions and I never received Terms and Conditions.

The document refers to my right to cancel the agreement - Halifax never sent these details.

 

Prescribed Terms:

The court cannot make an enforcement order in respect of a pre-April 2007 credit card agreement unless a

document containing all the prescribed terms was signed by the debtor (section 127(3) CCA 1974).

The “prescribed terms” which must be contained in the document signed by the debtor are set out in Schedule

6 to the Consumer Credit (Agreements) Regulations 1983 (“the Agreements Regulations”) :

The Agreement must contain a Credit Limit, or a reference that the Credit Limit will be set at a later

date, or a statement that no Credit Limit is required.

 

The Agreement must declare the APR% rate, monthly and/or annually.

The Agreement must contain a date/or indication of a date such as weekly, monthly or annually, for

payments to be made, or state a date will be decided upon later, or that monthly statements will be

provided to show the date of required payment.

The Agreement must contain a notice of your right to cancellation - usually 14 days from the date

signed.

or a condition that it may not be cancelled under the Act and/or various others.

The Agreement must contain ALL Terms & Conditions.

The agreement must be legible, and the type face distinguishable from the background colour.

The Agreement must be signed by both parties - Debtor and Creditor/or their representative and dated.

 

Any copy of the Agreement lawfully requested by the debtor under section 78 of the Consumer Credit

Act 1974, must be a valid and true Certified Copy of the Original Agreement - in this instance,

reconstituted agreements are not valid, true copies and unacceptable.

ALL of the above, must be contained within a single, signed document and parts may not be sent

separately, or issued under separate cover.

If any of the above is not included, or if the Agreement is not legible, then the Agreement is unenforceable at

law.

 

ALL prescribed terms need to be within one signature document and it needs to be obvious that it is all a

contained document or if any other documents referred to in the main agreement, they must be supplied.

In Wilson and another v Hurstanger Ltd (2007) it was stated “In my judgment the objective of Schedule 6 is to

ensure that, as an inflexible condition of enforceability, certain basic minimum terms are included which the

parties … and/or the court can identify within the four corners of the agreement.

 

 

Those minimum provisions

combined with the requirement under s.61 that all the terms should be in a single document, and backed up by

the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself:

they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above

all they cannot be in the slightest mis-stated. As a matter of policy, the lender is denied any room for

manoeuvre in respect of them. On the other hand, they are basic provisions, and the only question for the court

is whether they are, on a true construction, included in the agreement”.

 

Clearly the application document supplied lacks the Prescribed terms within the document, and is therefore

improperly executed and irredeemingly unenforceable by any court by virtue of section 127(3) CCA 1974.

It is not sufficient for the piece of paper signed by the debtor merely to cross-refer to the Prescribed Terms

without a copy of those terms being supplied to the debtor at the point of signature.

 

Conclusion:

It is considered that the debt is unenforceable in a Court of Law for the reasons given above.

I am advised therefore to discontinue payments on this account.

---------------------------------------

They have replied:

 

You assert that we have failed to comply with the duty to provide information as set out in s78 of the Consumer Credit Act 1974.

You believe that on Cabot reference ..... all the terms and conditions are required to be on one document and that a number of prescribed terms are omitted from the documents sent.

I also understand that you believe reconstituted agreements are not valid for accounts opened prior to 2007.

You have stated that page 1 of the agreement refers to signing an agreement on page 3 and we only sent you page 2 of the agreement.

On review I note that we are still currently waiting on documentation for Cabot reference .. (Lloyds TSB) to fulfil your CCA request.

You were advised of this in our letter dated 28 March 2017.

This account currently remains on hold.

On Cabot reference .... (Barclaycard) you were advised on 28 March 2017 we could not obtain the documentation and the account was unenforceable.

We have taken the decision to cease collection on this account.

As advised in my previous email I referred your further concerns to our Compliance Department for further investigation for Cabot reference ... (Halifax credit card).

On 23 January 2017 my colleague wrote to you and you were provided with:

1. A legible copy of your Signed Credit Agreement

2. Terms and Conditions

3. Varied Terms and Conditions

4. Statement of Account

On review of the credit agreement sent to you it is clear that there are no page numbers shown on the copy provided.

However, what has been provided is clearly entitled

‘CREDIT CARD AGREEMENT REGULATED BY THE CONSUMER CREDIT ACT 1974’ and has been signed by you, Mr ..... on 27th October 2005.

I have enclosed a further copy of the original signed credit agreement with all relevant prescribed terms highlighted for ease of reference.

Please be advised the file is encrypted and I will send the password in a separate email.

The relevant prescribed terms are as follows:

§ Nature of the agreement (Title as referred to above)

§ Parties to the agreement (Name and address of creditor and borrower)

§ Credit Limit

§ Total Charge for Credit

§ Timing of repayments

§ Amounts of repayments (at least 2% or £5, whichever is more)

§ APR

§ Variable rates or items (statement that in calculating APR no account has been taken for varied rates and an indication that any change to interest rates will be communicated by giving notice.)

§ Charges on default (Charges to be applied in the event of failure to make minimum payment, exceeding credit limit or failed Direct Debits, cheques or other items)

We supplied you with a copy of the original credit agreement that you signed, accompanied by two sets of reconstituted terms and conditions.

The first set of terms and conditions have been provided by Halifax as those that were in force at the time you entered into the agreement on 3 November 2005 and the second being valid when the account defaulted on 7 July 2009.

We therefore believe your comment that a reconstituted agreement is not sufficient to satisfy a request under section 78 of the CCA where the agreement pre dates April 2007 not relevant to your case.

Your comments regarding the signed credit agreement are noted however, there is no requirement in relation to the location of the creditor’s signature on a credit agreement.

It has also been found in legal precedent, that any writing, including the writing of the account number by the creditor on the credit agreement, with the intention of authenticating it, is sufficient.

This has been confirmed by Morton v Copeland (1855) 16CB 517, per Maule J at 535 and Hill v Hill [1947] Ch 231 per Morton LJ at 40. With respect I draw your attention to the enclosed copy of the signed credit agreement where Halifax has clearly stamped the date ‘received 1 November 2005’.

The signed statement of account is accurate.

The Agreement was terminated on 7 July 2009 and you became liable for the full outstanding balance.

You are not able to draw further on this account.

For the avoidance of doubt, the sum of £11,151.68 is due and payable to us.

I consider that we have complied with your request in accordance with s78 of the Consumer Credit Act 1974.

Therefore we consider that the agreement is now enforceable.

As the account is enforceable it has been returned to our collections process.

Please be advised Cabot will not respond further to any issues already addressed.

------------------------------

Appreciate this is a bit of a long one - any further comments/advice? Thanks

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who the beep told you on here to send that load of ole twaddle to them????

 

 

you were told not to respond..

simple invites pointless letter tennis.


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With respect I am not just going to STOP payment without due reason. I did quite a bit of research before sending that letter. WHY is it a load of old twaddle??

 

If there is no constructive answer then no point in replying. Are they correct or are they not?

I have rebuilt my credit record and do not wish to jeapardise it by stopping payment and risking any furrher bad entries.

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you have every reason as you've been told to stop payments by numerous people here.

 

 

inc of recent post 77

 

 

you seriously need to get out of the Freeman of the land site attitude of 'we must fight them on the beaches'

thinking you must send 'something' because i think they've walked all over me.

 

 

you need to re read this thread from post one.


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Well I am afraid \i need more than people just just 'telling' me to stop payments - I need a legal reason to do so.

 

I weigh up that I pay an agreed £1/month.......at 70 let's say I get another 10 years...so £120, then as no assets left in my estate it dies with me. Maybe that's a small price to pay if I do not have a legal reason to stop payments.

 

Sorry I troubled you all. Perhaps it's time to go.

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well sadly that exactly why DCA's continue to exist and make £1M's every year in profit.

 

 

if we wrote to you and told you that every post here cost you £10 would you blindly pay that too?

 

 

more than 12mts of peoples valuable and voluntary time wasted then.

 

 

dx

 

 

unsubbing from this thread as we've all wasted our time


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Well I am afraid \i need more than people just just 'telling' me to stop payments - I need a legal reason to do so.

 

.

 

There are no legal reasons to stop...as there are no legal reason to keep paying...they rely on you just to go along with it.

 

 

Andy


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Well....if they bought the debt and can demonstrate the documentation is correct, surely if I stopped paying they could then instigate legal action for recovery through the courts? That's why I need a legal reason to stop.

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seems either way you are the only one who can make their mind up, people cannot make your mind up for you, you pay and take a chance or stop paying and take the chance, eitherway the choice is yours, no difinative answer will do that for you, as every case is different subject to fact of wheather a credit instrument is enforceable or unenforceable, you are the one to to decide which way to go only you.


:mad2::-x:jaw::sad:

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Well....if they bought the debt and can demonstrate the documentation is correct, surely if I stopped paying they could then instigate legal action for recovery through the courts? That's why I need a legal reason to stop.

 

Yes they could...and do...and 99.9% of their claims fail when challenged to produce the necessary paperwork on which their claim relies upon...see our Financial Legal Success Forum.

 

But its your choice as already advised...I personally do not think this is the forum for you gprit...and therefore you better keep paying them forever and stop all chances of it ever becoming statute barred.

 

Andy


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:doh:

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Hi, I was in pretty much the same position as you and worried about not After a long period of heart searching and fear I stopped paying. I still get letters but never respond and nothing happens and much of my debt has been 'discovered' as unenforceable - if you are still paying stop and ignore the DCA's

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