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drcymru

Failed to deliver fridge

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Taken a day off to have my fridge delivered by Currys as arranged. Guess what? Just had a message saying they now can't do it. Thanks Guys.

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Hi and welcome to CAG

 

Sounds normal practice to me however that does not help you.

 

Unfortunately, you get nowhere as you had to take a day off. IF they fail on a second attempt then you can go after them for lost wages.

 

By all means complain to Currys but they are not known for great after sales service.


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Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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after sales service= still looking after all these years outstanding problems


:mad2::-x:jaw::sad:

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They've offered to re-deliver on Saturday afternoon. I wouldn't have bought it from them if I'd known this would have happened. Not even an apology just "not our fault!"

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that sums up that company these days


:mad2::-x:jaw::sad:

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They've offered to re-deliver on Saturday afternoon. I wouldn't have bought it from them if I'd known this would have happened. Not even an apology just "not our fault!"

20/20 hindsight is a good thing!

If they had a vehicle breakdown then yes, it wasn't their fault however if there was just too much on the vehicle to deliver on the day then it is their fault.

 

Did you get confirmation of deliver in writing? If not, get back on to them and demand an email confirming


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I have written copy from original invoice and text from last night confirming it would be delivered this pm. They have just been in touch to say they couldn't deliver it because it wasn't delivered to them.

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