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taking orders when they have stopped trading!

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http://www.spanglefish.com/sugarandspicetheshop/index.asp?pageid=609834

 

I ordered wool from the above web site, have before and had no problems, contacted them via their FB page as I had not received the wool and got this reply......

 

Sugar & Spice Yarns

Chat conversation start

09:41

Hi, I ordered some yarn from you on the 27th December can you please tell me if its been posted out please?

 

Hi

i don`t do the yarn anymore sorry and haven`t received any orders since last summer.

O ordered from the website

This person isn't receiving messages from you at the moment.

They have also just closed the facebook page as well!

 

I can not find any contact details other than via FB on the website :(

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How did you pay? Has the money actually been taken?

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How did you pay? Has the money actually been taken?

 

Via paypal and yes its gone, I have opened a dispute via paypal...they wanted me to message the seller, I had via FB and they deleted the page!

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Are you able to go back to Paypal and have them reverse the transaction? If the seller isn't communicating and has shut down the page then Paypal should refund you.

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Are you able to go back to Paypal and have them reverse the transaction? If the seller isn't communicating and has shut down the page then Paypal should refund you.

 

I am using their resolution center to do that...but I have to wait to see if she responds to paypals message to her.

 

Is there anything I can do to stop her website offering goods still?

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This person isn't receiving messages from you at the moment.

 

Thats the message that pops up when they block the conversation with you


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thats the message that pops up when they block the conversation with you

 

Yes that is what I got, plus another person checked if she could access the facebook page and she couldnt

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