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    • As I recall the only thing you tried telling us was based on a quote that you selectively edited by Lord James of Blackheath. You misrepresented it as a statement of fact when it was actually a question which was laughed at by his peers in the House of Lords.  We told you it was garbage, you asked us to prove it and we did.   Remember?
    • you need to realise that for every person that does come to CAG and register and tell their story...there are poss 10'000 that don't but search the interweb whereby threads that are here pop up relating to like issues they are searching upon.   Most CAG siteteam and many other registered Caggers give advice that bears this in mind and post information which not only informs the starter of a thread upon what to do, but also takes into consideration the readers from the interweb that also read the relevant advice given that might not be brave enough to register and fess up.   to that end, there is very little alternative than to appear to give 'grief' [you deserve it - tough] to a cagger should certain previous advice not have been followed.....yours is a very classic case of such. hey I've found a backdoor CCJ.   to put it bluntly, had you have followed such previous advice, you most certainly would not be in the situation you are in here now.. .so by example, not giving you grief, for future readers...………..   ...never ever move without informing a debt owner of a move of address on any consumer debt that you last used or paid within the last say 7yrs. your credit file is a major key to ascertaining that information.... .but don't just read this advice come to the consumeractiongroup.co.uk website and let us help.   lecture over... what can you do..or more importantly....what can a claimant do now they have a default forthwith judgement against you. well we can't guess.... they might simply ignore it as 1000's of people with CCJ's find out..but it becomes an issue should you wish to say get a mortgage, remortgage or further credit.   i'm not going to enter into any of that here...that's for the reader to start a thread here and seek advice on their individual situation specific to them as you have done....   so...  bearing the all of the above in mind...over to you with regard to this backdoor CCJ.   as for the other debts that you didn't action before...go read your old thread and action what appropriate advice is given there for each type of debt that has been given should you wish to avoid any further backdoor CCJ's.   dx                    
    • hello my very good helpful friend. I am afraid to say that i did not. As i did not realise the relevance of it.   Should i be doing this right now of anyone on my credit file ?   Plz don't give me grief if u have already advised me...   do i do the ccs request now to everybody in that thread ?    
    • aha busted and stupid ...no wonder you've got mixed information here. never trust anything they say ..they have a very bad reputation for stating the truth.   now can you go get your credit file please..   there are cases whereby a council on historic CTAX debts do go for a county court CCJ, but a liability order from a magistrates court has far more clout legally than a county court CCJ and i've never heard of a court sending a bailiff out for 'multiple' CCJ collection.   me thinks he is pulling the wool here a bit and has looked at your credit file and seen CCJ's too so thought he'd chance his arm and use those as further leverage.   don't worry about the sat visit simply ignore do not answer the door if he appears. your task is too gather data at present.   credit file please..        
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broadbandfodder

UK Origin PC Gaming Gift Card from Asda ..a warning you can't use them!!! **resolved**

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I recently bought a Origin Gaming Gift Card for my young nephew who is new to PC gaming.

 

I bought it on the assumption that he (only being 8 years old) could activate Origins / EA games subscription service "Origin Access" which allows him to access a selection of EA games for a monthly fee of £3.99

 

I bought the card from a local Asda and thought it a great gift considering it stated clearly on the front of the card:

 

" use this card for digital purchases

- including full games, dlc & origin access subscription

- no credit card required "

(the key points of purchase being no credit card required and it can be used for Origin Access subscription)

 

you cannot use these cards to buy Origin Access,

even though the wording on the front clearly states you can.

 

Upon speaking to Origin via webchat they stated that the card could not possibly have that wording on the cards as you cannot (nor have you ever been able to) use the gift cards for Origin access as its a subscription based service.

 

However Asda (my local store) is selling a pile of them with them

, all indicating you can use the cards for Origin Access

- and this is in bold print on the actual cards themselves

(not a Asda label, but actually printed clearly on the cards)

 

Just a word of warning to anyone who buys these cards thinking like I did to use with Origin Access subscription, please do not buy them!

 

As once you scratch the panel and enter the code on your Origin account, bang goes your refund, which is pretty annoying.

 

Obviously you can use the gift card amount to buy a game etc but once again be careful with this one, as if the game exceeds the amount of the "gift" the extra you need to pay becomes a real headache as you dont get an option to pay the rest with a credit card etc..

well not without jumping through hoops & errors.

 

I am in contact with both Asda and Origin at the moment,

even sending photos of the card with the wording on it (as Origin need proof of the wording on the cards)

 

To be fair, the card I purchased wasn't for a great deal of money and I wont be losing any sleep over it, although the principle of the matter is I bought the gift card on the assumption it could be used for Origin Access - when clearly it cannot be used for that !!

 

Origin's attitude is pretty unapologetic and all they seem to be saying is you can still use the card to buy a game from us

 

. Im pretty shocked a company the size of Electronic Arts (or Origin their kinda PC gaming subsidiary) are selling these cards with false information clearly printed on the front

 

. I've contacted Asda regarding this too as in effect as the retailer they have some responsibility here

 

be warned, dont buy Origin Gift Cards for Origin Access for use in the UK as your in for a big disappointment.

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You can return anything within 14 days

What about charge back too?


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Hi

can we first confirm. Argos or Asda. The thread title is confusing!

 

Can you take a picture of the card and post it up along with any terms and conditions attached.


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might of been me

i'll retitle and move it to high street retailers sorry

DX


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Item is not as described.

Return it. If they say "no refunds on gift cards" : point out that that the item not being as described trumps their gift cards T&C's as they can't affect statutory rights.

 

Feel free to post on social media an accurate summary:

1) Card sold as "works on Origin Access"

2) Origin blames retailer

3) Retailer blames Origin

4) Neither fixed the problem and expected you to sort it out

5) Refund from retailer (+/- if they try to decline the refund or not)

6) Xmas disappointment for an 8 year old ........

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Thanks for the replies guys.

 

Ben from EA / Origin called me today and apologized that the card wording is incorrect and that they are contacting the card issuer FastCard to change the wording. Within the UK you cannot use these for Origin Access. I received the call as I escalated a complaint that the webchat support were not very helpful in resolving this.

 

As goodwill Ben activated 3 months Origin Access free and the card amount untouched allowing my nephew to use this on something else within the store. Origin are aware of the issue from what i gather (im probably not the only one who has complained) but to be fair on them they were very quick in resolving this and Ben from EA apologized for all inconvenienced caused.

 

Obviously should anyone else have issues with these cards, my advice is to contact Origin Customer Care as its clear they know about the issue.

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Just to further update this post, Asda (as there name appears in the subject line) - have contacted me after being contacted by Origin.

 

They are sending me a £30 gift card to cover the inconvenience caused and are removing all the cards with that wording on them to be removed from shelves in there stores immediately.

 

Should anyone else have bought one of these gift cards over Xmas period, as I said in last post contact Origin complaints department and they will sort it out. If bought from Asda, don't bother going in Store as Customer Care have no idea how to refund you - as much as you can get refunded under the Sale By description - consumer rights act (as stated by BazzaS earlier in thread)

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Great result


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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