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HELP! Victim of paypal "chargeback" fraud

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Who asked you to dispatch it do a different address in the first place?


Was this request made via eBay or Paypal internal communication itself?


If so then that should serve as an evidence that you were under instructions by the buyer to deliver it to a requested address.


Either way I strongly suggest you block the iPhone and contact apple if they could help you trace it

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unless it was via paypal as a registered gift address it doesnt matter how the communication came about



the fact the buyer asked for a different addy doesnt create a responsibility by paypal.



There are people who make a living trawling through ebay and making bids that are way above anyone else's to win auctions so they can try this [problem].



If the seller doesnt fall for it they just cancel the purchase

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I will say I am a fairly well seasoned eBay + Paypal seller / user ,



I will say that one of the worse mistakes you can do is to not send to the paypal buyers address ,

I only ever send to that address



, if the buyer says to me the address is incorrect ,

I explain , I can only send to the paypal address on the invoice

, if that is no use , would they like me to refund them now so they can update their details on paypal and then re-pay me.....

.simple as that.


If the buyer does not repay then hey open up a claim....


Another big big no no is for a buyer to pay via Paypal and then come round and collect in person...

...they can simply reclaim the funds as no delivery and tracking for a package , they will get their money back every time...

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