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British Gas takes direct debit payments TWICE


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THOUSANDS of British Gas customers may have had direct debit payments taken twice following an IT glitch.

 

British Gas told The Sun online that less than 1 per cent of customers were affected by the problem.

 

It supplies gas and electricity to over 14million homes, meaning some 140,000 customers could be affected by the fault

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A British Gas spokesperson confirmed that a “small proportion” of customers have had direct debit payments twice and that any money taken in error would be refunded.

https://www.thesun.co.uk/living/2262624/british-gas-takes-direct-debit-payments-twice-leaving-customers-out-of-pocket/

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