Announcements
-
-
Tweets
-
Posts
-
cpr now done, sent -
Some added info. This is a Toyota Corolla, 2002. I took it to Toyota where I do my service. Last service was July 2020. -
I took my car for an MOT early at 08:00. I was first in, no other work, the appointment had been made a week before, so I was told it would be done immediately. After an hour I got a call that the MOT had failed with back bushes cracked and front suspension work (which I currently do not remember - nor do I have a record for as I will explain). I told them then to do all work needed for the car to pass MOT, as I have to by the laws around a failed MOT, the parts and labour would be around £700 I went to check the MOT database but did not see my failed MOT, just the pass from last year. I called them again and asked why I can't see it. They said that it will be recorded shortly. Later that afternoon they then call me and tell me it's all ready and it will be £500+ now, since they reviewed it more closely. I check the MOT database again and all I see is a passed MOT. No failed MOT has been recorded. That is why I cannot tell you exactly what they have fixed. I still have not gone to the garage. I thought a failed MOT has to be recorded by law. I'm suspicious of this. Am I right to be suspicious?
-
The woman leading the North Wales Growth Deal said now is a good time to approach investors. View the full article -
By Brunowales · Posted
Couldn't get through to MCOL yesterday afternoon - looks like the claim was issued on 15th December not 21st like I was told. Will try again today but not looking good time wise.
-
-
Our picks
-
Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON**
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
-
***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
-
Natwest Bank Transfer Fraud Call HMRC Please help
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
- 31 replies
Picked By
waz70, -
-
Hermes lost parcel. **WON**
murraynt posted a topic in Postal and Delivery Services,
Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/-
- 49 replies
-
-
@lidluk Athena ANPR CPCN - lidl's in lewisham
Please note that this topic has not had any new posts for the last 1515 days.
If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.
If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.
Thank you
-
Recently Browsing 0 Caggers
No registered users viewing this page.
-
Have we helped you ...?
Recommended Posts