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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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excel/BW PCN Claimform - peel centre 05/2015


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Hello All,

 

A 'PPC' who's identity shall remain undisclosed for the time being,

I've had all the letters from them also letters from the 'pet debt collectors'

now it has gone down the route of their 'Solicitors '

 

 

This where it gets interesting

the 'Solicitors ' have been sending the letters to my old address ,

 

 

I then had two at my new address,

I have been back to my old address ( It was my Fathers before he passed away)

Lo and behold I have a MCOL from them to my old address with them knowing full well my new address,

 

 

I have acknowledged the MCOL Claim as per the great advice seen on hear,

 

 

Now my question is bearing in mind that my job takes me away all week and also I am in no way legally trained,

 

 

But my feeling is,have they left themselves open to a investigation by the Police ?

 

 

I feel that this is very underhanded it could have left me with a Default CCJ which is a big no no in my job, thoughts please

 

Anon55

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I think you should start off by naming the company. I can't imagine why you would want to protect them and it helps other people on this forum – and we are a community, after all.

 

Even if their behaviour was deliberate – which you shouldn't necessarily assume to be the case – I can't imagine that the police will be at all interested. The private parking industry seems largely to operate with impunity and even their own so-called professional Association – the BPA seems to keep a very loose sort of control over them. One gets the firm impression that really is just a bunch of cronies. By and large it's a non-productive industry which for the most part feasts upon ordinary people who make innocent mistakes such as short over stays or failing to notice or to understand a sign, and for that they get punished by a fine which for some families can easily amount to an entire week's shopping.

 

And you prefer to protect them by not revealing their identity

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i'd get on with the claim and forget all this stupid old hat nonsence about addresses and police and illegal acts.

 

 

so you've an excel or VCS speculative invoice

and wrongly ignored everything to date.

and it appears the car at the time was registered to the wrong address?

hence them sending the claim form to the old address

ifthats the case your bigger worry is a £1000 fine from the DVLA if you not resolved that yet.

 

 

as for the claim

you've ack'd it

defend all?

and left juridication unticked?

 

 

have you gotten the private parking CPR 31:14 away yet?

if not get it running

if you cant find it in threads in THIS forum then ask for it.

look at my recent post in THIS forum.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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was the vehicle registered at that address at the time of the event that they are claiming for?

if so, then they are correct as that is the service address.

 

 

You will have to inform them formally of the correct address for all documents etc,

do this when you send them a CPR 31.14 request for information

 

 

but before you fire that off,

tell us all about the event such as

date,

time

exact place,

 

 

what it is they say you did,

how you were first notified (screen ticket or postal NTK)

the date you received the NTK,

whether the POFA was mentioned for keeper liability,

what you did regarding these letters etc.

 

Excel are pretty poor at getting things right so this is all important stuff that allows us to pick holes in their claims.

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My arguement is that I,ve had 3 letters to my new address from BW !!!!

but the MCOL claim to my old address is dated after the 2nd letter

 

 

i have already sent the CPR to them , even as a non legal type of person surely BW are attempting to circumnavigate the legal system by issuing a document knowing full well the contact address is wrong

 

 

I,m tempted to contact the Court and point this out,

 

 

Surely that issuing a Document knowingly it is False must border on 'Trying to Pevert the Course of Justice !!!!

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well p'haps it does

but its all down to where the car was reg'd what the offence happened

but that can be dealt with later if needs be at all.

 

 

there are 2 links in post 5 please get those done

and then we are best placed to help you.

 

 

as its stands your arm waving is pointless

 

 

the claim has been issued

its not judged yet so no damage is done.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1 Date of the infringement 31/05/2015

 

2 Date on the NTK NOT RECEIVED

 

3 Date received See Above

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? See Above

 

5 Is there any photographic evidence of the event? Yes Entry and Exit

 

6 Have you appealed?

Have you had a response? No

 

7 Who is the parking company? EXCEL

 

 

8. Where exactly [carpark name and town] Peel Stockport

Edited by anon55
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aha the peel centre

 

 

easy win

loads of other threads here and on the parking prankster thread

play this correctly

doesn't stand a chance

lots have won already

 

 

and now the 2nd link in post 5 please

 

 

thread title amended

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

The car was registered at my previous address,

it was Sold a few months after,

so you are correct in saying that was the address they used,

 

it still does not explain 3 letters from them to my new address !!!

including LBA,

 

not for the life of me can I get to grips with them sending a MCOL claim to that address after them knowing my new address and it seems nor can anyone on here !!!

 

its ok saying well thats the address they have

but with their recent letters to me at my new address

it beggars belief that something they had full knowledge of was disregarded in the hope that it would get ignored

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but have you replied to them from your new address?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

right then so full circle back then...

its what we call a phishing letter

 

and as you didn't ack it

 

they don't know for sure

 

so filed, quite correctly to the last known address.

 

so moving on...

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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read up on all of the other threads about here and choose one that is closest to your circumstances, ie faulty machine, didnt see signs or what.

 

 

Then tell us what you want to do as you can say that no keeper liability created under POFA

but as you havent told us whether you still have the original letters

or not it is difficult to sy they will defeat this claim.

 

 

If you have to ask Excel for them they wont send them out before exchange of documents and that will be too late for you.

 

We are trying to help but it is like pulling teeth.

 

 

Give us something to go on..

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