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    • The gaming giant is offloading the Venetian in a $6.25bn deal to invest in Singapore and Macao. View the full article
    • ok best shot..   you need to reply to that letter of claim.   for debt covered by the consumer credit act:   send a cca request along with the completed form:   NOTE ONLY USE THE ATTACHED FORM below DO NOT USE THE FORM SUPPLIED BY THE DCA IN THEIR PAP LETTER!! DO NOT USE OR GIVE THEM YOUR EMAIL/PHONE NUMBER. USE ROYAL MAIL 1st class - get free proof of posting from any PO counter   box D tick   I dispute this debt because ..i refer you to our previous communications and my previous respond to your previous Letter of Claim. i am over 50yrs and have deferred as required to meet the age write off.    box I tick   I also require you to supply the following..   All signed agreements Copies All my deferment sent to either yourselves, the SLC or the SAAS to date. Copies of all communications bothways in whatever format to/from Erudio, Capquest, yourselves and Me A copy of the any Default Notices A copy of the Notice of Assignment A complete set of statements detailing exactly how the sum you allege is owed has accrued detailing: All Transactions. Any additional charges, be them by the original creditor or you xxxx the debt purchaser or any predecessor DCA. Details of all contractual interest added by whom and on what date. List of ALL Payments made toward the Agreement   no need to do the financial statement etc anything else or send anything else bar the above do NOT give them your phone nor email PRINT your name never sign the form   staple the £1  PO to the CCA request and send it to the debt purchaser return the completed PAP form below to the solicitors that sent it to you attain free proof of posting for BOTH at any PO counter 1st class mail will do. recorded is a waste of money   reply form PAP.pdf
    • There's more support for many in the Budget, but for some it still falls short. View the full article
    • no you are kidding me...   they can't be that thick surely... could be game over if they've faked it.   can you attach it to a private msg to me please.  
    • The original pdf did bring up txt boxes where my details were, it wasn't as if it was a photocopied document with my details embedded and I do find it awfully convenient it appeared the very next day after the case meeting.   The address was the same as it should have been, but ive only recently moved, this case was already in motion during my move.   Can I then just argue the authenticity of the CCA  at the next meeting? Explain that when put into a editor my personal details and only them pop up as carefully placed text boxes whereas the rest of the form looks photocopied??
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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Here goes...

 

My son works for a national construction company as a trainee site agent. ( 2+ years). He was sent to a site as basically the site agent...

 

Since august he has been asking for a laptop charger and a work mobile phone ( he's had these on every other site) Within the last month he has emailed his manager and told him he will no longer be using his phone minutes or his data and personal email for work... He was called in for an " informal" meeting about his conduct today ( letter he had said as our discussion on wednesday ( it was tuesday)!!

 

At this informal meeting was his manager and the pa to the director she was taking the minutes.. During this meeting she chimed in gave her opinion and said she agreed with the manager!!

Is she allowed to do this?

 

Would a grievence be appropriate against her and the manager? there have been no problems with my sons conduct until he said he was no longer going to use his phone/'data/email.

 

He has emails going back to at least august asking for a charger and phone so he can do his job.

At the meeting today he was told the charger was at another site so he needed to go there for it and the p.a would chase up a working sim!! Whilst they decided what to do with him!

 

sorry little bit annoyed.. any advice appreciated.

Edited by honeybee13
Paras.
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Here goes...

 

My son works for a national construction company as a trainee site agent. ( 2+ years). He was sent to a site as basically the site agent...

 

Since august he has been asking for a laptop charger and a work mobile phone ( he's had these on every other site) Within the last month he has emailed his manager and told him he will no longer be using his phone minutes or his data and personal email for work... He was called in for an " informal" meeting about his conduct today ( letter he had said as our discussion on wednesday ( it was tuesday)!!

 

At this informal meeting was his manager and the pa to the director she was taking the minutes.. During this meeting she chimed in gave her opinion and said she agreed with the manager!!

Is she allowed to do this?

 

Would a grievence be appropriate against her and the manager? there have been no problems with my sons conduct until he said he was no longer going to use his phone/'data/email.

 

He has emails going back to at least august asking for a charger and phone so he can do his job.

At the meeting today he was told the charger was at another site so he needed to go there for it and the p.a would chase up a working sim!! Whilst they decided what to do with him!

 

sorry little bit annoyed.. any advice appreciated.

 

Sounds like the manager is acting unreasonably and a minute taker should not really comment.

 

Perhaps your Sons emails were misunderstood to be rude and he was demanding something, rather than pointing out an issue. He could have been perceived as saying he would not do his job, if the items were not provided.

 

Your Son should apologise if his emails were not received in the way he wanted, but he was simply pointing out that he was having to use his own private phone to be able to work. Also he thought that the company would prefer work business to be conducted using work equipment and email facility.

 

Can't see anything will happen, but he needs to tread carefully as the construction industry is not known for good employee/employer relations. Better to try to mend bridges as if he ever left, he might want a reference.

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Is he clear o what he wants to achieve?

 

If so, what is that? As it will determine the approach he should take.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks for the replies..

He wants to keep his job and be able to do it.. He went armed with emails etc to the meeting and had a pad to take notes all of which surprised his manager, He let his manager talk and then responded, and mostly his manager didn't respond and went quiet which is when the p.a chimed in..

All of this has happened since he said he will no longer be using his own equipment.. The fact that his has missed training as he was told he had to cover, has paid all his own travel for 2 + years, bought a fridge on a site as it was needed for a customer moving in, tries to fix or get fixed.( he gets on very well with the trades) problems when those higher up couldn't get it done, being sent from site to site to cover holidays etc When according to them he is only a trainee..( was sent a letter saying he would get 3k bonus, then told no as only a trainee) seems to count for nothing.

I have worked on a site with this manager.. the newly appointed site manager there used to say I'm getting no support, I need help etc his immediate manager was my sons manager ( i know a lot of managers)

He got his charger today... shame they didn't do this 4 months ago... we will have to wait for the outcome of the meeting.

Not to worried about referees... he knows plenty of site managers who would willingly give him a reference and a job if he was closer..

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is he at collge day release to do his LIOB/AIOB exams? If so, who is paying as the company may have a term in that contrcat that says he has to pay back the money if he leaves before qualifying. If he isnt doing the day release then he should be looking for work with someone who gives a damn about the professionalism of their staff.

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Hi,

No day release, it is in house training that he had to do every 6 weeks for a week, with extra training ( scaffold appreciation etc), the thing is as a trainee he gets around £22k and a company car so it's quite a good job especially for around here though he does travel over 90 mins to get to various sites.. He doesn't want to lose this job but after asking countless times for the things he needed it wasn't until he "stamped" his feet that all of a sudden there was a problem with him!..

We shall see how this plays out over the coming days :)

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he should contact the CITB and ask about formal qualifications via on the job training.

 

The building trade likes to complain to government that there arent enough qualified people in the industry but then does everything it can to make things worse for itself. That is one of the reasons why this country is seen as a soft touch byn the rest of the world, we dont appreciate training and industry doesnt want to pay for it. Degree courses in vocational subjects are mostly a joke.

 

Bring back technical colleges and be proud of HNC's BTEC's etc.

Edited by honeybee13
Paras.
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