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John333

Premium numbers can they leave you hanging on

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Hi All,

 

Have spent about £40 today hanging on to talk to a hotel chain reception on a premium number. I've still not managed to speak with anyone.

 

Can a service provider just leave you hanging on when you call these numbers?

 

Thanks

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Hi All,

 

Have spent about £40 today hanging on to talk to a hotel chain reception on a premium number. I've still not managed to speak with anyone.

 

Can a service provider just leave you hanging on when you call these numbers?

 

Thanks

 

Name & shame.

 

Email them, then consider "voting with your feet"?.

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OFCOM take a dim view of it but it takes the about 10 years to make a decision.

Ther are alternative numbers for Premier Inn (and others) on saynoto0870 dot com

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Thanks for the reply Eric, Warren and Baz. I've actually found out that all the lines were out of order. You'd think they'd not allow you to connect with a number that doesn't work :(

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so who was it?

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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