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You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

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    • Pandemic will just accelerate the change that was already happening.   High Street Retailers will go bust, as they cannot compete with online warehouse operators. Government will have to reduce the business rates significantly and landlords who own the shop buildings will need to reduce the rents they charge.   Retailers will need to make changes to the layout of their shops to make them more attractive, as a leisure experience. If they are offering just racks or shelfs of goods, consumers may think they are not getting anything extra than if they bought online.   As more people work from home, they will be available for home deliveries, so online retailers will gain the sales. The high streets where these homeworkers  use to work close to will lose sales.   Travel sector including airlines will see many go bust, more so, if there is a second wave of the virus.  Holidays based in peoples home countries or in neighbouring countries will be more popular. Caravans, motorhome sales are going to see massive increases, as people want their own clean spaces. And caravan parks will see more demand as a consequence, but will have to update facilities.   Pretty much every sector of the economy is going to see the biggest changes they have ever gone through and in a very short space of time.
    • This article in the Indy has some interesting views on how Brexit has affected the Uk's response to Covid.   https://www.independent.co.uk/voices/coronavirus-lockdown-government-death-toll-boris-johnson-a9551516.html
    • Small attachment to an iPhone that cost £288.00.   I know anything that relates to Apple can be very expensive, but what was the attachment ?   Did you return the attachment product in its original packaging ?   How often do you buy products from Amazon ?   How often do you return products to Amazon ?   Could Amazon believe you are buying products to simply try out for a period, with no intention of keeping the products ?
    • So I make a post and ask you some questions and you then go in and make a response which deals with something completely different and which ignores the questions which I have asked completely. I don't see how we can move forward on that basis
    • Thank you. First of all, this is not chronology so we don't have any sense of the timeline. It's still rather complicated – but maybe when you produce a chronology it will come more into focus. However, there are a few things that we can start to tease out. You say that you accepted £250 in an offer which was intended to reflect distress. Although you say that you accepted this offer mistakenly, it may well be that you have no further rights on this issue because of course it would have been up to you to understand the situation properly before accepting any kind of financial offer. However, it would be useful to understand the reach of this offer and so please could you post up the offer letter by uploading it in PDF format. You say that "high-volume messaging" is not explicitly covered in the terms and conditions – but there may be references to "fair use policy" and it may be an interpretive problem rather than looking for words which specifically match your situation. So it will be helpful to know what words Vodafone were relying upon and also what was the extent of your high-volume messaging. Did they give you any warnings. You say that they referred to terms and conditions which you did not sign. However, it isn't necessary to sign terms and conditions. We would have to understand more about the context – but generally speaking if there is an agreement which refers to terms and conditions from the outset and you then embark upon the agreement and use the services, then all the signs would be that you've accepted the conditions of use. Signed written terms and conditions are generally speaking only required in contracts for property or copyright or shares. You say that the contract was put in your sole name despite the fact that the company name was on the agreement. We don't have a chronology so we don't see how long this went on for and you don't explain why you didn't raise any objections to this – or maybe you did? You say that you have sent Vodafone and Lowell an SAR but "so far" you are waiting for a response. This suggests that you sent the SAR some time ago – but you haven't told us anything about when this might have happened. You are referring to obligations under the Consumer Rights Act but I'm afraid that these obligations refer to contracts between a trader and a consumer – and you are not trading as a consumer so these probably wouldn't apply to you. Finally, you are worried about expressing a claim in legal language. If you begin a small claim then you certainly don't need any legal language – and in fact that kind of approach simply gets in the way. Also, it seems to me that you are gearing up to bring a court claim – which is fine, in my book – but you haven't identified your cause or causes of action and you don't have a plan. I think we need to slow down and have a more careful and methodical look at the situation. Otherwise you're simply going to find yourself in trouble
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trebormoinet

Human rights act article 8

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Specifically relating to personal correspondence.

 

Work program provider wants me to bring a list of agencies I am registered with along with phone numbers and ring them while they listen and or record the conversation.

 

Am I right that without my permission that is an unreasonable request and I can tell them to do one ?

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If you do not consent to them listening in or recording private conversations, it is not just an invasion of privacy, but a breach of a number of pieces of legislation. HR-Article 8 aside, there would be breaches of various telecommunication acts, Regulation of Investigative Powers Act, Data Protection Act, and more.

 

If they insist, pass the telephone over to the "adviser" and instruct him/her to call their legal department and then the Third Party Contracts manager at the DWP. If he/she refuses, inform them that you will be raising the issue of a breach of client confidentiality with the DWP.

 

It goes without saying that as they have indicated a willingness to record telephone conversations, it would be unwise to use their phones for any personal calls (e.g.: Cold calling potential employers or following up on vacancies) as you can not be sure that calls might be recorded with or without your consent.


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No... you can't eat my brain just yet. I need it a little while longer.

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Thank you for putting my mind at ease, would those powers cover even disclosing what if any agencies I am registered with.

 

If I did disclose what agencies I am registered with could they contact/obtain information from them without my permission, I assume the agency has to protect my data and would refuse to disclose anything ?

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You don't have to disclose which agencies you are registered with and the agencies should certainly not be disclosing any personal information without your consent.

 

You could take advantage of the situation and use the telephones at Ingeus to call each agency and tell instruct them not to provide any information to Ingeus. If nothing else, it would save you the cost of a phone call.


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No... you can't eat my brain just yet. I need it a little while longer.

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Voiced my concerns regarding listening in and said I would use my own equipment to phone agencies but they were having non of it, I managed to get a private room at least so I do not have to disclose my personal information to all and sundry in the open plan office, but as you say how can I be sure they are not recording, again it seems I have rights but not allowed to exercise them without a doubt being raised and all the problems that would entail.

 

The concern they have is me evidencing that I have completed the activity so listening in is they way they solve this, I suggested a call log but no apparently its not good enough.

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[...] it seems I have rights but not allowed to exercise them without a doubt being raised and all the problems that would entail.

 

At some point I can envisage this turning unpleasant. If you haven't done so already, start keeping records. Insist on copies of all meeting reports, record all conversations (you do not need any consent), and ask pointed questions where needed.

 

There are other ways of "upping the anti", but it runs the risk of leading to a sanction. I had set an A4e "adviser" up and went in to a meeting intending to press all the wrong buttons. For my efforts, I got a full blown hissy fit (on tape) and two benefit doubts raised. Not that it did any good as I had closed my claim for JSA that very day.


PLEASE HELP US TO KEEP THIS SITE RUNNING

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No... you can't eat my brain just yet. I need it a little while longer.

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At some point I can envisage this turning unpleasant. If you haven't done so already, start keeping records. Insist on copies of all meeting reports, record all conversations (you do not need any consent), and ask pointed questions where needed.

 

There are other ways of "upping the anti", but it runs the risk of leading to a sanction. I had set an A4e "adviser" up and went in to a meeting intending to press all the wrong buttons. For my efforts, I got a full blown hissy fit (on tape) and two benefit doubts raised. Not that it did any good as I had closed my claim for JSA that very day.

 

To be honest it is already ugly, the only way I can see me signing off JSA is either Pension,ESA,Death or a lottery win, I wonder if putting a pound on the lottery could be in my claimant commitment as a step each week to get off benefits.

 

I cant help but mention how the best advisor's took early voluntarily redundancy when Ingeus recently downsized because its business model is flawed, some on moral grounds the way they were expected to deal with clients leaving the dregs whose only role is force / con / trick the sick and vulnerable into unsuitable unsustainable work in order to achieve a target so they can live comfortably, its no excuse to say I am only doing my job, that's the same excuse guards at Auschwitz made to justify turning a blind eye.

 

 

Does not go down well at all but I have a freedom of expression and use it,often, if you read the contract DWP dont give two hoots about the safety of its employees on the work program only as a last resort should they escort clients out of the building and should expect abuse as part and parcel of the job after all they are dealing with drug addicts,alcoholics, ex offenders, people with mental health issues and me.

 

JCP offices entirely different, sneeze and your surrounded by security.

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