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after 12 months of trying to book our balloon flight - it was booked, on my calendar for tomorrow.

 

 

With all the stress and disruption the last few weeks have brought - I had put the wrong date down!

It should have been today!

 

 

The weather was awful this morning, extremely cold and freezing and guess what

- the flight actually happened!

 

 

All the beautiful days we had it booked on and it didn't go

-- Paul even taking time off work on a couple of occasions.

 

 

Rang VirginBalloons this morning to be told to ring back after mid-day

- to be told tough - you missed it!

 

 

You can pay another £80 each to book another date!

disgusted Virgin Balloons no heart!

 

 

and guess what - even Tom at Virgin said he was surprised the flight went ahead as most others had been cancelled.

 

 

Sums up everything!

 

* to expand a little further - my mother has just had two heart attacks since the beginning of October and with my sister, I am helping with her care, This has been extremely stressful - as she has been in hospital twice and sent home quite unwell.

Normally I am very good with administration and keeping records of appointment/meetings/important dates.

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I'm sure it must be very distressing for you especially with all the stress you are under.

 

However, I don't really see any solution for you and the money is probably lost. You could phone virgin and see whether they might be able to give you a discount on another flight – but if they won't do it then yes, a bit hardhearted – but probably not unreasonable

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