Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Small attachment to an iPhone that cost £288.00.   I know anything that relates to Apple can be very expensive, but what was the attachment ?   Did you return the attachment product in its original packaging ?   How often do you buy products from Amazon ?   How often do you return products to Amazon ?   Could Amazon believe you are buying products to simply try out for a period, with no intention of keeping the products ?
    • So I make a post and ask you some questions and you then go in and make a response which deals with something completely different and which ignores the questions which I have asked completely. I don't see how we can move forward on that basis
    • Thank you. First of all, this is not chronology so we don't have any sense of the timeline. It's still rather complicated – but maybe when you produce a chronology it will come more into focus. However, there are a few things that we can start to tease out. You say that you accepted £250 in an offer which was intended to reflect distress. Although you say that you accepted this offer mistakenly, it may well be that you have no further rights on this issue because of course it would have been up to you to understand the situation properly before accepting any kind of financial offer. However, it would be useful to understand the reach of this offer and so please could you post up the offer letter by uploading it in PDF format. You say that "high-volume messaging" is not explicitly covered in the terms and conditions – but there may be references to "fair use policy" and it may be an interpretive problem rather than looking for words which specifically match your situation. So it will be helpful to know what words Vodafone were relying upon and also what was the extent of your high-volume messaging. Did they give you any warnings. You say that they referred to terms and conditions which you did not sign. However, it isn't necessary to sign terms and conditions. We would have to understand more about the context – but generally speaking if there is an agreement which refers to terms and conditions from the outset and you then embark upon the agreement and use the services, then all the signs would be that you've accepted the conditions of use. Signed written terms and conditions are generally speaking only required in contracts for property or copyright or shares. You say that the contract was put in your sole name despite the fact that the company name was on the agreement. We don't have a chronology so we don't see how long this went on for and you don't explain why you didn't raise any objections to this – or maybe you did? You say that you have sent Vodafone and Lowell an SAR but "so far" you are waiting for a response. This suggests that you sent the SAR some time ago – but you haven't told us anything about when this might have happened. You are referring to obligations under the Consumer Rights Act but I'm afraid that these obligations refer to contracts between a trader and a consumer – and you are not trading as a consumer so these probably wouldn't apply to you. Finally, you are worried about expressing a claim in legal language. If you begin a small claim then you certainly don't need any legal language – and in fact that kind of approach simply gets in the way. Also, it seems to me that you are gearing up to bring a court claim – which is fine, in my book – but you haven't identified your cause or causes of action and you don't have a plan. I think we need to slow down and have a more careful and methodical look at the situation. Otherwise you're simply going to find yourself in trouble
    • Late to this, sorry - my wife claims contributory ESA and got her P60 about two weeks ago. Now I know she's overpaid on her tax and I'm just waiting for HMRC (the department I currently work for) to figure it out. They owe her about £150.
    • World Bank President David Malpass says billions of people will have their livelihoods affected. View the full article
  • Our picks

bluetaco

More Than say I cant make a claim!!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1305 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I will keep this brief...

 

New Peugeot C3 about 10 months old, rear bumper came loose and flew off of motorway, Morethan say I cant claim as there was no third party involved in the incident.

 

Peugeot refuse to repair under warranty.

 

Any thoughts highly appreciated.

 

Thanks

Scott

Share this post


Link to post
Share on other sites

http://www.morethan.com/car-insurance

 

It all depends on what your insurance policy says. If you are insured for third-party damage only then it sounds right to me that only the victims of some problem or accident will be able to recover their losses.

 

Who did you buy the car from? If you only had it 10 months then it seems to me that your right of action is against them. It will be much better to sue the seller of the vehicle on the basis of your consumer rights then putting in a claim against your insurers and suffer an increase in premium at the next renewal date


Share this post


Link to post
Share on other sites

Thanks, Car is Fully Comprehensive.

 

We had a Solicitor who was going to sue Peugeot but then decided there was a conflict of interest for them and backed off. Do you think we should find another solicitor as the car was bought new from a Peugeot dealership.

Share this post


Link to post
Share on other sites

Why do you need a solicitor? Sue them yourself. It's dead easy and on the basis of what you say your chances of success are better than 90%.

 

I'm assuming that you haven't been tinkering with the car yourself. Peugeot wouldn't be able to turn round and say that you would they? Which dealer did you get it from? And is this the dealer that refused to help you?


Share this post


Link to post
Share on other sites
I will keep this brief...

 

New Peugeot C3 about 10 months old, rear bumper came loose and flew off of motorway, Morethan say I cant claim as there was no third party involved in the incident.

 

Peugeot refuse to repair under warranty.

 

Any thoughts highly appreciated.

 

Thanks

Scott

 

Think there has been a slight misunderstanding or a poor explanation.

 

If you read an Insurance policy, it is all about perils you are insured against e.g fire, theft, accidental damage.

 

If a bumper just falls off the car for no apparent reason, there is nothing suggested that caused this to happen e.g you had hit a bollard previously. There is usually an exclusion in Insurance policies which says you cannot claim for manufacturing faults or faulty workmanship. This stops people claiming for anything that happens to a car, which is beyond the scope of what Insurers believe Car Insurance should be about. It was never intended to cover bumpers or other parts that just fall off a car, because they were not fixed to the car properly.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

Hi BF

 

It was bought from Robbins & Day Gateshead and yes they refused to fix under guarantee. The car was not tampered with by me however after it happened the dealership sent someone out to take a look and their guess was that thieves had started to undo the bolts to steal it and been scared off. (This of course is speculation)

 

However it was at the dealership prior to coming off as it was loose, they "secured" it but refused to do a complete job with new nuts and bolts under g'tee and wanted £94 approx to fix (no signs of any other damage to bumper)

Share this post


Link to post
Share on other sites

Hi unclebulgaria67

 

Thanks for that information, that explains where they are coming from then.

Share this post


Link to post
Share on other sites

Here is my opinion for what it is worth.

 

You don't really know what caused the bumper to have come loose. Speculation it might have been attempted theft, but you can't prove this. You garage looked at it after you noticing the problem, but they refused to fix it with new nuts/bolts under the guarantee and wanted to charge you. The garage only secured it without using new parts, you then drove the car and the bumper came off.

 

In this situation, i don't think you can go back to the garage, as you have no evidence of a fault covered by the guarantee and the garage told you before you drove it away that it needed new nuts/bolts, with no admission of any issue which garage had any responsibility.

 

The Insurers, even with attempted theft being covered in regard to parts, would have a problem that you had a solution of £94 to fix the bumper, but refused to do this, as you believed the garage was responsible. You have a responsibility under Insurance to take reasonable precautions to prevent/reduce any loss. The Insurers are therefore very unlikely to deal with a claim for attempted theft damage, when there is no proof and the increased bumper claim is due to it falling off the car, as it had not been fixed.

 

To summarise, i can't see you having any claim against the garage or insurance. Whenever i have had such issues with a car, i have taken it to a garage and looked at it with a mechanic on a ramp. You really need to look at the damage yourself to see what the problem is. The £94 was probably mostly labour and you might have been able to get nuts/bolts for a few quid to fix yourself.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

Thankyou unclebulgaria67

 

I agree with you. The car is actually my Fathers and I think once he drove away from the forecourt having been told it would not be repaired under warranty and they had done a remedial repair but not the full paid for repair then he has no claim to the larger repair in response to driving it as it was.

 

Peugeot should have done the repair as a matter of courtesy under warranty to a repeat customer since it COULD have been the parts had come loose during 10 months wear and tear, as it was they let him go knowing that there was a danger the bumper could come off and it actually did so, on the motorway at high speed and got run over by following cars, which could have caused a serious accident.

 

Any further insights welcomed.

Share this post


Link to post
Share on other sites

Was it a Peugeot or a Citroen? Peugeot do not have a C3 model.

Share this post


Link to post
Share on other sites

Hi Nimrod,

 

Sorry, my bad, I meant Peugeot 308, I always get them mixed up for some strange reason.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...