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Tesco Bank Hacked - 20,000 accounts affected

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https://www.theguardian.com/business/2016/nov/07/tesco-bank-freezes-transactions-online-attack

 

 

Bank chief says move is attempt to protect customers and pledges to refund 20,000 current account holders who lost money

 

Tesco Bank has frozen online transactions after customers were affected by fraudulent activity and pledged to refund those who had money taken from their accounts over the weekend.

 

Benny Higgins, chief executive of the supermarket chain’s banking arm, said the decision to stop online transactions was an attempt to protect customers. He said 40,000 accounts had been affected, half of which had had money withdrawn in what he described as “online criminal activity”.

 

“We apologise for the worry and inconvenience that this has caused for customers, and can only stress that we are taking every step to protect our customers’ accounts. That is why, as a precautionary measure, we have taken the decision today to temporarily stop online transactions from current accounts. This will only affect current account customers,” said Higgins.

 

 

As long as their money has not been stolen !


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It will seriously affect Tesco's too. If the bank can't be trusted to have the highest level of protection software, then how do they expect customers to trust them with their money?

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