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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Council tax bills in large print or not


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  • 5 weeks later...

Still not had a response from my MP.

 

Council have finally responded. They claim they will start sending me letters in large print. Wonder how long it will be before I've got to whinge at them again.

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If they do not send you what you require to actually read your council tax bill, just withhold payments on the grounds you can't read them and let them then take you to court for non payment and you can then put in a legitimate defence to a judge.

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  • 4 weeks later...
If they do not send you what you require to actually read your council tax bill, just withhold payments on the grounds you can't read them and let them then take you to court for non payment and you can then put in a legitimate defence to a judge.

 

I did debate that at some point.

 

They've somehow managed to start doing this now.

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  • 6 months later...
  • 3 weeks later...

Ehh NO YOU DON'T this is placing you at a disadvantage to those that are able-bodied

 

I would now send them a letter titled 'Failure to Make Reasonable Adjustments' you can download a template letter from the EASS: https://www.equalityadvisoryservice.com/app/home

 

(Top of webpage click on RESOURCES and in the search box just type Failure to Make Reasonable Adjustments then search you have a list of templates)

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The council must have a list of people who require special format correspondence.

 

Ask the council why your record is not listed, so they can meet reasonable adjustments under the equalities act ?

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They did claim some time ago that they put something on the system stating I needed my letters in large print. Apparently, someone put a pop up meaning it was impossible to ignore. Sounds like someone's removed this...

 

I've emailed them to ask why I have to request this every single year. It's not as if I'm going to suddenly regain my sight in a few years or so.

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