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Motormile write off £414m debt for 500,000 customers


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A debt collection firm has agreed to write-off £414m worth of claims after the Financial Conduct Authority (FCA) found systematic failures in the company's systems and controls.

 

Motormile Finance, which also trades as MMF, will write off debts that it had purchased from third parties owed by more than 500,000 customers.

 

 

 

Motormile, which also trades as MMF, MMF Debt Purchase and MMF UK, describes itself as “one of the leading debt purchase companies in the UK,” and specialises in buying up old payday loans and other debts, and then attempting to recover this money.

 

According to consumer website forums, the company has bought payday loans from a number of lenders including Cash Genie, Peachy, Mr Lender, Lending Stream, Swift Sterling, WageDayAdvance and PoundsTillPayday.co.uk. It is also understood to have bought car finance loans.

 

The FCA said that after buying debts, the company failed to carry out the necessary “due diligence” to make sure the sums of money that were said to be owed were correct. It added: “This in turn led to unfair and unsuitable customer contact for recovery of those sums.”

 

A redress programme has now been set up, affecting more than 500,000 people. The vast majority – who typically received a letter or email saying that the debt had been passed to Motormile – will see their debts written off. Typically the debt will run into several hundred pounds per person.

 

In cases where the affected customers had started making payments to Motormile, it will be repaid to them. A total of £154,000 is being repaid to 2,148 people, which averages about £72 per person.

 

https://www.theguardian.com/business/2016/nov/02/over-half-a-million-in-uk-have-their-debt-written-off-over-unfair-practices

 

The company has set up a dedicated page on its website providing further information.

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yes!!!:whoo:

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

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So, their appalling behaviour has come and bitten them..HARD. It couldn't happen to a nicer (cough!) company.

 

What's the betting they screw this up as well?

 

 

https://www.fca.org.uk/news/press-releases/debt-purchaser-motormile-finance-agrees-redress-package

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if they placed them they must be removed

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

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Dam recently finished repaying one debt to this company and still Two smaller debts on they file that was going to start repaying... will hold off now, wonder if I will get refund of debt repaid ?

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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well we told you enough times to stop doing it...:lol::???:

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

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yes!!!:whoo:

 

 

Nice one :)

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A good result - although a hell of a lot more should be returned to the customers affected...

 

Hopefully they will have learnt a lesson but I very much doubt it - wouldn't be surprised if they try to claim that a lot of the so called customers were untraceable.

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  • 2 months later...

just read this post.

 

i have had 2 MMF accounts since 2011 - one for a speedloan account and another for National cash advance which i believe have stopped trading in the uk.

 

are these likely to be written off?

 

i already had my NCA account merged with 2 pdl debts which i claimed as SB and they wrote them off.

 

i currently pay £1 a month on both debts

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?473426-Wageday-Advance-and-Myjar

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The latest on this is that affected customers will be contacted by end of February 2017 up to now this date hasn't changed,

 

 

no one I know has being contacted as yet, including myself.

 

 

I keep looking out for follow up articles but as yet found nothing.

 

 

The following message still remains on their website:

 

Customers do not need to take any action as the identified customer accounts have been placed in quarantine for several months throughout the process.

 

 

MMF will contact affected customers by email in the coming weeks or they will receive a letter by post.

 

 

The company plans to complete the redress scheme by February 2017

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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  • 4 weeks later...

Watching this with interest as I have just discovered a default placed on my CRF by motormile in 2016 for an old cash genie loan which defaulted in 2012!

 

 

I am livid to say the least as working hard to clean my file up.

 

Hoping it will be written off or removed as part of the redress

otherwise I'll be bombarding them with letters and complaints till its removed.

 

Would be grateful if anyone has an update on this or if indeed anyone has had any redress from them yet....

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Watching this with interest as I have just discovered a default placed on my CRF by motormile in 2016 for an old cash genie loan which defaulted in 2012! I am livid to say the least as working hard to clean my file up.

Hoping it will be written off or removed as part of the redress otherwise I'll be bombarding them with letters and complaints till its removed.

 

Would be grateful if anyone has an update on this or if indeed anyone has had any redress from them yet....

 

I have replied on your own thread.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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  • 1 month later...

Anyone had any contact from Motormile, as the redress period has passed,

 

 

spoken to others who have accounts with this company and nothing heard via them,

 

 

thought would ask on here for any recent up dates ?

 

 

Keep checking my e mails even the junk section most days but nothing..

 

 

. Really though people would be getting contacted by now....

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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Please note that this topic has not had any new posts for the last 1300 days.

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