lost £40k to club la costa - now time share reclaimers after us.

[stevvieboi]

Hi folks yet another idiot who has fallen for the high sale pressure from club La costa, we filled out the card to win a holiday and surprise we won, went along to the presentation, where we did go for the 3 year trial membership, I thought at that price it would just mean the next few years holidays are paid.

Before we even got the chance to use it the calls started, and then the invite out to the main resort in Spain, which we went, and do have to admit the accommodation given to us was way out of this world at there malibu mansions, the first day of arriving we were plagued with calls and then invited to breakfast, then whisked off to the office on the resort, where we were stuck for several hours, filled with drink, and amazing deals and promises that now not true, we were both in good jobs and as we decided it was not for us at that time we walked away.

Again once home a couple follow up calls, and again when we went out to the resort they harassed us yet again to attend another meeting with them, again same thing happened, high pressure sales, but a better offer if we traded in our trial membership which would be deducted from the price, and a further bonus off money knocked off, in the end we relented and signed up, after being informed that they would only go up in value should we wish to eventually sell.

We then used some of our points to go out and have a break, again on arrival we were informed that a breakfast meeting had being arranged for us, and i thought what now, well this meeting was about us saying that we were interested in buying property abroad, and that they had an amazing deal for us, they had acquired knocked down points that would go towards the purchase of any club La costa property, and instead of £30 per point they were costing £18, but only these points could be used to secure a deposit if we wished to invest in a property, and as we were wanting to invest in a property and were a bit flush after the sale of a property we thought why not, i was still a bit apprehensive as now we had spent nearly 25k with club La costa.

We then decided to go out and try the new resort they had out at turkey after an invite to invest in a property, was the week Jenny Bond was their, we were then whisked away again for the day taken away for breakfast and lunch, and up to their new mountain golf resort, where they then started the sales pitch on this amazing site that the were going to develop and only club La costa had the best development site away from the rest that was being developed, i did check out the prices of exactly the same apartments for sale that did not belong to club La costa on this development site and they were somewhat 30k cheaper, all the time while club La Costa were pushing that the golf was going to be a huge thing in turkey and no other site would compare to this development, so we decided as a paper to explore the costing, well club La costa were well ahead of us, they already knew about the points we bought for property, or as the sales rep called them property points, but instead of them being the same value as what we purchased them for, they were now worth £13 per point, so not only was there apartments 30k dearer our property points were also worth less than what we bought them for, which they sure as hell did not inform us off when we bought them.

 

2 years ago we were made redundant company sold out to someone else, we were both out of work and struggled to find work, needless to say we could not afford to pay the maintenance fees, we phoned club La costa as when we bought first points were informed people were always prepared to buy points cheaper as theirs always went up in value, surprise that this was not the case according to them, and as we were in arrears we could not sell them, and they would not buy them back,

and our saved points where we had paid the maintenance on could also not be used as we were in arrears,

we are now 25k out of pocket coming up to our 3 rd year of not being able to pay the high maintenance charges and just dont know what to do, as i have read they will cancel our membership and reclaim the points, which is all very well as they will be able to sell them again prob for another 25k while offering us nothing for them, does anyone know if we can do anything, if they even offered to scrap the maintenance charges we have not paid, claimed our points that would have being saved for themselves to sell and started us afresh it would not be half as bad, when we took this out they informed us people would snap the hand off us fora week at the resort and gave us a holiday book to offer to people that everyone taken would lower our maintenance charges, but we never could shift any, which they prob knew

[stevvieboi]

hi folks

if anyone can help or offer advice,

 

 

stupidly i signed up for the point scheme with club la costa,

due to their high pressure selling team,

and only to get away from them,

 

started off with a trial membership,

that we never got to use,

as they gave us a free week to check it out,

 

once there, telling us if we bought into it our trial membership would be upgraded and be worth more only if we signed that day,

i reluctantly signed up,

they then gave us another free week in the canaries,

 

once there they again had us at a presentation selling us more points,

asking us what we want to achieve,

 

we originally were looking to buy a property abroad,

they informed us that they have repossessed points at reduced price,

 

if we bought into it today, and all our points can be converted to put towards buying a property, which we thought great,

 

however they sold up the points at £20 per point, but did not tell us the value would drop if we planned to use it towards purchasing a property,

 

they have cost us nearly 40k and we have never being able to use the points,

and have had to stop paying fees as we could not afford them,

and our points we have never had the chance to use.

 

lately i have being in touch from a company called the [removed] inviting me to a meeting where they seem to inform me my contract was mis sold and that they have a lot of information, and how to claim our money back due to a new court ruling where these contracts have being mis sold and are void,

 

anyone had any dealings with them, CAB says to avoid anyone inviting you to a meeting to discuss this,

 

any advice anyone, or where i can get sound advice where i can look into this, and see if i can claim back through mis selling

 

thank you for any advice

[dx100uk]

if the time share was mis sold

cant see any reason why you cant do this yourself for free

 

 

the reclaimers have no more powers than you or I.

[ssparks2003]

Whilst I have no experience of timeshare I would personally advise you do your research and understand who you are going to meet before agreeing anything, if the PPI reclaim is anything to go by they are just in it to make money (your money). Understand how likely you are to be successful and how much of your money you will be giving away to the claims company.

[unclebulgaria67]

Agree that they need to look into properly and see what they can find out.

 

 

There must be a number of different organisations that deal with timeshare issues.

I would have thought that if there was a court case in October 2015 about timeshare deals that was helpful to consumers that there would be loads of information online.

 

 

If this court case was outside the UK, i wonder whether this applies only in the country where this took place.

 

 

So if the contract was not signed in the country where this court case took place, then it offers no help anyway.

 

Certainly never pay any upfront fees for these advice type services, as they could take the fee and decide that they can't help.

[ericsbrother]

most of these companies are just the timeshare co's in another outfit, avoid or you will be paying twice.

[stevvieboi]

hi folks, looking for a bit of advice,

 

i recently had calls from the claim guys with regards to ppi,

asking loads of questions,

and eventually sending me out forms,

which i filled in,

 

according to them i have about £1500 claimed back by them,

with their fees being nearly £700,

but i have had nothing from the banks confirming this,

 

now all i am getting is demand emails and text messages from them,

to pay now to avoid further action,

and a negative effect against me on my credit rating,

 

i have phoned them several times asking why they are demanding fees off me,

when i have no proof what so ever rather than the letters they are sending me,

that i am due to get this money back,

 

came home to 2 emails off them and 3 text messages all with threats with further action

this is the email from them today

 

Overdue Fee

Stephen,

 

Your payment is now overdue, despite our previous reminder.

Failure to pay this fee will result in further action being taken against you, which could have a negative effect on your credit rating.

 

There are a number of simple ways to pay, but if you think that you are unable to make payment, our customer service advisers are on hand to discuss the options available to you.

 

 

Alternatively, if you have not yet received your refund call us and we will contact your bank/lender on your behalf.

 

We look forward to hearing from you

Kind regards,

The Claims Guys

 

If you have made payment in the last 7 days, thank you and please ignore this email.

Need assistance?

Your reference number is

...... Please quote this when contacting us.

Email us at:

payments@

theclaimsguys.co.uk

Call us on:

0203 056 9200

Opening hours: Monday 8.30am - 8pm Tuesday 8.30am - 7.30pm Wednesday 8.30am - 7pm Thursday 8.30am - 6pm Friday 8.30am - 5pm Saturday 9.30am - 1.30pm

 

any advice would be much appreciated thank you

[BankFodder]

Well I think the answer is in their message to you. You haven't received the money so you write to them and tell them that you haven't received anything and that you're not paying anything until you do.

 

I have to say, that you've been here since 2006 and am amazed that you've gone to a claims management company and lost all that money to them to recover PPI that you could have gotten back yourself with just a little bit of help from us.

 

We don't ask any payment for the help we give – although it's nice to get a donation sometimes. Most people don't give us any kind of donation at all and we don't even get a thank you but it would be nice to get even 5% of the money that people get back and so I'm sorry, but it gives me a sinking feeling in the pit of my stomach when I see people still going to case management companies and agreeing to pay up to 50% of their own money which was dishonestly taken from them by their bank.

 

We have your interests at heart. Claims management companies have their own interests at heart. Maybe we ought to learn from them.

 

You will we have to give up almost 50% of the money to the claims management company with us, you could have had it all and you can even have walked away without giving as a donation

[stevvieboi]

with a busy schedule and not much time to chase it myself, and also being ppi that appears to have gone through a broker, other than the loan provider,

 

 

just thought let them deal with it,

if they got anything then fine,

 

 

just did not expect all the hassle,

besides i have had help through this site in the past and i did give a large donation to the sight

[BankFodder]

Well I'm sorry. I probably came on a bit strong. I think I've just thrown a tantrum

[dx100uk]

been here since 2006 should know better really I agree

 

however.

wasn't welcome finance was it?

did they name the bank?

 

one other thing..

unless they get a CCJ it cant hurt your credit file...

[cjcregg]

The Claims Guys payment terms & conditions are relatively unusual in that their fees become payable at the point that they are informed compensation is due, rather than until after you've actually received the compensation payment.

 

See clause 4.e http://www.theclaimsguys.co.uk/app/uploads/2017/01/TCG_PPI_TOE.pdf

 

However claims management companies are under a regulatory obligation to ''Act fairly and reasonably in dealings with all clients'' https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/380623/CMR_Conduct_of_Authorised_Persons_Rules_Oct14a.pdf

 

If you have not received any confirmation by the bank that compensation is due I would say that it is fair and reasonable for you to have it before payment is made.

 

 

You need to make a formal complaint to The Claims Guys on that basis and tell them that you expect them to cease contacting you with demands for payment until they resolve your complaint.

[stevvieboi]

know it was with ge money, for club la costa purchase,

 

they are trying to tell me they put the funds up for the ppi, and it was down to club la costa to pursue,

 

but i know how difficult it is to deal with club la costa,

 

thats why i handed it over to the claim guys,

 

as i am getting nowhere looking myself,

 

and thought they might find something out,

 

but at the same time they say they have got a refund for me from hoc,

 

but just presumed they got the money and took their part and sent the rest,

[stevvieboi]

hi just to let you know,

 

i had a guy that called at the house from a company called [removed - dx]

he was quite pleasant,

no hard sales,

who went through all the paperwork i have, and was quite happy that i had everything with all our dealing with club la costa, even a credit card receipt taken on the day a contract was signed,

 

he went through it all and said that i had more than a very strong case with all the paperwork i had,

he pointed out where they have acted illegally,

 

has the purchase date on the paperwork when the contract was signed, and money taken,

no 14 day cooling period,

and not mentioned on the agreement, is a start date on the contract, but no end date,

no management fee calculator,

finance signed for within the 14 day cooling off period,

 

he did say that their is 4 points that they look for on the paperwork,

can't remember what they all were,

and if one of them was on it,

then they would have a strong case,

but my paperwork has all 4 and on all of the paperwork, and that the case would win in court,

 

he said they would have a claim of 45k euros back,

but was upfront and said for them to fight it, it would cost 14100,

which i would get back as club la costa would have to also pay back my legal fees, and broke down what these costs were,

 

he was not pushy,

showed me how to go about it myself,

and said to do some research and on them,

that if i wanted to take it further to give him a call,

but i would have to pay the fees upfront,

 

what would you advise i could do next,

does anyone know of someone who would offer no win no fee case,

appreciate any advice you can give

Edited March 14, 2017 by dx100uk
sorry cant carry adverts - dx

[dx100uk]

do it yourself

you don't need them

they've no more clout than you or me.

 

 

dx

[ericsbrother]

RUN A MILE FROM THIS OFFER. It is the same bandits in a different hat. You will just lose the money and they wont be doing a thing for you.

A very common rip-off. Dont fall for it You have been told twice not but you are obviously desperate and want to believe that someone is going to help you- they arent.

[unclebulgaria67]

Agree.

 

If there was a course of action not affected by any statute of limitations, then there are English lawyers based in most countries and you can make enquiries. Any ' specialist reclaim' company charging you fees, should be registered with UK regulatory authorities and have to comply with set standards. If they are based in another EU country, again they should be registered with relevant authorities.

[stevvieboi]

hi folks,

the problem i have with trying to do it myself is i have no idea where to start with this,

 

 

the first sale took place in the uk, but the rest of their high pressured sales took place in Spain,

 

 

i have read several stories where the claims have being successful but are all done through some company or lawyers, on reading some of the blogs like mind timeshare, or TCA they do advise also to avoid paying any fees upfront, and that if using a no win no fee, then it should be that, and if any fees are asked to walk away from them,

 

 

if it was a ppi claim in the uk i would have an idea how to deal with this and have in the past,

but as it involves spain, just don't have a clue where to start with all of this, and advice/help would be appreciated,

 

 

if i can do it myself, where to start or try and use a no win no fee company,

 

 

i am not fussed if i find a company that does this,

then takes a fee at the end,

we have kind of written this off,

 

 

but if their was a way to get our investment back due to the points where it has being missed then all the better

[unclebulgaria67]

If it were easy to get your money back, you would have companies offering no win no fee services and simply taking 25% of the amount they managed to get back from the timeshare company.

 

They know that you are keen to get your money back and therefore might be daft enough to pay upfront fees, with no guarantee to refund these if they failed to reclaim your timeshare investment.

 

Even if there was some Spanish legal case that was helpful to you, what evidence is there that people have taken Club La Costa to court and actually got their money back ?

 

Have you researched Club La Costa to find out whether they have Spanish court judgements against them ? There will be a Spanish registry of court judgements. I think i would be trying to find out whether there is any chance of being repaid by this company, before i put too much effort or money into this.

[stevvieboi]

hi folks

i have posted on here in the past with regards to a loan with ge money in 2008,

 

i was looking at getting the mis-sold ppi paid back,

i have now being told the whole loan has being missed,

 

does anyone know anything about missed loans?

was told it was missed due to the fact deposits were taken on the day with no mention of cooling periods,

 

so was wondering is i should pursue a claim under section 75, or just the ppi,

they have already got a file open on the ppi and need 2 proof of id, which is fine,

 

case was originally started by the claim guys,

but i informed them by call within the 14 days to instruct them to not to any further with the claim, and the have said the account is dormant

 

ge money says its still open, and any claim refunded they will still have a claim, not sure whats the options here if anyone has any ideas i would greatly appreciate thank you

[dx100uk]

what do you mean by the whole loan has been missed?

 

 

and who is saying this?

 

 

dx

[renegadeimp]

I think he means missold.

[stevvieboi]

yes mis sold predictive text

[dx100uk]

who is telling you this>

 

 

dx

[stevvieboi]

it was a friend who was reading a forum on it