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Nicola92

Burnt out clutch 31 days after purchase from dealer

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I've just got off the phone from a solicitor's.

 

 

They have re-iterated exactly what I have said above.

 

 

Under section 23 subsection 2b the dealer is required to replace the clutch and bear and costs of doing so including the collection of the un-driveable vehicle.

 

 

I have been advised to put this in writing to the dealer and give them one chance and once chance only to either come and collect the car and repair it, or agree to a local repair where I am.

 

 

If they fail to do either of the above I will simply commence legal proceedings and I cannot see them having a leg to stand on.

 

 

I suspect once I deliver an NIP on their doorstep they will cough up!

 

 

"23Right to repair or replacementE+W+S+N.I.

This section has no associated Explanatory Notes

(1)This section applies if the consumer has the right to repair or replacement (see section 19(3) and (4)).

(2)If the consumer requires the trader to repair or replace the goods, the trader must—

(a)do so within a reasonable time and without significant inconvenience to the consumer, and

(b)bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage)."

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Sorry, please delete this post I accidently posted as a new thread somehow, and only meant to make a response to my original post

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