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    • Served on 16 Feb.   On reviewing the MCOL website today for an updated, I noticed that 1) Hermes has aknowledged the claim, but not yet filed a defence, and 2) that I there was a glitch / error on the form. Essentially, it looks like I had accidentally left the "I will send detailed particulars of claim" box ticke (I thought I had unticked it), with the result that the claim section has been truncated, and some extra text has automatcially been added - in red below):   "...Claimant seeks £XXX, plus I will provide the defendant with separate detailed particulars within 14 days after service of the claim form. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of..."   This is obviously not ideal. Is it better to try to amend the claim somehow, or to just submit a brief POC that a) clarifies that I am seeking £XXX plus costs (which was automatically truncated), and b) sets out my calculation of the £XXX?  
    • Hi   It amazes me how they pass the buck as they don't want to deal with a private homeowner but if the shoe was on the other foot they would be hammering down on you for breach of tenancy.   As this is council housing you need to make a Formal Complaint in writing to the Council Housing about this (as a social housing landlord they have a complaints process they have to follow). you need to exhaust their complaints process. Make sure and title your letter Formal Complaint.   From what you have posted this tree is not just a nuisance but also a Health & Safety risk:   1. The tree being overgrown is now a danger to the occupants/Guest/Visitors to your property   2. The tree has overgrown into the Council Housings Boundaries your property causing damage/endangerment to the occupants/guest/visitors.   3. As the roots of the tree are also overgrown into your property you have concerns that these may be causing/damaging to any underground pipework that may be within the boundray of the property.   4. So far the Councils actions have been to treat their Council Housing tenant as a third class citizen with a private homeowner aloud to cause endangerment/possible damage due to these overgrown trees which are encroaching on your council house property/bounderies.   You also require clarification why you were sent the Healthy Neighbourhood Information which states I have to pay £375 to make a complaint. (make sure and attach a copy of the response that states this cost)   You also require copies of the following:   1. Complaints Policy (not the leaflet) 2. Customer Service Standard (not the leaflet) 3. Health & Safety Policy (not the leaflet) 4. Public Liability Insurance Policy. (not the leaflet) 5. Clarification from you if their is any underground pipeworks running through the bounderies within the garden area (you should have full knowledge of this it being your property/plans) 6. Compensation Policy (not the leaaflet) 7. Equality & Diversity Policy (not the leaflet)   When you get the above policies sit with a pen/pencil/highlighter and take you time reading them and just think to yourself 'DID THEY DO THAT' if not mark it then leave it for a while then do the same again this way you can basically throw/write back stating the haven't followed x policy with which part of that policy and your reason. (you are building evidence to use against them using their own policies. I would also like to refer you to The Local Government (Miscellaneous Provision) Act 1976: http://www.legislation.gov.uk/ukpga/1976/57/part/I/crossheading/dangerous-trees-and-excavations     You need to remember yes it is the Council but the Council Housing is a separate entity and is a Registered Social Landlord (RSL)   Is the Council Housing classed as a registered Charity? (what is their registration number whether charity or RSL?)   Also have a wee look at this CAG link:     
    • @rocky_sharma   Fame at last!!   Dunno how much help it would be in your case, but I could try digging out the txt of my defence if you think it might be relevant to your defence. We might hafta do this via PM, then e-mail though if ya wanna go down that route.   Good luck with yours anyway mate.
    • The car finance firm, owned by Provident Financial, voluntarily handed the money to all 5,933 customers potentially affected by the breaches, which occurred between April 1, 2014 and October 4, 2017. It was also fined £2.77m by the Financial Conduct Authority for the way it behaved. The FCA said Moneybarn's actions meant more than 1,400 customers, many of whom were vulnerable, defaulted on their loans after entering into 'unsustainable short-term repayment plans'. This meant that they were punished with extra fees and charges, which many could not afford. https://www.dailymail.co.uk/money/markets/article-8013573/Moneybarn-pays-30m-customers-failing-treat-fairly.html   dx  
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unclebulgaria67

NHS England GP register and Travel Insurance

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Are people aware that NHS England is now allowing GP practices to de-register patients they have not seen for 5 years ?

 

This might mean that those who have not been to their Doctor for years are delayed in getting an appointment, because they have to register first. And those that fall ill on holiday, might have problems with Travel Insurance. If you have not seen a Doctor for years or are not registered with a Doctor, i would suggest that you arrange Insurance by phone, so you can make Insurers aware that you are not registered with Doctors, so they have no records to check in the event of a claim.

 

See this article. Grandmother faces a £5,000 medical bill despite taking out insurance

 

http://dailym.ai/2exhnGs


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I think they have to send you two warning letters beforehand. That said, they could just say they have and there's little you could do to disprove it. Not sure where you'd stand if you insisted on being re-registered (I know my own practice is heaving at the seams) and trying to get the Ombudsman (or anyone else) to listen would be time-consuming at the very least, useless at the very worst.

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Yep, the removal process which is known as an FP69 involves your local health authority writing to you twice and if they get no response whatsoever then the patient is flagged to the practice when we'll write again and try several times to contact you in writing and on your registered telephone numbers. If all of that fails then we have to assume that the patient is no longer at that address. The process is months end to end so unless you're on a round-the-world cruise for six months it's not going to happen whilst you're on holiday. The process also involves checking inpatient lists and taking account of someone's capacity to respond.

 

If you get the letter asking you to confirm you're still resident at your address and at the same practice don't ignore it and have the courtesy to ensure that your GP practice is on the list of people to tell if you change contact details.


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Good to know there is a full process involved and if people keep their GP practice/NHS records up to date by providing new address details, then there should not be a problem.


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Yep, the removal process which is known as an FP69 involves your local health authority writing to you twice and if they get no response whatsoever then the patient is flagged to the practice when we'll write again and try several times to contact you in writing and on your registered telephone numbers. If all of that fails then we have to assume that the patient is no longer at that address. The process is months end to end so unless you're on a round-the-world cruise for six months it's not going to happen whilst you're on holiday. The process also involves checking inpatient lists and taking account of someone's capacity to respond.

 

If you get the letter asking you to confirm you're still resident at your address and at the same practice don't ignore it and have the courtesy to ensure that your GP practice is on the list of people to tell if you change contact details.

 

Sounds reasonable to me. People fail to inform about change of their address. I have been receiving letters from the NHS with names that lived in the place before.

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