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    • However having had a quick look at the consumer rights act, I see that it doesn't seem to apply if you have bought second-hand goods sold at a public auction and you had the opportunity of attending the same person – section 2 (5) Unless someone has some better ideas, I'm not sure what you can do.
    • I'm trying to understand your story because is not completely clear. You bought the car auction and you were aware at the time of the purchaser there was an ABS fault. Subsequently an ABS fault developed both this was a different fault and not of the type that have been flagged up at the auction. Is this correct? If you bought the car knowing that there was a particular ABS fault then I don't think you have any comeback. However if the fort which subsequently occurred is not the one which was flagged up at auction then you may be in a better position
    • Hearing adjourned until 23rd March. Looks like the other dates remain the same so I'm gonna have to send in a witness statement regardless of whether CEL plan to continue with this.
    • I'm a new victim of Junction City Cars so called dealership. I've bought a car from them, picked up the car from the address in Bradford /Shipley. Lots of issues with my purchase. Apparently they don't have a billing address. I've been to their address found on autotrader, it is the Andrew's Page shop in Leeds. The address in Dewsbury does not exist either, because the special delivery letter sent by us was returned back to me. They have no any traceable address or any address for correspondence. My advice to everyone who's been scammed by these  people to proceed with your investigation and complains to all the authorities possible,   starting with consumer rights(phone number 0345 404 0506), autotrader customer security (phone number 0330 303 9001) and even police or crimestoppers. Anyone wishing to buy a car from them please research first and don't believe any positive reviews they are all made up by 'Adam'.
    • I bought a car from an auction in Jan 2019 and the car engine fault light indicated there was a problem with the ABS. It went to an Audi Dealership for a diagnostic scan to identifying exactly the problems with this car.   One of them was a faulty ABS system which had the component, namely the ABS hydraulic pump identified as being faulty. Since then, this has been independently addressed by a non-Audi dealership but now a new fault code  was recorded that hadn’t been formerly discussed.   The code 01130 ‘Operation: Implausible signal’ declared itself and is related to the 45F2 ABS AUDI UK recall over a year ago. If put this to the dealership who did the diagnostic scan that previous campaigns that have now closed are looked at they will find that this is in fact an Audi recall fault and as such needs to be addressed courtesy of AUDI.   In fact, the same recall fault was listed as an item of charge. When I asked why the ECU had to be changed as well and told it was ‘because the ‘ECU is one and the same unit as the hydraulic pump and the two are replaced because of the way it is constructed’.   The matter has been raised with AUDI UK who tell me that having originally fixed the fault at the time of the initial recall on this car, the campaign open for 6 months was now closed and they wouldn’t be honouring the recall.   As AUDI pointed out when this fault was first identified, this was a serious safety issue and as such I informed the Trading Standards. They were satisfied that the safety issue had been addressed but had no redress as the campaign was now closed.   I was informed the 6 months was not set impartially but at the company’s discretion. They believed the Motor Ombudsman would resolve the issue.  This advice and the state of deadlock lead  me onto reporting it to the Motor Ombudsman but they flatly said they didn’t deal with recalls and ask Citizens Advice.    I feel that a safety recall on a fault is an issue indefinitely if it exists as the fault lies in the design and construction which is implied as the manufacturer foots the bill. How is it that after 6 months they are absolved of accountability? Is this negligence on behalf of Audi? I am not sure why the Trading Standards don’t see this as an issue apart from it being a ‘legal matter’.    What advice would you give me on going forward? 
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Geocyper

Northwest Mini Centre Glossop -Chris Hanford committed to prison - Where is he?

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Hi, I need information.

 

My mini has been at Northwst Mini Glossop for over two years now.

It was meant to be completed 18 months ago, still not done.

 

They have moved, I need to send court papers, need new address for Mr. Chris Handford, all help appreciated.

 

Geocyper

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It doesn't look good. Their website is not working. I can't imagine why on earth you have waited for so long before addressing this issue. Also, there are a few complaints about him and his outfit on the Internet.

 

Presumably he's taking your car with you? If he has, then I would say that you should be informing the police that the car may have been stolen – and also DVLA.

 

I think your best bet is to start doing the rounds of the many specialist forums because somebody there will have some information. If you can find that he's got a working Twitter account or something like that, you may well think about spoofing him by saying that you need some work done and you've heard good things and where can you find him et cetera.


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Sorry to find another one of his victims, this company is a disgrace.

 

I have just removed my car from them,

they quoted me 2/3 weeks to do a job and it got to 7 months

I took the car off them,

 

they told me it was ready and would be delivered after I paid the rest of my bill after about 3 months.

 

I did so the car never turned up

I drove over there to find my car had been sat outside uncovered for months,

covered in grit with flat tyres,

went inside to find my engine in a pile of bits

barely started despite being told it was ready,

 

I had nothing but lies from them

the owner Chris Handford seems to be a compulsive liar,

constant lies to buy himself more time.

 

I have had many messages from people unhappy with their work and that have had cars in there for years.

 

His new address is,

unit 1 options house Sk13 6LQ

- the same door as a company called Branded signs,

which I think he is also something to do with.

 

I will be hand delivering his court papers over the next week as he is refusing any kind of refund even though I've paid him in full for a job he couldn't do (close to £3000 and I'm now having to spend hundreds of pounds, many more to get my car sorted by someone else

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Hi Thanks for your reply,

I know it went on for a long time,

I was a fool to give him the benefit of the doubt,

but I have also be very ill over the last 18 months

. Again thanks for your input.

 

Thanks so much for your reply, I hand delivered the letter before action.

I sent it to the web site address but the refused it,

I drove across asked around and got directions.

 

I saw him at burger van.

I jumped out gave him the letter,

his face dropped,

my friend video the whole thing.

 

My car has been in same place,

outside two years,

it's ruined now.

 

 

submitting court papers next week.

Is it possible for me to keep in contact with you if I supply my email address?

 

Thanks again for taking the time to reply

 

Wmwallace.

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Please don't put your email on the forum, you need to keep this anonymous. You can keep in touch with MMM on this thread.

 

HB


Illegitimi non carborundum

 

 

 

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Ok thanks, thought that might be the situation, thanks.

 

Wmwallace.

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I am currently mid case against Chris at NWMC.

- if you are also trying to claim I would suggest sending everything by recorded post or hand delivering,

 

keep copies of everything and make sure to take photos etc of your vehicle.

 

I had judgement by default and sent bailiffs,

thought the ordeal was over,

 

but he has applied for the judgement to be overturned

and so I have a court hearing in a few weeks.

 

Luckily I kept everything.

My vehicle was sent to him in 2012.

.. it's been a long wait for this.

 

Good luck to you both and please feel free to PM me.

Edited by dx100uk

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Hi thanks for this information. I sent LBA to his place, it came back as not at this address. That is why I came on here to find new address.MMM gave me the heads up.

 

I went to his new place caught him at burger van, delivered it to him.

 

The fourteen days are up, he has not replied as I asked. I got letter this morning, with all sort of excuses in it why car has not been done, promised to have it done by Christmas, promised me in Jan 2016 to have it done buy May 2016. I don't believe him. I don't know how to PM you, but willing to let you have copy off letter if it will help your case.

 

Thanks so much for your input.

 

Wmwallace.

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It is looking bad overall. I would be getting the vehicle back from there before he does a runner and you lose everything.

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Is it that bad, I've given him 14 days to start work on mine.

Where did you get info from?

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why would you give them 14 days to cause damage to your vehicle?

Just get the thing removedasap and without notice.

 

 

If they have started work on it they are entitled to keep it until you pay them,

dont give them any opportunity

 

 

You must reralise that they arent goping to do a good job anyway

 

 

.

Is it that bad, I've given him 14 days to start work on mine.

Where did you get info from?

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Skinnyminny user-online.png I have sent you an email. If you don't see it please check your spam folder

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I'd be very grateful if the people on this thread who have had dealings with Northwest Mini Centre Glosso, could contact me either on the open forum or by email at our admin email address please, to update me as to the progress of their complaint.

Thank you


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Hi,

 

I am another victim of Chris at the NWMC..

. He is building a 1275GT for my son's 17th birthday (2nd March 2016).

 

 

.. Despite promises he missed that date as well as a couple of others following...

It came to Xmas and even on Xmas eve morning he told me i'd get it that day and well you can guess what happened..

 

 

. well it's now 4th March and he let me down again after promising it would be ready for my son's 18th birthday,

 

 

1 year past the original handover date...

 

 

I have told him i want the car, in it's current state but he's refused to deliver it to me,

he's also refusing to hand it over until the full balance is paid even though it's not finished!!!

 

 

I'm stuck and so angry and frustrated,

any advice you could share or if i could join you fighting him please let me know...

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Good luck with getting your cars done.

This guy is a full on con man.

 

Comes across as your pal,

takes your money and spends it on other things.

 

Maybe sometimes keeping the business afloat or on debts I don't know.

What I do know is I don't have a Porsche or motorbike....just a mini in bits.

 

The guy has rhino skin..

. I'm pretty sure all of his customers have been less then cordial with him about getting work done that they have paid for.

 

Tails of woe are probably valid

however that's life we all have toes of woe,

you took the money and personal life shouldn't affect it.

 

It's a shame because when he first turned up in the area I really wanted him to succeed

but it became very clear after a couple of years what he was about.

 

My guess is going forward he will keep taking the out of you all and probably wind the company up when the heat gets too much and reopen doing the same thing all over again.

 

My suggestion would be to get your card back cut your losses and just try and warn people what's really going on. And

 

I have regularly gone down there

tried being kind,

tried the shouty route,

tried incentives with sharing profit on the car and nothing.

 

From what I gather I'm not the only one doing this.

Probably why no work gets done because they are dealing with angry customers all day.

 

I feel sorry for his staff.

They used to look like happy lads

now they just look worn out!

 

I'd put my mortgage on it that he feeds them the same and doesn't pay them properly.

 

In summary if you're reading this and thinking of having work done by him....DONT.

 

Don't be lulled by his quote,

don't be lulled about promised turn around time,

don't be convinced that

He isg oing to do the work when deadlines pass and he says 'I will sort it' because he won't.

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Northwest Mini Centre (NWMC Ltd):

 

Director:

Christopher Handford

 

Company:

NWMC Ltd

Unit 1

Options House

Brookfield Industrial Estate

Glossop

Derbyshire

England

SK13 6LQ

 

Company Number: 09951507

 

Companies House link: https://beta.companieshouse.gov.uk/company/09951507

 

Endole link: https://www.endole.co.uk/company/09951507/nwmc-ltd

 

The Gazette link: https://www.thegazette.co.uk/company/09951507

 

To check if they have had any CCJs against them you could use 'Trustonline'. (please be aware there is a small fee for using there service). Trustonline link: https://www.trustonline.org.uk/


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Good day,

 

I need this mans address urgently to serve him legal papers, anyone point me in his direction, some one said Cornwall ?

 

Thanks,

 

Geocyper

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wont matter pointless

he has done a runner and closed the firm

a CCJ wont harm him at all.


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Good day,

 

I need this mans address urgently to serve him legal papers, anyone point me in his direction, some one said Cornwall ?

 

Thanks,

 

Geocyper

 

yes, you and the rest of the world together.

 

If you find out then let us know and also tell the police.


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Its a order to attend Court and suspended Committal order for prison, it has to be served on him, done all the county Court route, this is because he failed to show.

 

Geo Cyper

 

Existing thread for reference.....

 

https://www.consumeractiongroup.co.uk/forum/showthread.php?470835-Need-Chris-Hanford-Address.-Northwest-Mini-Centre.&highlight=Northwest+Mini+Centre

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Blimey, – please will you tell us more.

 

Also, I suggest that you don't post any more on this thread – but please start a new thread which will then be automatically tweeted to a few thousand people. Additionally, having a thread title all of its own will attract Google far more.

 

Can I suggest that your thread title is – Chris Hanford – North West mini – committal order for prison

 

I think that this will attract a lot of interest and it will be retweeted.

 

Maybe you could also scan up the order in pdf format


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Will do, I’m out at present, I will try this evening.

 

Geocyper

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Thanks. Please post up the committal order. Even if people don't get their money back or their cars back, at least seeing the order may give them some sense of satisfaction.

 

It also might concentrate people's minds if there is a chance that they might know where he is.


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