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Because of the tumble Dryer recall, my sisters tumble dryer had to be replaced.

 

 

She paid 59 pounds to get an upgrade of dryer,

the Hotpoint Aquarius arrived on 1/9/2016.

 

 

On the 12/10 she phoned for an engineer to come out.

He replaced three parts to the dryer, and left with the dryer not working, saying that she would receive a phone call from Hotpoint.

 

 

I rang them for her today as she has not heard anything.

The engineer is coming out on the 20th October to replace another two parts.

This is a brand new dryer, used about 5 times (my sister lives on her own and puts washing on the line to save money).

 

 

I told Hotpoint this was unacceptable and the dryer should be replaced, but they are refusing.

 

 

Can we insist on a new dryer?

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prob not, its 6 weeks after the first reported fault?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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