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Hi cags

 

I hired web design company to design my e-commerce store.

I have discussed every thing about design time was set for 4 to 5 weeks .

Design was not what we discussed specially product pages.

 

 

They offered to add 30 products and will show me how add ,edit product

how to operate site which they never did.

50% deposit was paid and remaining 50% will be payable before go live.

 

 

once web site gone live i realize issues product image was showing up half awful on mobiles view and tablets.

they required remaining balance before the can do any work .

 

 

I needed go live just don't want create any argue

so paid the balance in line that any changes required they will and i have emailed from them to prove .

 

 

Since they got the money ignorance start no answer my phone calls .

 

 

so i requested them to provide me admin login details so i can do myself or pay somewhere else to do the work.

 

They refused me admin login details and set up as a user only

Stating that they don't give out admin login details

their explanation was that you can change what you like and some thing go wrong you will blame on us .

 

 

its nearly month now this game is going on .

last thursday i emailed them that you are leaving with no option to take legal action,

their response was go to court and we will take this email as pre-court letter.

 

website is ready to go live .

IN their contract i own the website, design ,content after full payment

.its wordpress e-commerce and i own the domain myself.

 

 

They knows that i wanted go live so playing games and causing me potential financial loss .

What is my options are?

Take legal action against them,

and pay some one else to website from scratch and claim the cost from them plus compensations

 

They have no legal right to take my website hostage.

when there is no dispute.

I am running out from options.

 

any advice will appreciated

 

thanks

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Thread moved to the appropriate forum.

 

Regards

 

Andy

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