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    • Thanks. How much did you pay for the insurance? Looking at the policy which you have linked us to, I see that first of all there is in excess of £50 and that means you have to pay the first £50 of any claim. According to you, you have only lost about £35. Are you saying that the entire book case is worth £20? It seems very little to me. The second thing is that they say that lost items are not insured unless they are listed with their value. Presumably that hasn't happened in your case. On that basis, it seems to me that the insurance doesn't cover you anyway. I do agree that I think you've been treated disgracefully and I don't think that the lack of insurance is any bar to making a claim. If you would like a bit of fun, then we can help you make a small claim in the County Court to recover all of your losses directly from them for their breach of contract/negligence. Of course they won't be used to that kind of treatment – but do you really care? The chances of succeeding if you are prepared to go to the Small Claims Court are better than 90%, in my view. You would have to play a claim fee that you would recover that when you won your case. Of course in the event that you lost, then you would lose that claim fee and also a hearing fee if it got that far. Frankly, for this kind of money I would imagine that they would put their hands up once you issue the papers and they realise that you are serious and it was going to cost them much more money to defend it then simply to pay you out. In addition to getting your money back and delivering a slap, you would acquire transferable skills so that you could confidently in the future sue anyone who got in your way. What's not to like?
    • You think I haven't emailed their CEO do you the first thing I did after putting my complaint in not for the first time either he totally ignorant he replied to my first email on the first case but had his assistant handle it not him   this company is the worst ever and they talked me into getting these very unsmart meters that are supposed to save me money yet because I m on PYG smart meters I pay more money than those who get monthly or quarterly bills yet I have already paid for my energy   yet there are hardly any other companies who will take on these meters and wont save me money at all for those who would give me an account but only online which is no good what so ever my problem with EON is their website they keep shutting down on weekends and their app only works when it wants to making it even harder to top up my meters   this has been going on since 2019 when I won my first case and still going on now and they wont help me with it yet they had the cheek to phone me yesterday but the idiot wouldn't listen to what I had to say so I hung up and wouldn't answer him calling back   besides he broke the law be phoning me as I have only allowed them to contact me through email and letter only and now they are saying I never replied to them with-in the 21 days which he is lying.  
    • I’ve been given a number that ends with a c..I didn’t get her name but she went and asked her Supervisor, the calls are recorded and she definitely said we had a case but to give him a last chance for today and see if is good to his word..then to call him and tell him that we can now report him to the police..   Because he has made so many promises to deliver and has not refunded on request then they will take action this time as he is out to deceive..   Funny today that our car has disappeared from his adverts so it’s gone somewhere..could he have sold it again?? but it wasn’t his to sell..and the police have stated that..   the plot thickens..a very expensive lesson we have learned from all this and how not to buy a car!   I will keep you all posted and so many thanks..    
    • Hi!   So the company I booked the move with is AnyVan but they outsourced to another removal company. I have no contact details for them.   The missing items are only 2 shelves from the bookcase and only the clothes rail from the wardrobe. Difficult to put a price on them. So the bookcase is completely unusable without the shelves, so I would say £20 and for the wardrobe I bought a new rail and a saw to cut it in size so another £15. Like I said, it's not about the value of the of the items, it's the way they have treated us and their refusal to compensate even though we had paid insurance.   We were both there when they were packing our belongings but we didn't watch them, so I can't say for sure when/how these items were packed. We did check the house before we left and nothing was left behind.   Their insurance policy can be found here: https://www.anyvan.com/insurance-policy.
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 32 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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Today it's problems reported by a silk firm that's sending jobs to Europe and cargo and charter airlines that are losing business to European airlines because they can't get permits.

 

https://www.theguardian.com/business/2021/feb/14/as-half-its-sales-are-wiped-out-silk-firm-joins-exodus-to-europe?CMP=Share_AndroidApp_Other

 

https://www.theguardian.com/business/2021/feb/14/uk-airlines-warn-of-job-losses-as-they-lose-business-to-brexit?CMP=Share_AndroidApp_Other

Illegitimi non carborundum

 

 

 

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Err not quite. Here's the actual (unedited) quote by Lord James of Blackheath as recorded in Hansard:     https://hansard.parliament.uk/lords/2019-09-06/debates/0C259B8B-7232-4228-BB0

A key plank of the US incursion is the banning of source of origin labelling so you don't know where the food comes from.

The Lords have published a series of reports on joint committees to try to smooth the path of Brexit that haven't even been set up, problems with policing and family law and other topics.  

Posted Images

Gove now apparently asking the EU to extend the 3 months 'leeway' given to the UK gov re NI - areas that Johnson and Gove refused to agree as part of the withdrawel agreement as 'they would be ready

... until 2023

 

... while already breaching them ...

https://www.independent.co.uk/news/uk/politics/brexit-northern-ireland-protocol-maros-sefcovic-b1802873.html

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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They keep trying for options they don't have, don't they?

 

Europe have been telling the UK to deal with what's there already and put in place what they said they would before wanting to rejig everything. Gove seems to be giving up at the first sign of adversity.

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.. its what Johnson has demanded, refusing all alternatives

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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So Boris has brought back David Frost - an unelected bureaucrat - to 'knock some heads together' over the Northern Ireland problem. I can't see the Europeans being too happy about getting a confrontational negotiator back and just when Michael Gove might have started to build a relationship with Maros Sefcovic.

 

One of the main aims seems to be to get rid of the border in the Irish Sea. Unless I've missed something, the only way to do that is to put a border on the Irish mainland and cause huge problems, or to rejoin the single market and customs union.

 

 

Illegitimi non carborundum

 

 

 

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Yayyy for transparency

 

https://www.theguardian.com/society/2021/feb/19/matt-hancock-acted-unlawfully-failing-publish-covid-contracts-high-court

https://www.independent.co.uk/news/uk/politics/matt-hancock-covid-contract-ruling-b1804667.html

 

"“If it had admitted to being in breach of the law when we first raised our concerns, it would have never been necessary to take this judicial review to its conclusion. Instead, they chose a path of obfuscation, racking up over £200,000 of legal costs as a result."

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"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Biden doesn't seem bothered about negotiating a trade treaty to suit the UK government's timetable. I don't suppose they saw this coming, not that the amount of trade involved makes up for what's being lost with Europe anyway.

 

https://www.independent.co.uk/news/uk/politics/brexit-boris-johnson-usa-trade-deal-b1807616.html

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It takes a long time to agree trade deals because there are so many aspects to consider. 

 

UK companies trade with US consumers including US Government every day of the year, with the previous trade arrangements still in place.

 

There is no hurry to agree a new trade deal. It takes thousands of civil servants in both Governments to go into every aspect and they just don't have the people available to do this work.

 

 

We could do with some help from you.

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They've estimated 10 years to agree a trade deal haven't they, UB? I think the Tories believed Trump when he said the UK would be at the front of the queue and have a quick trade deal and thought it would look good as an announcement after Brexit happened. It didn't dawn on them until quite late on that Donald might lose the election.

 

Why they ever thought US negotiators would do any favours is beyond me and now you see how other countries have asserted themselves over trade deals, the Tories global ambitions are starting to look naive.

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Atleast 7 years, but they have already done some of the work. I think Liam Fox started this a few years ago.

 

My guess is that it will take 3 to 4 years before a proper trade deal is signed. There might be a mini trade deal before then limited to a few sectors.

 

The issue for the Brexit supporters might be when the EU and US sign a trade deal, before there is a UK/US deal. And when this finally happens UK only obtains same deal as EU. There is no reason for US to agree better terms with the UK and they would not do so  because US sees UK as part of Europe.

We could do with some help from you.

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Well as you're implying, UB, you're going to sign a better trade deal with a large economic bloc than with a small one, aren't you?

 

I don't think there's any chance of any deal based on a 'special relationship' while Biden's in the White House, but as I said I think Trump would have stitched us up in the end anyway.

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No, I think UK will get same deal as EU.  Main reasons for this are two sectors,  Defence and Financial Services.  US have huge levels of money invested in the UK, so they have a self interest in offering a trade deal as good as the EU.

We could do with some help from you.

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3 hours ago, unclebulgaria67 said:

It takes a long time to agree trade deals because there are so many aspects to consider. 

 

 

Like 'alignment' of regulations

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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"Downing Street is trying to set up a charity that could cover the costs of the refurbishment of Boris Johnson’s flat, which he shares with his fiancee, Carrie Symonds."

"Symonds is understood to have undertaken a substantial redecoration of the flat above No 11 that she shares with Johnson and their baby son, Wilfred. Johnson is known to have joked with Conservative MPs about the cost of the refurbishment."

 

https://www.theguardian.com/politics/2021/mar/02/johnson-trying-to-set-up-charity-that-could-fund-downing-street-flat-revamp

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"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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I haven't seen a cost mentioned, but it seems to be rather extravagant for a redecoration. I don't see why the taxpayer should fund a refurb every time someone new is elected PM and possibly only lasts a couple of years.

 

Bozo seems to have got the charity idea from his mate Donald.

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Illegitimi non carborundum

 

 

 

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Posted (edited)

figures touted include 'over a hundred grand'

 

"Miss Lytle's fabrics start at £100 a metre" (wallpaper)

 

and who imagines Princess nut nut or Barney would accept bargain basement ...

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Posted (edited)

They are for tax evaders and hiding dodgy items in unaccountable inaccessible storage

'tax liabilities vanish just like magick' said a number of tax evading rich people

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Interesting that the major Brexit supporters - fisherman and the DUP - are screaming blue murder that they don't get the benefits of being a member of the EU now they have left the EU as they wished and were actually prime poster plebs for.

 

What did they expect -

Cake and eat it?

All the benefits, none of the downsides?

No one threatening their place in the single market?

 

.. as if ...

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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From the Guardian live news feed at 12.19, PMQs.

 

Johnson 'says the position of NI in the internal market is “rock solid”. There will be “temporary, operational easings”, in areas like food supplies, to protect Northern Ireland, pending discussions with the EU.

 

Is this going to be like breaking the law in a limited and specific way? I can't see the EU being thrilled about it.

Illegitimi non carborundum

 

 

 

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But thats Johnson whos word means squat. He;s already thrown the DUP under a truck, although the DUP have allies - the ERG

 

... BUTthe EU cant be expected to ratify an agreement thats already breached/failed in April eh?

and the complete break from the eu would 'smooth Johnson implementation of 'relaxations of UK human rights laws later this year

 

Of course, just withdrawing doesn't mean they intend to crap all over them does it .. they are just redundant protections that don't need law to protect them because they are safe in Johnsons hands so just get rid of the laws eh?

Like privatisation of the NHS ...

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Posted (edited)

So, in summary  it says that Johnson is an oath breaking liar who either cant see beyond the end of his dick, or doesn't care as long as it can be spun that his problems are more somebody elses problem to solve than his, and who (with the UK dragged along) certainly can't be trusted.

- No surprises there then

 

More on that:

https://www.reuters.com/article/us-britain-eu-finance/eu-says-it-expects-financial-services-deal-with-uk-but-trust-an-issue-idUSKBN2AW0TF?il=0

https://www.irishtimes.com/news/world/brexit/eu-forced-to-take-legal-action-as-uk-cannot-be-trusted-on-protocol-says-coveney-1.4500990

 

and the 'loyalist' paramilitary groups stepping up a gear with the DUP rabble rousing

https://www.theguardian.com/uk-news/2021/mar/04/brexit-northern-ireland-loyalist-armies-renounce-good-friday-agreement

https://www.irishtimes.com/news/world/brexit/loyalist-paramilitary-groups-withdraw-support-for-belfast-agreement-1.4500982

https://www.independent.co.uk/news/uk/politics/brexit-dup-northern-ireland-checks-b1808243.html

 

 

Lets not forget that Johnson whipped this 'solution' and spun it as a great deal, marvellous for the UK and that was easy for the UK to implement rejecting all other options

 

 

Like sunaks budget,

great for those looking to buy a second property in the spate of evictions that has started,

or corporations that have money squirrelled away in tax havens who might be persuaded to buy up the best bits of failing companies with  25% tax relief

all funded for decades to come by those people and corporations stupid enough to actually pay tax in the UK 

 

.. all while reducing the NHS budget by 10's of billions and shunting that into the private sector while the NHS, due to covid, has the longest waiting list for very profitable to the private sector operations its ever had

 

 

On the human rights issue I mentioned

https://www.independent.co.uk/news/uk/home-news/human-rights-act-review-northern-ireland-peace-process-b1809478.html

 

Edited by tobyjugg2

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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Priti Patel reaches £340,000 settlement with ex-Home Office chief Philip Rutnam

"Priti Patel has reached a six-figure settlement with a senior civil servant following claims that he was forced out of his job for intervening in her alleged bullying of fellow staff, it has emerged."

 

https://www.theguardian.com/politics/2021/mar/04/priti-patel-reaches-six-figure-settlement-with-ex-home-office-chief-philip-rutnam

 

Now Johnson needs to explain how and why he over turned the assessment on her breach of ministerial code

https://news.sky.com/story/boris-johnson-rules-priti-patel-did-not-breach-ministerial-code-over-bullying-allegations-12136986

"In every respect, he has acted responsibly, legally and with integrity"

Boris Johnson on Dominic Cummings' Covid field trips

 

£288 million pounds a week - The ADDITIONAL cost of Brexit customs bureaucracy alone - stuff that on the side of a bus.

 

Its official: Boris "unrepentant and inveterate liar" Johnsons' word

isn't worth the paper written on

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