So I have now reviewed the SAR data on the USB data stick Nissan provided.
They have encrypted several phone calls on the USB and given me the password seperately. Having successfully used the password to gain entry to the folder containing the calls, when i click on the links (via a webiste called hightail) it takes me to a landing page, which then says the page you are viewing does not exist. So in my opinion, I still haven't got full disclosure.
In relation to having proof I told them i have changed address, yes i have this. The SAR notes they have provided, clearly shows that i told them of the change of address, via a telephone call I made to them on 10-01-2020. I again advised them of the change of address, in my DSAR non-compliance complaint email, which i sent to them on 19-02-2020.
Melanite still haven't responded to our request for original of mortgage contract or details of additional charges, should we resend a more official request ? if so can someone please send me a template.
tell him to go ring BC again
if they refuse again
state that under
the data protection act
the prevention of fraud act
they MUST hold data for 6yrs
ask to speak to a supervisor
if they state they hold no data BECAUSE that 6yrs period has expired then its a good sign it IS statute barred.
if they still refuse
tell them you shall be on the phone to the information commissioners office as soon as you put the phone down to lodge a formal complaint against them for with holding your data
its far far better to file a statute barred defence if you can as its absolute
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
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