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    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer of the washing machine via phone. This part then failed 13 months later, as confirmed by their own engineer, who was sent by the manufacturer (who is also the retailer for the part) FoC. The engineer actually installed a replacement part, the machine came back to life, but they then removed the part used for testing (and ours reinstalled) as "we would be charged for it". The retailer are refusing to replace the part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Also, does anyone have any other decent contact details for Hotpoint (or the Whirlpool group)? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Missed a trick there didn't I?

 

Should have been

Door smashed and broken in at lunchtime Christmas day

 

'Everybody on the floor with your hands behind your head, we are Serco covid wardens'

'We searched your clubcard and found you had ordered a 10-12 person Turkey, along with an extra two 9 packs of loo roles'

'More than enough for Suella to issue a forced entry warrant'

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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But they went to wrong house, as in Acacia Avenue instead of Acacia grove, so they still ended up with an unlawful arrest wrongful detention, and a bitten bum and scratches when the dogs & cats went for them.  Police surgeon confirmed it was the cats not the dogs that injured the coppers.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Interesting that one of the remaining hurdles to 'a deal' is that the EU want to be able to take the UK to court and sue if the oathbreaker runs to form.

Johnson 'the liar' of course seems to resent that and have issues with having something hold him to account ..

 

bit rich as the USA want their companies to be able to sue the UK government if the UK gov implement something (like rights/health and safety/environmental protections) that affects the US companies profits negatively ..

Edited by tobyjugg2

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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LOL

.. or perhaps the tattered remnants of a Cummings plan Baldrickified?

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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It seems to be going slowly in Brussels. The negotiators have had sandwiches taken in for lunch and there's talk of things being announced this evening, possibly.

 

They think the PM is ringing around ERG MPs to make sure they'll back him. Does he really need their votes? Someone tweeted earlier that the version of Brexit he seems to have negotiated is closer to the ERG's idea than anyone else's and he's still worried they may not be happy. I'm not sure what they will be happy with tbh.

Illegitimi non carborundum

 

 

 

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They were having pizzas delivered last time I saw the news, HB :lol: 

 

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They should have gone EEA/EFTA, as in May started the mess upw ith Lancaster House.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I see Starmer has instructed labour to vote in favour of Johnsons thin deal

What a prat. Abstaining is the only real option for a credible leader otherwise he is effectively supporting Johnsons lies to the UK voters.

 

 

He probably thinks that the voters will vote for him as Johnson is the only other option

well Corbyn thought that, and although Starmer is a better bet than Corbyn ever would be

- once betrayed, many will never forgive.

 

 

 

 

Edited by tobyjugg2

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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I don't agree with what Starmer is doing. How is Labour going to criticise anything that goes wrong with Brexit when they voted for the agreement?

 

This is David Allen Green's blog from yesterday with his thoughts on the Treaty.

 

https://davidallengreen.com/2020/12/this-agreement-is-not-the-end-of-brexit-it-is-a-five-year-political-truce/

Illegitimi non carborundum

 

 

 

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18 minutes ago, honeybee13 said:

I don't agree with what Starmer is doing. How is Labour going to criticise anything that goes wrong with Brexit when they voted for the agreement?

 

This is David Allen Green's blog from yesterday with his thoughts on the Treaty.

 

https://davidallengreen.com/2020/12/this-agreement-is-not-the-end-of-brexit-it-is-a-five-year-political-truce/

 

Exactly.

There is also the political gain of the internal war among the Populists/Tories being more visible if labour simply abstains 'Not wanting no deal, but unable to support this half baked crock that the Tories are shovelling onto the voters rather than what Johnson and the Leave campaign promised'

 

Starmer is a prat. Simply to avoid the snide snipes of Johnson rather than pressing Johnson for real answers it would seem.

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You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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So, it would seem that the populists have agreed with Turkey - the Vote Leave Brexit whipping boy immigrant flood claims - what is largely a continuance of the Turkey EU deal - aka what was already available...

 

Wonder if that includes the preferential visa status for Turkish citizens to enter the UK as they have with the EU ?

Now wouldn't that be something given the xenophobic Brexiter poster on Turkish immigration to the UK if we stayed in the EU ?

 

https://www.independent.co.uk/news/uk/home-news/turkey-britain-trade-agreement-brexit-b1779598.html

https://english.alaraby.co.uk/english/news/2020/12/28/uk-turkey-to-sign-free-trade-deal-this-week

 

Edited by tobyjugg2

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Share on other sites

3 hours ago, honeybee13 said:

I don't agree with what Starmer is doing. How is Labour going to criticise anything that goes wrong with Brexit when they voted for the agreement?

 

This is David Allen Green's blog from yesterday with his thoughts on the Treaty.

 

https://davidallengreen.com/2020/12/this-agreement-is-not-the-end-of-brexit-it-is-a-five-year-political-truce/

 

Starmer is just scared of going against what the people voted for.  He thinks the risk of not supporting brexit is greater than the risks to peoples livelihood.

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13 minutes ago, Jase1982 said:

 

Starmer is just scared of going against what the people voted for.  He thinks the risk of not supporting brexit is greater than the risks to peoples livelihood.

 

11 minutes ago, honeybee13 said:

I also read that he doesn't want to upset Leave voters that Labour lost in the last election, Jase.

 

I see the reasoning

But neither seems to hold water to me

 

Labour voters were 70% remain - thats who he's now betraying - the others already considered themselves betrayed - and the polls claim many regret voting for Johnson now anyway - so Starmers stance is likely to add to their disaffection

 

add to that the simple fact that Labour abstaining is extremely unlikely to make any difference in the vote result - and if it does the flack/credit will go to the populist rebels and the DUP and SNP

.. provided Starmer steps up his game just a bit

 

 

Seems to me that what starmers really afraid of is Cluckski and the corbynistas

Edited by tobyjugg2

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Share on other sites

5 minutes ago, tobyjugg2 said:

 

 

I see the reasoning

But neither seems to hold water to me

 

 

 

That is the reasoning, but I agree it doesn't hold water.  It just proves once again that brexit is being pushed by a hidden hand.  He's more afraid of not towing the line at this stage

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Why?

Its ages until another general election and all he is doing is putting off the hard choices until later - when the issues will be fresh in voters minds on the run up to a vote

 

He's rather a lame duck opposition leader at the moment doing little better than Corbyn did - although it would seem that Corbyns ineffectiveness was through choice as he wanted Brexit.

Starmer should be biting the bullets now

 

I understand that Starmer doesn't want to be seen as 'wanting to undo Brexit' despite the polls saying that Remain sentiment is clearly in a majority now that truths are coming out, but he shouldn't be seen to be embracing one that doesn't meet the claims made to the UK populace.

 

Starmer should be giving Milliband a front seat facing Johnson while Starmer focuses on the internal issues

Edited by tobyjugg2

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Share on other sites

3 hours ago, Jase1982 said:

 

That is the reasoning, but I agree it doesn't hold water.  It just proves once again that brexit is being pushed by a hidden hand.  He's more afraid of not towing the line at this stage

 

 

While we wait for some expansion on that,

Jase, Is that the excuse for Carbuncles ineffectiveness (except against his own Labour MPs) - that some one was pulling his strings? Or do you think Carbuncle was immune .. or a victim because he  didn't .. whatever ...

I'm convinced carbuncle just wanted to consolidate his power and get Brexit so he could do whatever he wanted - largely like Johnson.

 

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Share on other sites

ERG is voting with Johnson

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Share on other sites

“no threat to the Erasmus scheme.”

- Boris 'The Liar' Johnson January 2020

 

 

and this page seems to be continuing to load forever according to the slider bar getting smaller and smaller

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Gibralta to join Schengen zone

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

Link to post
Share on other sites

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