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No signal at home for 8 weeks+

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So, in my area, I can SEE the mast, its vodafones. I cant however get signal many many times through the day - we have three mobile phones all on vodafone either directly or via talkmobile who resell vodafone Ive told them on the community forums, facebook ,called them up even - ive just entered into a contract and service is terrible. I feel like sending the phone back and getting a refund/new contract with EE

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