Jump to content
  • Tweets

  • Posts

    • If they do turn up in Court and it is quite a big if. then when they lose you ask for your costs- day off work, cost of travel, parking and £19? per hour for litigants work.  And yes do read the whole article as it will give you other reasons to shoot them down if they do turn up.
    • General reply from rac   They won't even give an answer to the complaint for 20 working days   Am I the only one that thinks this is unreasonable? 
    • Hi SW02 and welcome to CAG   Please tell us what gym this involves.   The solution for you is simple - just cancel the DD mandate immediately via your bank, to avoid them taking a full or reduced fee.   Once you've done that, let us know and we'll suggest a brief letter to post to the gym (or Head Office) saying you've cancelled the DD due to their unwillingness to treat your concerns seriously or sympathetically.   They'll whinge  and whine and say you owe ever increasing amounts but they'll do nothing to cause you any serious issues.   We've been telling folk here the same thing for nearly 10 years, after The OFT took AMSL to the High Court.   Let us know when you've cancelled the mandate and we'll take it from there.
    • bottom line is do what you must.   there is no 'rule' in law which stipulates you MUST give them any notice at all.   it's just something that is mentioned in most gym T&C's (though some scam you with 3 mnts!!) and we ADVISE to OFFER by letter should people had accidently stopped a GYM DD already.   you are quite safe to totally ignore anyone that demands money should you do so. gym debts do not show on credit files as you say..gyms don't do court any DCA is a useless and powerless firm that aren't bailiffs and can do stuff all on any debt be it a gym one or otherwise..   i know what i'd do....   dx  
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Leave your bag


Please note that this topic has not had any new posts for the last 1489 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I went into a store in Birmingham today.

They are a relatively small store, two or three branches at most.

I won't name them at this stage.

I've been there many times and spent much money.

They are really good value.

 

 

When I entered today the security officer told me that they have a new policy whereby they take your bag (or in my case rucksack) from you and keep it until you leave.

I said "No thank you, I will keep it with me."

Their response was "Well, you'll have to let me look inside it then." I refused,

 

 

I continued to browse the store and make my purchases.

I expected to be followed but I don't think I was.

I saw other customers carrying their own bags (mainly women with large handbags).

I wondered, had they refused like me, or were they not questioned?

I completed my shopping trip and left.

 

 

My reason for posting is to ask:

Are they allowed to do this?

They had a branch in Walsall a few years ago and they did this there.

The fact that I simply refused and still went round suggests that they have no basis in law.

Please share your opinions.

Link to post
Share on other sites

I felt they were saying "We don't trust you to shop in our store". So I threw back "I don't trust you to look after my property." I felt insulted. I am not sure whether I will shop there again.

Link to post
Share on other sites
Only a warranted individual such as a copper etc has that authority

 

And even then, they need reasonable grounds to conduct a search. Just because they don't like the look of your bag, dress, hair style, or whatever is insufficient reason.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

Quote
No... you can't eat my brain just yet. I need it a little while longer.
Link to post
Share on other sites
I thought that was the case. Do they have to give you any reason?

 

No reason needs to be given to refuse entry or service, although politeness suggests that a reason should be given. For example, a restaurant may have a dress code that requires patrons to wear a shirt & tie or long dress/skirt.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

Quote
No... you can't eat my brain just yet. I need it a little while longer.
Link to post
Share on other sites

My nearest Toysrus have a notice which says 'we reserve the right to search all bags'. Never been too sure what 'right' they're referring to. It's only visible as you're leaving, after you've paid so they can't claim you've had the option not to shop there if you don't like their policy.

Link to post
Share on other sites

There are a few shops around me that have lockers where you leave your bag and keep the key.

I suppose that they've had a large loss in the past due to shoplifting if they invested in something like that.

Don't really feel like blaming them, I would be pretty upset if I had to charge customers more to cover "disappearing" stock.

Link to post
Share on other sites
My nearest Toysrus have a notice which says 'we reserve the right to search all bags'. Never been too sure what 'right' they're referring to. It's only visible as you're leaving, after you've paid so they can't claim you've had the option not to shop there if you don't like their policy.

 

Seen this in other countries. In one store overseas, if you went into the store with bags from other stores, they used to staple the top of bags, i guess to stop people putting items in bags.

 

Tends to happen in stores where they don't have security tags on all items.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites
In one store overseas, if you went into the store with bags from other stores, they used to staple the top of bags, i guess to stop people putting items in bags.

I wouldn't object to that. I do object to the Toysrus notice and there's no way I'd let them conduct a search.

Link to post
Share on other sites

presume they shout in equal sized print that they reserve the right to be sued for false imprisonment when they try and assert their other "right".

My nearest Toysrus have a notice which says 'we reserve the right to search all bags'. Never been too sure what 'right' they're referring to. It's only visible as you're leaving, after you've paid so they can't claim you've had the option not to shop there if you don't like their policy.
Link to post
Share on other sites
Guest roaringmouse

Shops do have the right to refuse anyone entry, but must have a basis. For example you are drunk, disorderly, they have previously seen you stealing etc. They cannot refuse you entry based on your colour for example. They can ask to look in your bag and you can refuse as you quite rightly did - even upon leaving. If they think you have stolen anything whilst in the store they can again ask you to show the contents of your bag and even pockets, and again you can (and should) refuse. They then have the right to detain you using reasonable measures and await the police arrival, HOWEVER when the police find you took nothing you then have the right to sue them for wrongful imprisonment.

 

My policy? I never give my hard earned money to someone who treats me like a thief! Shop with your feet and don't go there again. The most important person in ANY business is ME. Without me (and all the other me's) they have no business at all.

Link to post
Share on other sites

you dont have to give a reason to refuse admission or service in a shop but you cannot discriminate on grounds of race, disability etc. I used to help out a friend who owned a shop in Brixton and we had to ask a few people to leave over the yearsbut generally they were known to us beforehand and this just prevented an escalation of problems.

Link to post
Share on other sites
All I can say is, it's just as well you didn't grow up in Belfast in the 1970's or 80's.

You've just made me realise why I have such a strong objection to it when there's no good reason :) Never did have a problem with it in Belfast, probably because everybody was searched.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...