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claim for loss for freezer contents

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hi there, was wondering if someone can give me any advice.........

 

Long story short, my son is off to Uni the landlord of the student house would not supply students with a freezer - they have a icebox in a fridge which is inadequate for five of them - she did give her permission for them to install their own. I purchased a freezer online from Appliancesdirect to be delivered to the student house on the understanding that he will take it with him when he leaves.

 

Freezer was delivered 10th Sept, plugged in on the 11th and was working fine, the students have been out an bought frozen food to fill it prior to moving in this week (got to admire their preparedness) My son was at the property yesterday which was when he discovered the lights are still on on the front of the freezer so their is power going to it, but the food inside is no longer frozen and not fit for consumption - have checked all settings are correct and its on max as it should be

 

I phoned AD to be told as its still under the manufacturers warranty, ring LEC direct and they will send out an engineer, which i have done he should be here this friday, so it should get either repaired or replaced

 

My issue is the contents, to fill the freezer has used a significant proportion of their grant money yet AD and LEC have both said they are not liable for any of that, they should claim on their contents insurance, which the lads arent able to do as the rest of their stuff is being moved in this week, their contract does not officially start until 26th sept (Monday)

 

Where do i stand on this, can i make a claim against the retailer under the sale of goods act as the freezer was obviously not fit for purpose?

 

Please help

 

thanks in advance

angie


-----

 

 

If you live with one leg permanently in the past and one leg permanently in the future, you can't but help pee on the present !

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I don't see why they could not claim, but the trouble is proving it. No doubt the retailer would say that that freezer was not set up properly or not allowed to get fully cold or the door was left open etc etc. The engineer who visits might find nothing wrong with it

 

Depends on the value of the food and whether you are willing to pursue it by issuing a court claim if necessary. The retailer might defend the claim.

 

Wait to see what the engineer finds out and come back for more advice.


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