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    • The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic. View the full article
    • Iv decided I’m going to ring tomorrow and just admit everything.
    • doesn't say WILL anything anywhere... nothing to panic about at all. read it properly.   stop believing and inserting imaginary things from your mind that they don't say at all . it's a std threat-o-gram we've seen here 10'000 of times before on all manner of debt issues.   pers i'd be contacting your insurance company directly , i bet as with most of these threat-o-grams they have no knowledge at all that J&P have sent that letter.   typically these companies offer a sum of money to them to be given details in a one line spreadsheet of sums that are outstanding or though possibly owed. they then send out letters hoping people will wet themselves and blindly cough up without reading the letter carefully and dealing only with whomever is their stated client.   read the red bits below too.  
    • I didn’t sleep much last night and it’s making me feel pretty sick.    there is a line that says if I ignore the letter they have issues to issue and serve proceedings without further notice. It also says if I do not consider the amount correct I should respond on 14 days but if I don’t pay within 14 days they’ll issue legal proceedings    would it be acceptable to reply and say due to the time elapsed I would need further time to address this matter.   Ask if they could confirm the account the BACS was transferred too.   Also saying that when selling the car we were told by the dealer it was registered as a cat 3 write off and it reduce the cars value by half.   Can I ask them to confirm why the car was registered as a write off when they state it was repaired    sorry if this doesn’t make sense,  a letter from a solicitor has scared me
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    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
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    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
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      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

Full Time Carer: We are reviewing your benefit claim


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Hi! I received a letter this morning from the DWP headed "We are reviewing your benefit claim." They want to interview me at my local job centre in early October. They also want me to provide copies of my bank statements and some other financial information. They state that it is so that they can:

talk about any changes which could affect your benefit... we need you to provide us with the information on page 2 of this letter so we can make sure you are getting everything you should.

 

I am confused as to why they need to do this as I am a full time carer looking after my Mother who is in her 70s.

 

I currently claim Carers Allowance and Carers Premium (which is basically Income Support). I did have a small part-time business which I ran from home for around 6 months, and which the DWP were informed about, and which didn't affect my benefits. When it closed I again informed them.

 

Is this just a random check, or is it because they will be moving Carers onto Universal Credit shortly? I have always been honest and open with them and am confused as to why they need to check me.

 

Thanks in advance!

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All benefits are normally reviewed at one time or another.

 

I suspect that due to you having that self employment which you gave up that they are just checking that you are not getting payments into your bank account which you may not be declaring to them. It has been known that people have claimed benefits and have still been working but have declared they are not.

 

As long as they can see everything is has you have told them there should be no problems.

 

I have a friend who went to one of these reviews and he ended up about £35.00 a week better off because they told him about a benefit he could claim.

 

And we have just recently posted back out PIP award review questionnaire which came the other week.

 

No doubt there will be several other people on the forums who will tell you they have also had reviews of their awards from time to time.

 

As for it being done wrt uni credit this is apparently going to be a long process still some reports are it could well be 2022 before it is rolled out for everyone.

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Agree with neword - this is a Compliance interview and is not generally anything to be concerned about.

 

The plan is that eventually IS claimants will be moved on to Universal Credit, but as far as I have heard it will be some time (years, I would think) before this actually happens.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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hi shifnal ,

 

my carer also had the same letter , and even though is stated on the letter at home or jobcenter ,

this lady knocked our door twice while family were down and my carer had been told his nan had died ,

this lady didnt care , so i rang her and her phone was so i left a voicemail to say how rude she was etc ,

 

so he had to go into the jobcenter by 9.30pm the following morning

 

he said he was asked a lot of questions but it was due to him trying a work trial to see if he could juggle caring with a part time job

they reckon they didnt recieve the letter off him ,

so now he has to send in 6 months bank statements and pay back any over money due

 

i dont ever think these letters are for what they say they are ,

"We are checking to see if you are geting the right amount of benefit" as if its from the goodness of there heart ,

 

if it says on top "Compliance Officer" then they have allegations against you ,

but dont be bullied by these people

there not worth it

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