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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Full Time Carer: We are reviewing your benefit claim


shifnal
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Hi! I received a letter this morning from the DWP headed "We are reviewing your benefit claim." They want to interview me at my local job centre in early October. They also want me to provide copies of my bank statements and some other financial information. They state that it is so that they can:

talk about any changes which could affect your benefit... we need you to provide us with the information on page 2 of this letter so we can make sure you are getting everything you should.

 

I am confused as to why they need to do this as I am a full time carer looking after my Mother who is in her 70s.

 

I currently claim Carers Allowance and Carers Premium (which is basically Income Support). I did have a small part-time business which I ran from home for around 6 months, and which the DWP were informed about, and which didn't affect my benefits. When it closed I again informed them.

 

Is this just a random check, or is it because they will be moving Carers onto Universal Credit shortly? I have always been honest and open with them and am confused as to why they need to check me.

 

Thanks in advance!

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All benefits are normally reviewed at one time or another.

 

I suspect that due to you having that self employment which you gave up that they are just checking that you are not getting payments into your bank account which you may not be declaring to them. It has been known that people have claimed benefits and have still been working but have declared they are not.

 

As long as they can see everything is has you have told them there should be no problems.

 

I have a friend who went to one of these reviews and he ended up about £35.00 a week better off because they told him about a benefit he could claim.

 

And we have just recently posted back out PIP award review questionnaire which came the other week.

 

No doubt there will be several other people on the forums who will tell you they have also had reviews of their awards from time to time.

 

As for it being done wrt uni credit this is apparently going to be a long process still some reports are it could well be 2022 before it is rolled out for everyone.

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Agree with neword - this is a Compliance interview and is not generally anything to be concerned about.

 

The plan is that eventually IS claimants will be moved on to Universal Credit, but as far as I have heard it will be some time (years, I would think) before this actually happens.

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hi shifnal ,

 

my carer also had the same letter , and even though is stated on the letter at home or jobcenter ,

this lady knocked our door twice while family were down and my carer had been told his nan had died ,

this lady didnt care , so i rang her and her phone was so i left a voicemail to say how rude she was etc ,

 

so he had to go into the jobcenter by 9.30pm the following morning

 

he said he was asked a lot of questions but it was due to him trying a work trial to see if he could juggle caring with a part time job

they reckon they didnt recieve the letter off him ,

so now he has to send in 6 months bank statements and pay back any over money due

 

i dont ever think these letters are for what they say they are ,

"We are checking to see if you are geting the right amount of benefit" as if its from the goodness of there heart ,

 

if it says on top "Compliance Officer" then they have allegations against you ,

but dont be bullied by these people

there not worth it

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