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Parcel2Go - Small Claims Court?


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In short, I've gone through a very protracted process lasting 3 months to get a claim for £175 approved.

 

Once approved I went to their site & was presented with 2 options to get my refund - 1 was for a BACS transfer, the other PrePay.

 

I accidentally clicked PrePay not realising it just gives me credit to use their lousy service. I tried the online chat but the woman I spoke to was really unhelpful & said there was nothing she could do about it & it couldn't be changed.

 

I just want my money back & this has been dragging on for 3 months.

 

Anyone got any advice as to what I can do - is it worth pursuing this through the small claims court?

 

Thanks in advance

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how did you pay P2G in the first place?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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how did you pay P2G in the first place?

 

Debit Card. The options were BACS transfer (for which they deduct £10) or PrePay where the full amount is refunded. Or not, in fact, because PrePay is in fact just a parcel 2 go credit account. This was not clear & now it appears my choice is now cast in stone & they won't even do the BACS transfer. I now have £175 of credit with a bunch of cowboys I wouldn't want to touch with a bargepole.

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do a chargeback to your bank on your payment to P2G

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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