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    • So here is where things stand at the moment (sorry it's a very long post!):   I moved into this property in November.  I contacted both my electric and gas suppliers to change address and get my accounts moved over.   Electric - I closed my old account from my previous address, opened a new account for this address, set up a direct debit and requested they become the supplier.  The only thing that was outstanding on the account was a discussion about tariffs.  On 21st November they tried to call me but I didn't answer (judging from the time I was probably driving home from work).  I received a payment from them at the end of November from my previous account (which I clearly didn't check as I thought it was money going out for my direct debit).  I incorrectly assumed the call was about tariffs, which tbh, I'm not really fussed about. Their request to become the supplier was rejected but they didn't follow up on it or try to contact me again.  So I, like an idiot, thought it was all sorted out.  It's only now that I've been through my account that I realise they haven't been taking payments. I have spoken to them since Friday and the above is what they have told me has happened.   Gas - I closed my old account and have been trying to get a new account opened since November.  I have had several discussions with them re: the change request being rejected and they didn't know why it was being rejected but to leave it with them.  They told me at the beginning of this month it would be done by the 21st January.  During this phone call they said I could call the current supplier to make sure it goes smoothly but that it wasn't essential as they expected it to be completed by the 21st.  Last week they sent me a final demand for my previous address.  I contacted them to raise a complaint as I thought they were at fault, as I expected it to have been changed as per the above.   I spoke to them on Saturday and have sorted out my final bill and they have advised me to open accounts with the current supplier, Spark, clear them and then I can switch. Interestingly they also told me that Spark went bust in 2018 and it is a company called Ovo who are on the national database as the gas supplier.   Spark - This is the company who changed the meters on Friday.  I have two letters (one for gas, one for electric) that were left with the smart meter they had plugged in in the kitchen, both addressed to the previous tenant.  I obviously did open these on Friday.  Both letters state that they had changed the meters to prepayment meters.  There are several boxes that list current debt, amount of credit on meters etc none of which are filled in.  They also state that a booklet has been left explaining how the smart meter works.  There was no booklet. When I contacted them on Friday they told me that I was in fact on credit meters (I don't know if they changed this remotely when they realised I wasn't the person with the debt).  They also told me they had every right to enter the property and aren't able to check every time who the current occupant is and I should have told them I'd moved in.  I was told that someone would call me at 1pm on Saturday to discuss my complaint, thus far no one has called me.   I spoke with citizen's advice yesterday who really weren't much help tbh.  They said I should have contacted the current supplier when I moved in and provided a copy of my tenancy agreement.  I've moved A LOT over the years and have never had to do this.  I have checked several energy supplier websites and they all state to switch to them or move home simply to contact them and they will basically do the rest, not one of them states that you need to call the current supplier... obviously, on reflection I really wish I had!   My letting agent/landlord have requested that I take any post for the previous tenant to them and they will return it.  They also want confirmation of what type of meter (prepayment or credit) is now in the house.  The locks were changed when I moved in so only myself, the letting agent and the landlord have a key.  None of us let them in on Friday.     My next step is to open accounts with Spark/Ovo, clear the balances since November and then change suppliers.    All of the above have advised me to follow Spark's complaint procedure which I will do but as I said above they haven't contacted me so far re: the complaint I made on Friday.   Should I also contact Marston's to raise a complaint with them?   Whilst in all of this I do appreciate I could have done a fair bit to have made my life easier and probably prevented this happening (hindsight is wonderful!) my main complaint is that neither Spark nor Marston's felt they needed to perform a very simple check and see who actually lives in the property before breaking in.  I cannot for the life of me see how this is acceptable or legal.  Whilst they had the legal right and a warrant to enter the previous tenant's property as far as I am concerned they had no right to enter mine.    
    • I am in the process of looking on the land registry and it's showing on there alongside Lloyds bank,am going to look at deeds aswell  
    • Just a note that these appeal Trade Associations, are bodies these fleecers belong to so they are allowed to operate, appeals almost always fail, and by appealing important protections under POFA are lost as the appeal almost always identifies the driver.  Irrelevant in your case as you own the space, and the PPC have no rights in law over it.  POPLA appeal could also fail as POPLA wouldn't look at primacy of contract and the fact you own the space so can tell the PPC to Foxtrot Oscar. Whole Private Parking Industry is a money machine for unscrupulous ex cowboy clampers.
    • If you have insufficient evidence to support the claim, it is very difficult.   No point going to any Personal Injury Solicitors, as they are going to ask you questions to determine how easy it is to win compensation and for them to earn money.    Given lack of evidence and that you are unlikely to receive help from those who just seek to earn from the incidents, I can only suggest that you write to the HR Director/Manager to make a complaint. Do not say anything about looking to take them to Court for personal injury.  Stick to the facts about what happened and the way it was dealt with.  Ask for copies of the incident/accident report forms that should have been completed by the line manager responsible.
    • My point was that the fear being generated is disproportionate to the current threat. Initial under reporting of cases gave an inflated picture of the percentage death rate and images of cities in lockdown do look like a disaster movie so I understand why. This article is worth a read for some perspective. https://www.theguardian.com/science/2020/jan/27/what-is-coronavirus-symptoms-sars-china-wuhan          
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san_d

How far in the past can the DWP check your savings history?

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Hi all,

 

This is a speculative question because I'm not on the dole yet, but who knows!

 

Either in the process of claiming benefits or during a compliance check, one may be asked to produce evidence of capital, e. g. bank statements.

 

Is there a rule that determines a minimum or maximum period for which this evidence must be reported?

 

I've searched extensively on Google and I've also read the DM guide about capital but I haven't found anything.

 

Some people have been asked 3 months worth of statements; others 6 months; some other one year.

 

Any clue? Thanks.


"Ask not what your country can do for you, ask what you can do for Poundland"

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Hi San_d,

 

When I have claimed Housing Benefit for example from my council authority, they have always requested to see 3 months worth of bank statements.

 

However, I am not quite sure if this is the same across the board by all councils?

 

 

You could also ring up HMRC/DWP to ask them beforehand what you may need so that you can be prepared.

 

 

 

 

bloomingflower x

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When ever I claimed benefits, I only ever provided the latest bank statements which covered the preceding month. On occasions, the 'evidence' consisted of a dated printout provided by my bank showing the balance on that day. Both were acceptable, and I was never asked to provide three, six, or even twelve months of statements.

 

I suspect it will depend on who you see and whether they suspect you of deprivation of capital.


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There is no maximum or minimum period.

If there was a fraud investigation, with justification, they could go back as far as was deemed reasonable.


Please do not ask me for advice via PM as I will not reply.

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Not to scare you - as you are only asking a genuine question - but if they want to, the authorities can run as many background checks on you as they like.

 

Though that will be in cases where they think a claimant is being untruthful - and they would likely tell the claimant that they were under investigation.

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Thank you all.

 

If someone claims JSA or UC and they have more than £6000 in savings, how many months of bank statements should they give. I remember last time I claimed JSA I was asked for bank statements but I only gave the first page of printouts.


"Ask not what your country can do for you, ask what you can do for Poundland"

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There is no maximum or minimum period.

If there was a fraud investigation, with justification, they could go back as far as was deemed reasonable.

 

Your question has already been answered in case you did not re-read the above responses.

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Your question has already been answered in case you did not re-read the above responses.

 

My original question was answered. I acknowledge that.

 

Then I asked a second, more specific question, related to the time one applies to benefits (as opposed to a compliance check).


"Ask not what your country can do for you, ask what you can do for Poundland"

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There is not an answer that is set in stone. It will be whatever is deemed reasonable at the time.

Why does it matter so much!


Please do not ask me for advice via PM as I will not reply.

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