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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Compensation from employer?


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I have been signed off work since March with ulnar nerve entrapment which is causing me a lot of pain in my dominant arm and sleepless nights etc.

 

My employer has gotten to the point where I am going in for "Welfare" meetings every 2 weeks to discuss if anything has changed. Basically it is the waiting on hospital appointments etc that is taking so long.

 

They offered me a compromise agreement to leave as I am due to go to half pay. When I rejected this I was told that it has been hard for them to fill my job and that if I am not back in a month or so they will need to offer me another agreement (basically made to feel like I am going to have to take it). I don't want to end my career for what I see as pennies and hope that once full investigation has been done by hospital I can be back at work after treatment.

 

However, people are telling me the reason they are trying to force these agreements on me is because I have told them the Dr stated that my duties at work is what could have caused the problem.

 

I am not the type of person who tries to claim for compensation at the drop of a hat (since it has been 6 months since I first signed off) but with the way I was treated at the last meeting I am seriously thinking about it.

 

Has anyone has a similar experience? The one thing putting me off is claiming compensation and getting it, then hopefully being back at work and wondering how they are going to treat me for going down that road.

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Hi moandcubs,

 

 

My husband was in this very same situation many years ago..he was working as a delivery driver for a tool hire company. Long story short - he sustained an incarcerated inguinal hernia in the groin area by lifting/dragging a site vault for which he had to have emergency surgery for.

 

Shortly after,he pursued a personal injury claim against the company and they admitted 70% liability -my husband was happy with the end result and was subsequently paid out by their insurers.

 

However, he did return back to work after a lengthy recuperation time and was allocated to light duties and refused to do any more heavy lifting for the foreseeable future.

 

If you should have to go down that road yourself you will not have to worry about victimisation or harassment of any sort by your employers because your claim will be dealt with behind the scenes as it were between your lawyers and the company's insurers. The lawyers will be liaising on your behalf..

 

There are laws in place to protect you as an employee/claimant of personal injury..

 

 

 

 

 

 

 

bloomingflower x

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Linking an injury to your employment is not easy unless it is well known. Fireman or a Postman with a bad back or knees as an example will be a probable root cause due to the characteristics of the job they do. Miners trigger finger or people who work with asbestos in the past has now been confrmed as an industrial injury.

 

It will also depend if the employer once those issues have been identified control measures put in place to limit any possible harm. People who work with computers etc and risk assessments as examples.

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Of course, instead of offering you a settlement they could just let you go. You may wish to consider how long the company will keep a job open for you till they have to medically discharge you and employ someone else.

It is easier to enter a rich man than for a camel to pass a needle

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Thanks for your replies everyone. Bloomingflower you have put my mind at ease a bit about returning to work if I go ahead with a claim.

 

obiter dictum - yeah it is probably going to be hard to get them to admit any sort of liability but the way I was spoken to has basically made me decide to go ahead with this as they are determined I am going to sign a compromise agreement at some point meaning if I did I would never be able to make a claim in the future.

 

ssparks2003 - thankfully I still have a year before they can terminate my contract, 6 months half pay and 6 months no pay with a holding letter securing my job

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Ulnar nerve entrapment can be caused by other medical conditions, I know because I suffer from it due to osteoarthritis in my neck and the crumbling bones trap the nerve.

 

You will probably have to have a lot of medical tests to conclusively prove that this was caused by your employment and then there will be a chunk of the compensation money - anything up to 25% taken by whichever company is handling the case.

 

Also if you do get a win it may affect your benefit entitlement.

 

Think very carefully about the consequences other than that of immediate employment before going down this route

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Have you had a chat with the local trade union rep. They offer free legal services as a member in circumstances such as this

 

Actually did just that today. Got the contact number for the legal services and they are sending me out a form to fill in to make the claim. Told me it's classed as repetitive strain injury which is one of the toughest to prove happened at work but is more than happy to work with me on it.

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Don't worry too much about any ill-feeling on the part of the employer over a personal injury claim. They have insurance to cover that eventuality so any claim would not have a direct bearing on the employer unless in the case of a serious incident where they were negligent and a prosecution under HSAWA was to result. Even then, as already said, you have a degree of protection from any detrimental treatment.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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