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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Exploding Phones?!?!?! Yes You heard right!


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Ladies & Gents... Have you heard the news? Mobile phones are now dangerous... (When did that change?)

 

But no seriously. News from Samsung regarding their Note 7 Product;

 

Samsung Will Replace Current Note7 with New One

 

September 02, 2016

 

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

 

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

 

Screenshot_5.png

 

Selling over a million units already, the device is shaping up to be a catastrophe for Samsung.

 

 

FAQS Below

 

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FAQs

 

Q & A:

Q. Is this considered a Recall?

A: Although this is isolated to a battery cell issue, we are prioritising the safety of our customers first so, we are voluntarily replacing Galaxy Note7 devices with a new one.

 

Q. What action can customers take who do not feel comfortable with their current Galaxy Note7 before the replacement takes place?

A: Customers who have concerns with their current Galaxy Note7 device are encouraged to contact customer services team on 0330 7261000

 

Q: What is the issue?

A: Based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error.

 

Q: How many issues have been reported so far, and in which countries?

A: Globally, as of September 1, there have been 35 cases that have been reported through Samsung’s customer service centres. Korea reported 17 cases, U.S. reported 17 cases, and 1 from Taiwan.

 

Q: Are the reported incidents increasing daily?

A: No, as of September 1, there have been 35 cases, with none reported in the UK. We do not expect the incident rate to grow.

 

Q. What measures are you taking to ensure this doesn’t happen again? Can you ensure that the new replaced devices will not experience the same problem?

A: We are working with multiple suppliers to ensure we conduct a rigorous inspection process and we do not anticipate any further battery issues.

 

Q. Was anyone hurt?

A: There have been no reported incidents in the UK.

 

Q. Several Korean media articles identify Samsung SDI as the supplier of battery that is experiencing the issue? Can you confirm this?

A: In order to meet market demands, we are working with multiple suppliers. Unfortunately we will not be able to confirm this as we work with several suppliers. We are currently working with all of them to protect our customers’ safety first and foremost.

 

Q. What quality assurance processes do you have in place with your battery supplier Samsung SDI? Are they a division of Samsung?

A: Again, these are proprietary business discussions that we will not be able to discuss publicly due to competitive reasons. It is more important that our consumers know that we have identified the issue and we will replace their Galaxy Note7 device.

 

Q: Is the incident only limited to Galaxy Note7? What about other mobile device models and their batteries?

A: This is only limited to the Galaxy Note7. Each model has a different design and manufacturing process.

 

Q. Is this a problem with the phone itself or with the battery only?

A: This is not a device issue. The issue is isolated to the battery cell only.

 

Q: Is the recent Galaxy Note7 shipment delay worldwide? What markets are impacted and for how long do you anticipate the delay will occur?

A: Yes, we have stopped sales of the Galaxy Note7. This will cause a delay in shipments in the UK but we are prioritising the safety of our customers first.

 

We could do with some help from you.

 

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Voda Statement

 

Vodafone is aware of reports about a very small number of battery cell issues reported by people using the Samsung Galaxy Note 7.

Quality and customer safety are absolute priorities for Vodafone and therefore the launch of the Samsung Note 7 will be delayed in the UK.

 

All affected customers will be notified about this issue and their options.

We will announce details of when the Samsung Note 7 will be available once the date has been confirmed by Samsung.

 

Vodafone UK advises customers with a Samsung Galaxy Note 7 to contact Samsung ASAP before using the device on 0330 7261000.

For further information please visit http://www.samsung.com/uk/news/local/uk-statement-regarding-galaxy-note7.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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