Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

BayV late payment and knocking on door uninvited


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2843 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi there,

A year ago I took out a product with Buy as you view.

I have had no problems and have paid religiously by DD every week.

 

This week I returned from holiday to a letter saying the DD had been cancelled

(my fault I was cancelling several DDs at once online before i went away).

 

this means that the payments have mounted up to £89 owed.

Due to the holiday and not realising they hadn't gone out

 

I rang Buy as you view to advise them I could meet the back log in payments on my next payday

but would continue to pay the weekly amount every Friday until then so I don't owe more.

 

they said to do this I had to arrange for the area manager to come out (which I did for next Thursday) to reset my direct debit up rather than by phone.

 

this evening having got home from a long day,

feeling unwell and with a small child in the house and one on the way

 

a Buy as you view rep bangs on my door.

I didn't answer as I hadn't been expecting him; we had made an appointment for next week.

 

It states on the website they can only visit by appointment.

 

Can anybody advise me where I stand on this please?

Do I have to let them in at all?

Can I make the payments by phone.

 

What has put me off answering and dealing with them in person is now that they have come round uninvited when I have specifically set an appointment.

 

I tried to ring them but was on hold for 56 minutes then told phone lines have closed

 

Best wishes and thanks in advance

Emma

Link to post
Share on other sites

no you do not have to let them in

they are not bailiffs

and have

no such legal powers

 

 

as for having to see a manager at your home to reset a failed dd

utter bunkum!!!

 

 

as you were advise when you had issues with PH

these types of debts of very low priority you pay what you can when you can.

 

 

what about the silly insurances? got those?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi, yes I do have the insurance as I was told I had to take them out in order to get the products in the first place.

So, obviously I want to reset the direct debit back up.

How do I do this?

If I pay what I can when I can will they accept such payments over the phone it in some way?

 

 

Judging by the call I had with them

 

They won't accept part payments only if an area manager comes out.

 

Thank you for your reply

Link to post
Share on other sites

if I said it cost you £10 per post here would you believe me....:lol:

 

 

you should be able to setup the DD yourself on your banks interweb portal

no don't pay them by card.

 

 

no insurance in compulsory on HP agreements.

if bet if you go read their T&C's it says the insurance is optional

so get reclaiming and you prob owe nowt?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Okay thank you for your help with this.

I can't set up a DD back to them from my bank online I've just checked, only a standing order if I have their account details- which i don't.

Link to post
Share on other sites

I notice their website front page say OPTIONAL INSURANCE ...BAH!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

If your bank won't allow you to set up a DD, then set up a SO, which lets face it is something you control and not the company.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Judging by the call I had with them

 

They won't accept part payments only if an area manager comes out

 

Thats unlawful and you really should have recorded that call. You can pay £1 a month towards the amount owed if you wanted, and theres sod all they can do but accept it. They cannot refuse to take payment towards an outstanding amount

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I think the way they put it to you is that you need it in order to get the product if you don't have home insurance that will cover HP products.

Thank you for your help

 

 

garbage!!

 

 

there are no rules under the HP scheme that states HP goods MUST be covered by any insurance.

 

 

its their T&C's that state this

and they can be questioned like late charges.

 

 

its how all these companies make their money

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...