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    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
    • Doubt the uneconomic write off would be registered, unless you agreed to accept write off settlement of the claim. It is just cosmetic damage. All that has happened, is that the car has been looked at and they realised the repair costs are going to exceed the value of the car. If the car is perfectly driveable with no upcoming normal work required to pass next MOT, your current Insurers will continue Insurance and you can accept an amount from third party Insurers to go towards you repairing the scratched bodywork.    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dreams TV Bed Out of Warranty Issue - Homeserve Furniture Repairs Issue


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Hello there, New user to the forum but hoping i can get some help.

 

I bought a dreams Barcelona TV Bed 2 years ago.

Bed was fine and working until approximately 3 months ago when the TV raising mechanism stopped working.

 

Upon calling Dreams CS they instructed me to get in touch with Homeserve Furniture Repairs and have them come and assess the issue.

Last week i had the technician come to my house and assess that the motor which raises the TV is no longer working and that they would send me a quote for the part and installation within the next few days.

 

Today, i receive a letter stating that HFR can't obtain the part from dreams, but i'm welcome to speak to Dreams directly to try and get the part and at which point they can come and install for a cost etc.

I've spoken with HFR and they have told me that Dreams do not supply them with parts at all - Whats the point of using them then???

 

I have spoken with Dreams this morning and sent them a copy of the letter as I want to know what my next step is in rectifying the issue with my bed.

 

As HFR have labelled the problem as an out of warranty issue, and it appears Dreams no longer sell this particular bed model, is this any recourse i have to getting this issue resolved?

 

Thanks in advance.

 

Tony

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Hi Tony

 

Thanks for coming to CAG... Have HFR advised specific part numbers etc for the motor?

I would expect something like this to last much longer than just 2 years.

 

How much use did you get out of the TV Motor?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Hi

No hfr haven't provided part numbers as dreams won't give them the details.

 

Reasonable use but not excessive. Was only using it when football was on really and the wife didn't want to watch.

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So youd fall under the Sales Of Goods Act...

Durability is a requirement to a certain extent.

 

A part like that shouldnt be discontinued after so little time (Motor Especial'y)

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Store are generally Sales based, so calling is a good idea.

 

Record the call, be reasonable. Tell them that you want this resolved. But read up on SOGA for issues relating outside of Warranty etc

You always have the option of raising a complaint too.

 

See what they say once or twice...

 

You may have to prove it wasnt your doing that it failed. But you can get an independent person to look over it.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Yes TV came with it

Annoying that I can't get TV up as every month this goes by, I still have sky multi room switched on in that room, basically redundant.

 

What are my options for getting this sorted then? Open to suggestions

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A few posts up I suggested reading the Sales Of Goods Act on durability and faults...

Also suggested contacting them and recording the call...

 

See what answer they give.

 

Come back to us after and we can go from there.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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