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Cancelling an SCS order


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Hi there,

 

I placed an order for a sofa in store,

after much pressure from not one salesman but two!!

 

I didn't get to read the contract until I arrived home as they had stapled my deposit receipt and a leaflet to it.

 

After much thought and discussion with my Husband I really had decided to cancel the order until I read the front of the contract saying that I could not cancel.

 

I have read very disturbing posts with regard to SCS and wish I had read them sooner.

 

I paid the deposit using my credit card and had intended using it for the full payment ( I always pay my card in full ).

 

Is there any way I can get out of this contract?

 

The order was placed 7 days ago.

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Hi & Welcome to CAG,

 

Write to SCS stating that you are cancelling order #xxxxxxx, you were not given any time to read the terms and conditions and if you had been given time then you would not have signed.

 

As to the money paid, because this was paid by Credit Card, if SCS do not refund then go for a chargeback via your card issuer.

http://www.financial-ombudsman.org.uk/publications/Ombudsman-news/31/creditcards-31.htm

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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When writing send via recorded delivery.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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moved to the retail forum

rather than the q&A about the site design forum.

 

you can cancel any contract or agreement within 14 days without penalty

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Please update with any news/developments.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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you've already paid it.

 

 

what about section 75

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Get them onboard

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Your Credit Card Company is jointly liable on a transaction over £100 (& under £30,000), go back to your card issuer & insist on a Chargeback.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Share on other sites

scchh - section 75:lol:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just had a very heated discussion with the manager of the SCS store in Mansfield after receiving a call from the depot about delivering the suite!!

 

Can't believe how rude these people are.

 

I have told them under no circumstances will I be taking delivery of it, as I had told them that this was to be cancelled in writing and with proof of postage (recorded delivery).

 

They told me that I will have to fight it out with the card company (which I intend to do).

They even tried to say that I had amended my order and had signed for it!!

 

After a very heated argument the manager miraculously discovered that the said amendment actually hadn't been signed!!

Why do we live in a society where morals are just letters they use on tattoos and lying is the new accepted truth?!

 

So frustrating, sorry, rant over ��.

 

Getting in touch with the credit card company now!!

 

Thank you for all of your help.

I will update you with my progress��

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