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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Council Tax property occupancy: can we elect to suit ourselves?


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We have recently moved in to a property that is treated as two for Council Tax purposes: a main house and a "granny flat". The previous owners used it that way, but we regard it as a single property and will be using the granny flat as overflow bedrooms for when we have large numbers staying. It is not practical to try to rent out the granny flat for reasons of privacy.

Under the council tax rules if both of us are registered in one property and the other is shown as empty, we will pay a 50% premium on the empty property. If we register at one property each we get a discount for single occupancy. Do we have a right to do this?

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No,

Because you are a couple and will be effectively living together then this will be treated as benefit fraud and a criminal conviction awaits.

 

If you want it as a single property, contact your Council Planning department, you may have to apply for planning permission to turn this back into one dwelling.

 

What about the utilities? Is it completely separate as well so you will be pay two lots of standing charges and bills?

 

Stigman

Edited by Stigman
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If a DCA rings you, refuse to go through the security questions & hang up!

 

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If the properties are banded individually then there's nothing in principal to prevent separate occupation - a couple can have separate 'sole or main residences' for council tax purposes.You would however have to satisfy the local authority.

 

By 50% premium do you mean the empty property premium ? - this can only apply where the property is substantially unfurnished (and unoccupied for 2 years).

 

An annexe which is occupied by a qualifying person can attract a 50% discount on the council tax charge which is due on it.

 

Craig

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